Support Threads: technical

SiteOrigin issues with mobile version

By Caracol Viajero, 6 days ago. Last reply by Andrew Misplon, 3 hours ago
Hello, I’ve been encountering some issues in the last few days with SiteOrigin, when adding changes for example to me sidebar, the mobile version it does not show up (PC version it does). After trying many features, I think that it conflicts either with WordPress or my theme (Voyager), how could I know where the…

Hero Widget Button Space too small

By Matt Ward, 1 day ago. Last reply by Andrew Misplon, 6 hours ago
Hi I’m looking to find a way to increase the gap between the two buttons I have loaded onto my hero widget, currently when being displayed on a laptop the gaps is very narrow between the top and bottom of the two buttons and I want to play around with the gap to get the…

Error Message When Trying To Edit Page

By austindetours, 7 days ago. Last reply by Andrew Misplon, 1 day ago
When trying to edit the About page of my website, I get the error message: “Thank you for creating with WordPress. Version 6.1.1 Template Preview There could be a slight variation on how your customer will view the email content. Close Saving revision… Your latest changes were saved as a revision. All Pages The backup…

Old Theme

By chiaraluchini, 2 days ago. Last reply by Andrew Misplon, 1 day ago
Hello, We recently acquired a new client (the site is “https://www.m-soluzioni.it/wordpress”)and I noticed that they are using your theme (Corp | Multipurpose WordPress Theme) at version 1.0.1563 which is not up-to-date. I have attempted to update it, but it breaks everything. Is it possible for me to find and try the older updates for now?…

How do I downgrade Vantage Premium?

By Ben Sumner, 4 days ago. Last reply by Andrew Misplon, 4 days ago
Hi, this doesn’t look to be as simple as I thought. I have Vantage Premium on one of my sites, but want to go back to using the free version, Vantage. It doesn’t appear I can simply downgrade, though, and I don’t want to uninstall/re-install. Is there any easy way to do this?

Problem with Page builder

By Bertil Garpenholt, 9 days ago. Last reply by Andrew Misplon, 8 days ago
Hello, I have installed the free plug in Page builder, Version 2.8.2. as I like to work with it. Ihowever received from Microsoft thet there is a problem and now I got this when I am trying to work with my homepage. I have a theme from Think up themes (Consulting Pro Version 1.6.2) and…

cannot edit functions.php since latest theme update

By Josh Orenberg, 2 months ago. Last reply by Andrew Misplon, 25 days ago
Hi I have a (hopefully simple) problem. Ever since the latest update to SiteOrigin Vantage I cannot edit functions.php. I need to add some code. Even if I don’t add the code and try to update the file by clicking Update File without any modifications I still am unable to update. I get the error…

Controlling Button Text Attributes

By Caps, 27 days ago. Last reply by Andrew Misplon, 25 days ago
Dear Team SiteOrigin, On the Button widget, how can you set the default test attributes for the button widget? The text is a link text object. Where can that be changed is the css style script? The button widget has a setting but only for the width for mobile devices. Kind regards, Caps

Unwind theme PHP 8.1 support

By Daisy, 1 month ago. Last reply by Andrew Misplon, 25 days ago
My web host tried to update my site to PHP 8.1 and had to roll back to an older version due to an error returned by the Unwind theme. The specific error was: Permission denied PHP Fatal error: Uncaught Error: Call to undefined function create_function() I did some searching and apparently create_function() is no longer…