Support Threads

Accordion won’t expand or collapse

By Paul Eld, 2 days ago. Last reply by Andrew Misplon, 1 day ago
Hello, I have been using the accordion widget on a website for approximately 6 months. Yesterday, the database became corrupted on the hosting side and I had to restore it from a backup. Site is perfect again — except my accordion widgets will not expand/collapse anymore. Re-installing the files through Filezilla did not solve the…

Unabel to edit using Visual editor

By akn01, 3 days ago. Last reply by Andrew Misplon, 1 day ago
I have tried the loads of login disable/enable tests/threads without success, and simply cannot get the Visual tab for editing a page to work or the page-builder tab to show no matter what i try. New pages have the tab fine, editing does not. I am using: WP 5.1.1 Page builder plugin 2.10.2 When i…

Problem with Posting Blog Text

By Nancy Winberg, 3 days ago. Last reply by Andrew Misplon, 1 day ago
Hello, Its been awhile since I updated my blog, and the current version of WordPress now uses a method of inserting blocks to create text content for a post. After getting used to this process, I have found that my SiteOrigin Layout Block does not function. Instead I get this error message: Failed to load…

Deactivate the plugin

By Steve V, 2 days ago. Last reply by Andrew Misplon, 2 days ago
Hi, I want to deactivate (Page Builder by SiteOrigin) and (SiteOrigin Widgets Bundle) plugin, i want to use the orignal wordpress editor. i use your plugin for all my blog post, and now when i deactivate it, all my blog post was gone. is there any way to deactivate it without loosing my blog posts?

Error Rendered.php

By Joshua_Lumingkewas, 4 days ago. Last reply by Alex S, 4 days ago
I have problem with my site. first, I can not open my wp-admin and when I saw error.log i have 6 error. plugins/siteorigin-panels/inc/renderer.php(847): SiteOrigin_Panels_Renderer->the_widget(Array, Array, 0, 0, 0, true, true, 251, ”) I already upload the file here I already solve the problem from layerslider with this code ‘$lsInit = array(); $lsContainer = array(); $lsMarkup…

How to override top margin style

By Rom Ulan, 4 days ago. Last reply by Rom Ulan, 4 days ago
style=”padding 100px 0″ is INCLUDED in raw plugin oputput as TOP MARGIN for the siteorgin panels .. WHY???? It cannot be overriden with any CSS – you either give a decent good free version or I will take it to court for deceptive marketing XD Please show a fix .. either CSS or php R

WooCommerce CSS Changes

By woolfulness, 4 days ago. Last reply by Alex S, 4 days ago
I have designed the majority of my website myself but now I am stuck https://www.woolfulness.com On the checkout two message boxes pop up (after you hit proceed to checkout). Have a coupon? and returning customer? Both have a blue accent colour I want to change. Also on a product page, near the bottom, ‘related products’…

The word “Having” gives Error 403

By mattmatt007, 4 days ago. Last reply by Alex S, 4 days ago
Unknown how long the issue has been present, as the actions to recreate had not occurred for a very long time. Inherited a wordpress site for a customer from someone “who was doing it as a hobby” and whilst it isn’t in the best shape css-wise, it does what they need it to WordPress 5.1.1…

Help needed with responsive images for Hero Widget

By Stuart Porter, 5 days ago. Last reply by Stuart Porter, 4 days ago
Hi, I’m building a site using the North template (actually technically I’m editing the prebuilt Consultant website for my own purposes) and want to use the Hero widget at the top of the page. It’s important that the image resizes with the text in the image as I want users to be able to see…