By dpaisley, 17 days ago. Last reply by Andrew Misplon, 12 days ago
I am using Page Builder by SiteOrigin for multiple websites. After the most recent update, it broke one sub page on one website. The error received is “Fatal error: Uncaught Exception: Invalid hex color [] in /wp-content/plugins/siteorigin-panels/widgets/lib/color.php:32 Stack trace: #0 /wp-content/plugins/siteorigin-panels/widgets/lib/color.php(409): SiteOrigin_Color::hex2rgb(”) #1 /wp-content/plugins/siteorigin-panels/inc/styles.php(687): SiteOrigin_Color_Object->__construct(NULL) #2 /wp-content/plugins/siteorigin-panels/inc/styles.php(801): SiteOrigin_Panels_Styles::generate_box_shadow_css(‘box_shadow’, Array) #3 /wp-includes/class-wp-hook.php(308): SiteOrigin_Panels_Styles::general_style_css(Array, Array) #4 /wp-includes/plugin.php(205):…
By Gregg, 23 days ago. Last reply by Andrew Misplon, 22 days ago
Wholesale Inquiry One of the fields on our contact form is a Drop-Down Select “States where sales taxes are collected” Users select multiple options which are “US states” which is a required option. The issue we are having is when the page loads, it selects a “null” option so customers can skip this option.
By Audrey, 25 days ago. Last reply by Andrew Misplon, 22 days ago
Hello, I have GFwidget on my wordpress but it is not working anymore. I have this error : “Missing widgets. The GFWidget widget is not available.” Is it under maintenance ? Or fully deleted ? Thanks,
By patbell101, 27 days ago. Last reply by Andrew Misplon, 25 days ago
I cannot reproduce this problem but it has been reported by three clients so far. The contact page says the email has been sent but there is no corresponding entry listed in WP Mail Logging. I had the client test and log time and date over several hours. On two (of twenty) occasions the test…
By Claudia Schreiber, 1 month ago. Last reply by Andrew Misplon, 29 days ago
Hi Andrew, I have the same problem as Prachi Patel. On my website, all plugins are deactivated due to an error and removed: No plugins available. The complete plugin-folder is deleted. Help please!
By Prachi Patel, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hello Team, I am using Site-origin Widget bundle. My WordPress site is on IIS server. WordPress is on latest version and php version is 7.4. Problem is whenever I try to update the plugin it gives me the error “The plugin so-widgets-bundle/so-widgets-bundle.php has been deactivated due to an error: Plugin file does not exist.” So…
By Olivia Laughman, 1 month ago. Last reply by Andrew Misplon, 1 month ago
I used the Page Builder Site Origin plugin to build my website. None of the text or buttons are currently showing up on my website. When I go into page editor, it says that the widgets are missing. Is there any way to resolve this issue?
By Terry Hulseberg, 1 month ago. Last reply by Andrew Misplon, 1 month ago
(so every menu linked to an html page) says “The requested URL was not found on this server.” My site is completely disabled now. Links to media pages still work (i.e., pdf file)Links to media pages still work (i.e., pdf file) I can go to Pages and edit every page. If I click Preview while…
By Flutterbypridge, 2 months ago. Last reply by Andrew Misplon, 1 month ago
I am trying to update my website and the page builder editor isn’t working. I went in and updated all the plugin and WordPress updates, but it still isn’t working. When I open a page, all I have is visual or text editors. I am NOT an IT person and I don’t code, and if…
By epayne, 2 months ago. Last reply by Andrew Misplon, 2 months ago
We have a few pages that use the SiteOrigin Widgets Bundle for style / design and we believe they are causing some issues with the site loading. Both were made at around the same time (Mar 14 and Mar 15) and the second one was duplicated and edited from the first, although the first one…
Good morning, I have a website with the premium virtue theme from kadence theme which has been working well for several years and since last night the SiteOrigin Page Builder plugin is crashing the site (error 500), if I deactivate the plugin, the site comes back online. I did not update, why this problem? Thank…
By ralph, 2 months ago. Last reply by Andrew Misplon, 2 months ago
I’ll be editing a page builder page and updating when suddenly after it updates the pagebuilder editor disappears and I am only left with visual or text editors! I added a duplicate page plugin and when I duplicate said page, page builder editor appears again! This is happening on 4 of my websites that have…
By Tethe Fernandez, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Hi! Your builder came with the theme I purchased. The tab builder has disappeared from the site. Deactivate all nonnative plugins and still replicate the problem any suggestions?
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