Support Threads

lightbox option for hero widget

By timm, 16 days ago. Last reply by Andrew Misplon, 15 days ago
HI there, I am interested in buying the premium bundle but I need to know if I will be able to add lightbox to my hero widget. I am trying to have the slides i have built with hero (images AND text) appear as a lightbox when a link above the slide is clicked. (not…

Live Editor Quick Link not showing in admin bar

By HimmelGeist9509 LP, 18 days ago. Last reply by Andrew Misplon, 15 days ago
Hi, I am using SO Bento Theme (inluding Expansion Pack) with SiteOrigin Page Builder. The “problem” I am facing is that the Live Editor Quick Link is not showing up in the admin toolbar… I have the same setup for another page and it works fine. Only difference is that the site is hosted with…

Mobile Layout Issues

By JJansen, 18 days ago. Last reply by Andrew Misplon, 16 days ago
Hi, The layout of my pages look good on desktop and Ipad, but looks broken on mobile devices. I used the SiteOrigin Pagebuilder and Editor. Specifically the text columns don’t resize properly which results in 1 or 2 words per row. I use a theme from Themetrust. The support service can’t help, they say it’s…

Adding a title to Vantage Blog page?

By jamestheall, 17 days ago. Last reply by Andrew Misplon, 16 days ago
Hi. I took over this site and have been slowly going through and making all the pages consistent. The one page in Vantage theme that I can’t figure out is the blog archive page (That shows all post). I want to add a title to match the design of other pages and post. I have…

SiteOrigin not working anymore on wordpress 5.1

By multimaniack, 20 days ago. Last reply by Andrew Misplon, 16 days ago
Hi, since I updated to WordPress 5.1.1, SiteOrigin doesn’t work ! I already deactivate all other plugin, but nothing to do. I only see the “”  code when i want to edit them or create a new page, I can’t clic on “generator” tab, I don’t see it. And on the front page, it is…

Content squished to left hand side

By Paul Gent, 19 days ago. Last reply by Andrew Misplon, 17 days ago
I have a WordPress site that was looking amazing, but then all of a sudden on mobile my content has squished to one side. I’ve found how to fix it on each page individually using CSS, the problem seems to be this… “#pgc-9-4-0, #pgc-9-4-1, #pgc-9-5-0, #pgc-9-5-1 { width: 50%; }” If I add that line…

Changing Size of Widgets

By Leah Senatro, 18 days ago. Last reply by Andrew Misplon, 17 days ago
Hello, I am using the Widgets Bundle in the Page Builder and am having trouble changing the size of any widget. How do I change the height, width, and length of widgets from the Widget Bundle in the Page Builder? The page I am working on: https://pressplayoncomposition.com/1-2/ Thanks, Leah

About pagebuilder column flow

By Javier, 19 days ago. Last reply by Andrew Misplon, 17 days ago
Hi! How can I make the box flow up so that in the tablet web version it goes up to the right? https://ibb.co/Sdg2F1L How can I vertically distribute the information so that it always fills the column? https://ibb.co/2yJBM1w You can see the web here: www.betribe.es Thank U!

Problems with Vantage in Google Chrome

By Caledonian Way, 19 days ago. Last reply by Andrew Misplon, 18 days ago
Hi everyone I checked for the last weeks that in Google Chrome when you click some pages in my site, the web is showing like white background, a list of links and photos. I always have to delete the cached and then, reload the pages when I visit them. Could you please help me? thanks

Change footer colour on Flash

By chrissmith, 20 days ago. Last reply by Andrew Misplon, 18 days ago
I’m using the free Flash theme which I’ve been really impressed by so far. Is there a way that I can change the colour of the background colour of the footer area containing the copyright information? Thanks in advance.