By tmck, 6 days ago. Last reply by Andrew Misplon, 3 days ago
Hi support! I am using Vantage and have got the homepage the way I want it on desktop, with two yellow boxes side-by-side. However, when I view the page in mobile, one of the yellow boxes is under the footer bar (http://prntscr.com/rluk00). Any ideas on how I can fix this? The site URL is https://ieeepress.wpengine.com/.…
By Dan Bacon, 4 days ago. Last reply by Andrew Misplon, 3 days ago
After transferring to a different server this all started happening. When I first edited a page with SiteOrigin Widget Bundle on it there was a message like “CSS style sheet did not load. Edit page and save. This will only need to be done once”. However, every time the page loads, the SO Buttons, SO…
By viguiry, 4 days ago. Last reply by Andrew Misplon, 3 days ago
Good morning, Recently I switched to MailPoet and I am building a post notification. First, how do I change the alignment of a post’s excerpt? Second, how do I change the number of characters shown? (if possible) I tried different custom css in Customization but it did not work. Could you help me please? PS:…
By Noisy, 9 days ago. Last reply by Andrew Misplon, 3 days ago
Hi SiteOrigin; Theme: Vantage From version 1.14.4 to 1.14.5 This is the slight issue: 1. On the (shopping) Basket page the ‘Quantity’ column – the input field is to cramped now. Can just see the digits. (version 1.14.4 was fine) 2. On the (shopping) Single Product Page – it is the same. Sorry can’t or…
By Daniele Alano, 5 days ago. Last reply by Andrew Misplon, 4 days ago
Hi guys, I need your help. I have to update an existing website (not made by me) and I’ve replicated the website on a staging environment When it comes to the Widgets Bundle plugin, something is not working. 14 widgets are missing from the list(plugins.php?page=so-widgets-plugins), including ‘QZR Header’, the one I need. Have you got…
By Maarten Filius, 6 days ago. Last reply by Andrew Misplon, 4 days ago
Hello I am Maarten from the Netherlands (translation is via google translate so sorry if it is not completely correct) I am not a pro website builder but do have a question. With the plugin Smart Slider 3 I made a number of slides and added them to the page with Page Builder -> widget…
By shawn, 6 days ago. Last reply by Andrew Misplon, 4 days ago
Hello, I created an e-commerce site for selling clothes and I am using WooCommerce. I added a plugin to have a rewards system, but I can’t figure out how to create a login page. From my understanding this is supposed to be the “my account” page, however, I already edited that page and cannot seem…
By cramsey, 6 days ago. Last reply by Andrew Misplon, 4 days ago
Hello, Today I noticed that our website was no longer showing the Home page slider images on Google Chrome. It appears on older versions of chrome but not the current 80.0.3987.149. The website shows the slider on all other browsers, but is having problems with formatting ( the navigation buttons disappear). Has anyone else reported…
By Chiang M, 13 days ago. Last reply by Andrew Misplon, 4 days ago
Hi, dir sir/madame, We tried to edit the pages that we created by “page builder” a couple of years ago, but it kept showing error message “fail to load the form, please check your internet connection”. What we do not understand is that the internet worked fine for the whole website and other plugins. In…
By Remko van Aarst, 7 days ago. Last reply by Andrew Misplon, 5 days ago
I cannot edit pages or make new pages with Page Builder after updating WordPress to 5.3.2-nl_NL. How can i fix this? For the record. I’m a not very known with WordPress. Help ..
By Lydia Nasso, 6 days ago. Last reply by Andrew Misplon, 5 days ago
Hello, This is driving me nuts! I would like to remove the margin between the site header and first page builder row. I’m using SiteOrigin Hero Image. A margin remains even if I remove the blog title. Also, the margin on the pages and the blog posts is different. In short, I would like the…
