By Mary Arrington, 1 day ago. Last reply by Andrew Misplon, 4 hours ago
I have searched to forum and have tried many things in the widget but have failed to find a solution. In the widget for each added frame there is an option “Background image type” where the only choice is “Cover but I want to “contain” the image. Can you offer a solution? Here Is my…
By Jane He, 3 days ago. Last reply by Andrew Misplon, 2 days ago
hi, when I built a page named “contact us” page, we have a problem.when I try to use layouts from layout directory ,it’s not available ,it’s all missing widgets, can’t display. Besides, I have changed a couple of themes ,all of them have this kind of problem. could you help me to solve this problem?
By din, 20 days ago. Last reply by Andrew Misplon, 3 days ago
Since a few weeks ago the Features widget of a sudden started to display the items on my website (frontpage= 1 row/3 items and Services page= 3 rows with 3 items each) vertically, after an update of SiteOrigin made at that time by SiteOrigin. And there is noway to get them displaying horizontally as they…
By Kat Vizconde, 8 days ago. Last reply by Andrew Misplon, 4 days ago
Hi there, I’ve been using SiteOrigin Slider on this website for many years now: https://www.nwpacificpartners.com/ I’m not able to figure out how to fix the image slider on these four pages: COMMUNITY PLANNING RESORT/HOSPITALITY MULTI-FAMILY RESIDENTIAL Where the image slider should be appearing, this code is showing instead: The plugin is updated as is the…
By Meli Furman, 15 days ago. Last reply by Andrew Misplon, 4 days ago
Hi! I’ve 2 problems with the slider. Can You help me? 1. I’m using your slider and when the sliders advance the videos keep running instead of pausing. 2. When It reaches the last photo the slider disappears, it doesn’t start again as a loop. Thanks a lot
By Martyn, 22 days ago. Last reply by Alex S, 5 days ago
Hi, I have a problem with the Contact Form widget, I have set the keys of ReCaptcha v2 but it does not block spam and from the Google console it states that there have been no challenges, no positive or negative checks, no data. Yet I get spam emails every day. Is there a way…
By lindadarlene, 7 days ago. Last reply by Andrew Misplon, 5 days ago
Hello, I created the hero slider and there is a thin color band (#AE84B8) below the images and I have no idea how it got there. I don’t know where to go in the settings to get rid of it, as I didn’t set a background to the slider. In fact, in preview, it’s not…
By Clare Russell McDonnell, 8 days ago. Last reply by Andrew Misplon, 6 days ago
Hello Support I admit defeat and need your help here please…:-) I updated my WP version and now my SiteOrigin Image Slider is not viewable on the front-end. The widget is enabled and the settings and images etc for each widget are still in place in my page builder but I cannot preview the widget…
By Ian De Cotta, 7 days ago. Last reply by Andrew Misplon, 7 days ago
I’ve installed the jetpack for my webpage. Then it says “You’re almost done. Set up Jetpack to enable powerful security and performance tools for WordPress”. So I clicked on the rectangular green square box that says “Set up Jetpack”. It takes me to a new page with the headline “Over 5 million WordPress sites are…
