Update Issue

By dpaisley, 17 days ago. Last reply by Andrew Misplon, 12 days ago
I am using Page Builder by SiteOrigin for multiple websites. After the most recent update, it broke one sub page on one website. The error received is “Fatal error: Uncaught Exception: Invalid hex color [] in /wp-content/plugins/siteorigin-panels/widgets/lib/color.php:32 Stack trace: #0 /wp-content/plugins/siteorigin-panels/widgets/lib/color.php(409): SiteOrigin_Color::hex2rgb(”) #1 /wp-content/plugins/siteorigin-panels/inc/styles.php(687): SiteOrigin_Color_Object->__construct(NULL) #2 /wp-content/plugins/siteorigin-panels/inc/styles.php(801): SiteOrigin_Panels_Styles::generate_box_shadow_css(‘box_shadow’, Array) #3 /wp-includes/class-wp-hook.php(308): SiteOrigin_Panels_Styles::general_style_css(Array, Array) #4 /wp-includes/plugin.php(205):…

Contact Forum Drop Down Select Issue

By Gregg, 23 days ago. Last reply by Andrew Misplon, 22 days ago
Wholesale Inquiry One of the fields on our contact form is a Drop-Down Select “States where sales taxes are collected” Users select multiple options which are “US states” which is a required option. The issue we are having is when the page loads, it selects a “null” option so customers can skip this option.

Updating to new version gives Error

By Prachi Patel, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hello Team, I am using Site-origin Widget bundle. My WordPress site is on IIS server. WordPress is on latest version and php version is 7.4. Problem is whenever I try to update the plugin it gives me the error “The plugin so-widgets-bundle/so-widgets-bundle.php has been deactivated due to an error: Plugin file does not exist.” So…

Widget Not Available?

By Olivia Laughman, 1 month ago. Last reply by Andrew Misplon, 1 month ago
I used the Page Builder Site Origin plugin to build my website. None of the text or buttons are currently showing up on my website. When I go into page editor, it says that the widgets are missing. Is there any way to resolve this issue?

Page Builder Editor not working

By Flutterbypridge, 2 months ago. Last reply by Andrew Misplon, 1 month ago
I am trying to update my website and the page builder editor isn’t working. I went in and updated all the plugin and WordPress updates, but it still isn’t working. When I open a page, all I have is visual or text editors. I am NOT an IT person and I don’t code, and if…

Bug with SiteOrigin Page Builder

By CHARRIER Peggy L'Abeille Créative, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Good morning, I have a website with the premium virtue theme from kadence theme which has been working well for several years and since last night the SiteOrigin Page Builder plugin is crashing the site (error 500), if I deactivate the plugin, the site comes back online. I did not update, why this problem? Thank…

Page builder editor keeps disappearing

By ralph, 2 months ago. Last reply by Andrew Misplon, 2 months ago
I’ll be editing a page builder page and updating when suddenly after it updates the pagebuilder editor disappears and I am only left with visual or text editors! I added a duplicate page plugin and when I duplicate said page, page builder editor appears again! This is happening on 4 of my websites that have…