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Hello, I have a background video on our homepage that is in a Hero Block. However on mobile, there are what seems to be stills of the video tiled behind other elements. I cannot replicate this with developer tools in…
Hello Team, I am using theme mesmerize. At Customizing ▸ Hero > Front Page Hero I have selection Video as background type which loads my video in the front page as expected. However, when initially browsing to the site fillol.se,…
Hello, I was watching the video on this page https://siteorigin.com/widgets-bundle/accordion-widget/ to add an accordion, but it doesn’t show how to do so without Page Builder installed (which says it is optional). Where is the documentation explaining how to add an…
Hi, I am using site origin page builder version 2.33.5 which has stopped showing prebuilt layout template that we use to have in free version but now it is blank I don’t see any template on prebuilt layout. Can you…
my website isnt working properly https://macandco.uk/ but this page is fine https://macandco.uk/main, any ideas what it could be, i have premium account
Hi. great web tools as ever. I hope you are able to help as you have not responded to my last handful of queries. Whenever I create a list of features, with the icon to left. If I do not…
hello I experience issue with CSS while logged in as admin to my website – all the CSS is comprimised. While logged out all is fine WHile disabling the admin bar in admin – all turns out normal. How could…
I’ve been using Siteorigin with WP for many years. I’ve just been reading some of the forum posts about SO editor issues since WPv6.9 as have hit this problem with one site I’ve updated. The row/blocks/widgets do not appear in…
One topic of my menu uses drop down 8 topics. Today I recognized that the drop down function doesn’t work any more. The drop down sign is being shown both on a computer screen as well as on mobile. Neither…
Hi, I have used an older version of the Page Builder Plugin in WordPress. Recently I had to do an update of the plugin and WordPress 6.9 and got totally confused because all the common Page Builder boxes are gone.…
I need to add a Facebook and a youtube icon next to the linkdin and instagram icons in the header of the site. I got the HTML into the site to add the FB icon and they are all sourced…
I have used the A Custom CSS Page Builder Row Attributes to make changes to a row, but when I try them on a widget, nothing happens. I have read through A Custom CSS Guide to Page Builder Row, Cell…
Hi Team Great theme as always On a number of my websites, the contact from has stopped sending emails to the noted recipient email This is happening across a number of the sites i have created, but weirdly not all.…
We just noticed that certain pages built with Site origin are showing the following error when we try to edit them: “”The widget Su_Widget is not available. Please try locate and install the missing plugin. Post on the support forums…
Hi We have exactly the same problem (https://siteorigin.com/thread/no-longer-able-to-edit-wp-pages/). We can no longer edit the pages because they won’t load. We use WordPress 6.9 and had installed the latest version of the plugin. Even downgrading the plugin didn’t help. Only after…
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