Support Threads

Switch logo (branding) and menue positon

By DayDreamerStudios, 2 days ago. Last reply by Andrew Misplon, 16 hours ago
Hello, Im currently working on a website, where the logo has to be on the right. I’m using the site origin page builder and the north theme. I couldn’t figure it out myself. Is there a possibility to do that with css code? So that the logo in the header is on the right and…

Site Origin Widgets CSS being overwritten.

By christigmo, 3 days ago. Last reply by Andrew Misplon, 21 hours ago
I have a website, that works on staging. But on production whenever a change is made in the page builder, the sow-default…css files are being deleted, causing the css on the page to disappear. I’ve checked the permissions on the folder wp-content/uploads/siteorigin-widgets and they are matching in both staging and production, and should be writable…

Unable to Edit Old Posts or Pages

By Ayan Brahmachary, 1 day ago. Last reply by Andrew Misplon, 21 hours ago
Dear Admins, I’m facing an unexpected issue with SiteOrigin I’m not able to edit any of the pages that are published before August’19 month. I’m able to open the edit page. When I click on the edit button of the any of the widgets the page goes blank. I’ve done some troubleshooting: Here is my…

Logical query in Post Carousel Widget

By Rup3r70, 2 days ago. Last reply by Andrew Misplon, 21 hours ago
Hi. I´m using the SiteOrigin Post Carousel Widget and want to make a query using logic conditionals. Is it possible? How? Example: I have post”A” with categories 1, 2 and 3; post”B” with categories 1 and 3; post”C” with category 2; post”D” with categories 2 and 3; and post”E” with category 3. I want to…

Conflict with WPML

By mariohieber, 3 days ago. Last reply by Andrew Misplon, 2 days ago
Hey guys, i have a serious problem. yesterday i updated all my plugins to the latest version, but ever since wpml is not working properly when siteorigin page builder is active. when i switch language using wpml i get a redirect error from my browser that there are too many redirects. when i disable siteorigin…

Page Builder messed up my editor

By Paddy Landau, 4 days ago. Last reply by Andrew Misplon, 3 days ago
Yesterday, the last things that I did were to create two new pages and modify the menus. Everything worked well. This morning, I was advised to install both “Page Builder by SiteOrigin” and “SiteOrigin Widgets Bundle”, which I did. From that point, the bars at the bottom of the editor page (both Pages and Posts)…

Page builder does not work anymore

By Marie1001, 4 days ago. Last reply by Andrew Misplon, 4 days ago
Hi, I have an issue with my homepage, which is built with Page builder: http://deslivresetdesetoiles.com. I do not update this website a lot so I do not know since when it stopped working, but this page is now a mess, it doesn’t seem to align with the grid anymore and I cannot find the origin…

Alignment issues with contact form widget

By DennisJ, 4 days ago. Last reply by Andrew Misplon, 4 days ago
I have a problem with the alignment in the contact form widget. The fields are placed directly after the field labels. When a label is shorter, the field will be more to the left than when a field label is longer. So it’s a quite out of line. https://vandestreekbier.nl/sponsoring/ This is the URL to the…

Contact Form Widget – Email not sending. Email sent, but not received.

By lex, 10 days ago. Last reply by Andrew Misplon, 4 days ago
Hi, I have been trying to understand and diagnose an email sending problem with the contact form widget. Guided by your forum, I installed “WP Mail Logging” plugin to get the report info when emails send, including error messages and content. First, I received “Could not instantiate mail function” error. I had to follow the…