By Gregg, 23 days ago. Last reply by Andrew Misplon, 22 days ago
Wholesale Inquiry One of the fields on our contact form is a Drop-Down Select “States where sales taxes are collected” Users select multiple options which are “US states” which is a required option. The issue we are having is when the page loads, it selects a “null” option so customers can skip this option.
By Audrey, 25 days ago. Last reply by Andrew Misplon, 22 days ago
Hello, I have GFwidget on my wordpress but it is not working anymore. I have this error : “Missing widgets. The GFWidget widget is not available.” Is it under maintenance ? Or fully deleted ? Thanks,
Helle, I’m using the premium Virtue theme from Kadence theme, which has SiteOrigin’s bundle widgets integrated into it. In the home page I used a slider offered by the Virtue theme and the article carousel offered by your SiteOrigin Bundle widget. But when I install this carousel, my virtual slider no longer scrolls the images,…
By pepito92, 25 days ago. Last reply by Andrew Misplon, 24 days ago
Hello, Today we made a WordPress migration. All pages were created with SiteOrigin Page Builder. After migration the pages, already created with PageBuilder no longer can be edited with PageBuilder. I tried to activate/deactivate, deactivate/activate and the results are the same. The site is completely broken. The Monserrat fonts cannot be found (the files are…
By SallySneed, 26 days ago. Last reply by Andrew Misplon, 25 days ago
I have not touched my website in months, but for some reason the Page builder plugin is not working. When I attempt to edit the page, it shows up as the Classic Editor only. I have tried deactivating Page Builder, deleting the plugin and reinstalling it. This did not fix it. I have also tried…
By patbell101, 27 days ago. Last reply by Andrew Misplon, 25 days ago
I cannot reproduce this problem but it has been reported by three clients so far. The contact page says the email has been sent but there is no corresponding entry listed in WP Mail Logging. I had the client test and log time and date over several hours. On two (of twenty) occasions the test…
By JanaM, 1 month ago. Last reply by Andrew Misplon, 26 days ago
I have a problem with Unwind Theme after update: Recovery mode is triggered, in WP Dashboard I see Error: This theme failed to load properly and was paused within the admin backend. And on the website: I’ve seen another user reporting a critical error (link)
By grzegorz komorowski, 28 days ago. Last reply by Andrew Misplon, 28 days ago
Hi. I’m using Siteorigin page builder on my website. I just noticed that padding from desktop devices is used on mobile. Inspected with DevTools, you can see that the mobile style is applied but there is only empty padding with !important: “@media (max-width: 780px) #pg-13-0> .panel-row-style { padding: !important; }” I checked with staging and…
By Claudia Schreiber, 1 month ago. Last reply by Andrew Misplon, 29 days ago
Hi Andrew, I have the same problem as Prachi Patel. On my website, all plugins are deactivated due to an error and removed: No plugins available. The complete plugin-folder is deleted. Help please!
By craig-lambo, 30 days ago. Last reply by Alex S, 30 days ago
We have installed the Siteorigin page builder plugin on our clients website which uses the ACF Custom fields plugin, is there a way to add the custom field using the Site builder? Is there any way of also adding our custom HTML code and removing the default HTML added from the page builder?
By Prachi Patel, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hello Team, I am using Site-origin Widget bundle. My WordPress site is on IIS server. WordPress is on latest version and php version is 7.4. Problem is whenever I try to update the plugin it gives me the error “The plugin so-widgets-bundle/so-widgets-bundle.php has been deactivated due to an error: Plugin file does not exist.” So…
By George Plumley, 1 month ago. Last reply by Alex S, 1 month ago
The page on which I get this error is a Formidable Forms View, which has its own details “page”. What that means in FF is that you can view all the entries for a form (what FF calls the Listings Page), and when you click on one of them, you see the full entry (Details…
By Tanja Kropf, 1 month ago. Last reply by Andrew Misplon, 1 month ago
I have a website with a directory plugin. It requires entering a street address, but not all my listings have an actual address. I want to show only city and state and hide street address and zip code. Is this possible? I inspected the element and it looks like it’s all one element: 3825 North…
By Jasmine Izhar, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hey Team, I’m looking to add a source/reference link to our FAQ page which is build on SiteOrigins. We currently do not want to add any more apps to this site as we will be redesigning it and giving it a full make over later in the year. Can you please let me know what…
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