Support Threads: bug-report

Cell Styles Design don’t work

By WeAreGRID, 12 hours ago. Last reply by WeAreGRID, 11 hours ago
We have been trying to set a row with 2 columns. One of the column has an image and the second column has some text in it. While trying to change background color in Cell Design to different than white nothing is happening. The same apply to all remaining setting is Cell / Desing section.

New page / new Post error

By Ruz Estudio, 3 days ago. Last reply by Alex S, 1 day ago
Hello! I have an issue with the plugin, when i try to make a new post/page the site does not finish loading. When I deactivate de plug-in “PageBuilder by Site Origin” the problem is fixed. but i need to activate de plugin to edit and publish. The error is “Failed to load resource: the server…

Contact Form Widget Broken

By Christopher Landman, 2 days ago. Last reply by Andrew Misplon, 2 days ago
After the latest update to SO 2.8.2 and Widgets Bundle 1.12.1 upon clicking the contact form widget to edit it, browser simply opens a white screen displaying the website’s local time setting. Also, how can I help others on this forum, I’m a front end developer by occupation and notice there are a couple of…

Layout Builder Opens Twice

By Steven G Ingram, 19 days ago. Last reply by Alex S, 7 days ago
I’m using Max Mega Menu. I added the layout builder to a menu tab. Every time I click Open Builder it gives me the builder and works like it should. But when I’m done and close it there is a duplicate layout builder open in the background that I have to close as well. It…

Extra Space Appeared Below Rows After The Latest Update

By HeNRy Hu (亨董), 10 days ago. Last reply by Alex S, 7 days ago
Hi all, I completed a page layout about 14 hours ago and things were set as the way I wished. Unfortunately, it did not last for very long. Here is what happened actually: an update was done right after the login to the site, and the page mentioned above turned into a funny look after.…

Bug found in Contact form

By Timo Kempkens, 11 days ago. Last reply by Alex S, 8 days ago
Hi support, I’ve identified a bug in CSS styling in SiteOrigin Contact Form Widget @version 1.12.1. IF you are working in Fields area and set a border color and border width of [1] [px], it will not submit the “px”. After submit you can see the following style which misses the unit in measurement: If…

Upgraded PHP to 7.0 but still receiving “Parse error: syntax error, unexpected…”

By infohog, 9 days ago. Last reply by Andrew Misplon, 9 days ago
Hello – upgraded to PHP 7.0 as suggessted in another thread (now closed to comments) but still receiving the page with “”Parse error: syntax error, unexpected ‘)’, expecting :: (T_PAAMAYIM_NEKUDOTAYIM) in /home/inhogfo2/public_html/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 70” Is there a way to upgrade to Siteorigin 2.8.1 when you can’t access the wp-admin section? Thanks for the help.

Page builder tab blank

By Marek Gołębiewski, 15 days ago. Last reply by Andrew Misplon, 9 days ago
Hey, I’m currently facing a very annoying issue with page builder. Whenever i go to a page edit and choose ‘Page builder’ tab, it’s blank. I can’t see any of the rows I’ve created previously (it’s been working just fine untill now) and I can’t add any new rows. I tried deactivating all plugins and…

Page Builder error

By rccband, 15 days ago. Last reply by Andrew Misplon, 15 days ago
None of my pages display correctly without the Page Builder plugin activated and it cannot be activate due to a fatal error: Parse error: syntax error, unexpected ‘)’, expecting :: (T_PAAMAYIM_NEKUDOTAYIM) in /home3/rccband/public_html/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 70

Problem Page Builder by SiteOrigin after update

By Jorge De La Rocha, 15 days ago. Last reply by Andrew Misplon, 15 days ago
Hello, i updated the Page Builder on one of my pages today, and site got broken. I deleted the site origin files in content and the site is back. But now i cant install the page builder anymore, im getting this error: Parse error: syntax error, unexpected ‘)’, expecting T_PAAMAYIM_NEKUDOTAYIM in /var/www/vhosts/hytek.mx/httpdocs/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 70…

Site origin editor locking up

By jbailey969, 26 days ago. Last reply by Alex S, 16 days ago
my site is https://www.embroiderywaresoftware.com/ and I am running Iconic one theme After updating page builder the visual editor locked up. I have had to do a server rewind to June 15th which puts the version back to the following below. Page Builder by SiteOrigin You have version 2.6.9 installed. Update to 2.7.3. View version 2.7.3…