SiteOrigin Premium is regularly updated with new functionality, addons and fixes when necessary. To make sure you get the most from your SiteOrigin Premium purchase, it’s best to keep the plugin updated. To do so, go to SiteOriginPremium License and check that your license is inserted into the License Key field and that it’s activated. When we release updates you’ll see them appear at DashboardUpdates. Run the update as you would any other plugin update to get the latest improvements.
Below are errors that might be encountered during the update process and how to do to resolve them.
This error can occur because your license key is expired or not activated on the site you’re using it on. This can sometimes happen if you install SiteOrigin Premium and activate the license key on a temporary URL and then update the site to the final URL.
To resolve the problem, go to the user dashboard and login. Once logged in:
- Click on the Order History tab.
- Click the View Licenses link next to the order you’d like to manage.
- Click the Manage Sites link.
- You’ll now see your license number and a list of sites your license is currently activated on. Click Deactivate Site if you’d like to deactivate. Use the form below to authorise a new site URL.
If your license is expired, you’ll need to renew it before proceeding with the plugin update.