Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer 
PHP version
Hello community, After the issues yesterday I asked my hoster to update the PHP version of the server my website is hosted on. They stated that they updated it as far as it could, since the Vantage theme is only…
Support Forum
Topic: technical
Browse community answers for this topic or search for a specific issue.
Page Builder issue – Layout data has no grid cells
Hello, I am using your great plugin for more than 10 years. I have Ascend Premium theme instaled with your plugin. All plugins and the theme are up to date. I have Ascend Custom Carousel widget and when I try…
Slider doesn’t work
I just see a big white space where the slider is supposed to be. The image appears when I view it in the preview area in Appearance>Widgets, but not on the actual site: https://www.percivalconstantine.com/
Issue after updated
Hi, we get this error after upgraded your plugin: Fatal error: Uncaught Error: Class “SiteOrigin_Widget_Blog_Widget” not found in /home/yhemsid6/terco.se/wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php:519 Stack trace: #0 /home/yhemsid6/terco.se/wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php(581): SiteOrigin_Widget->add_defaults() #1 /home/yhemsid6/terco.se/wp-content/plugins/siteorigin-premium/admin/options.php(403): SiteOrigin_Widget->form() #2 /home/yhemsid6/terco.se/wp-includes/class-wp-hook.php(353): SiteOrigin_Premium_Options->render_addons_page() #3 /home/yhemsid6/terco.se/wp-includes/class-wp-hook.php(377): WP_Hook->apply_filters() #4 /home/yhemsid6/terco.se/wp-includes/plugin.php(523): WP_Hook->do_action() #5 /home/yhemsid6/terco.se/wp-admin/admin.php(264): do_action() #6…
Menu has collapsed on Vantage Themee
The Main Menu on my site https://shelburnefallsmemorialhall.org/ has suddenly collapsed to about half its normal height. Nothing I have tried has fixed it. Can anyone help?
Shaping images is not consistent
I have 2 images on the same page. They are loaded via SiteOrigin Image widgets. They have identical image controls activated. They are both jpegs. They are about the same size. I want them both to be round, but one…
Configurable iframe sandbox permissions in SiteOrigin Video Player
I am using the SiteOrigin Video Player widget and noticed that the generated iframe currently uses: sandbox=”allow-scripts allow-same-origin allow-presentation” Some security scanners (such as Acunetix) still report this as an insecure or overly permissive iframe configuration because multiple sandbox permissions…
Contact Form Email Missing Fields
Hi I have noticed that the contact form email after submission does not include all the form fields, such as Name and Company Name. I have looked and can not find any settings to adjust. Is there a way to…
Mobile View Not Rendering Properly First Time
Hi. I have built a site and the top Hero text is not rendering properly the first time on mobile: https://altitudefs.co.uk But if you just scroll the mobile screen down just the smallest amount, teh rendwering completes OK. Any suggestion…
Vantage-icon.woff – Error
Hello, when examining my page I receive the following error: “”downloadable font: OS/2: Bad sTypoLineGap, setting it to 0: -32 (font-family: “vantage-icons” style:normal weight:400 stretch:100 src index:1) source: https://…/wp-content/themes/vantage/icons/vantage-icons.woff” The file is located in the specified folder. How can I…
my website home page is corrupted
my website isnt working properly https://macandco.uk/ but this page is fine https://macandco.uk/main, any ideas what it could be, i have premium account
WP admin bar and site CSS issue after update
hello I experience issue with CSS while logged in as admin to my website – all the CSS is comprimised. While logged out all is fine WHile disabling the admin bar in admin – all turns out normal. How could…
WordPress does not get the changes
Hi, I have used an older version of the Page Builder Plugin in WordPress. Recently I had to do an update of the plugin and WordPress 6.9 and got totally confused because all the common Page Builder boxes are gone.…
A Custom CSS Page Builder Widget Attributes not working
I have used the A Custom CSS Page Builder Row Attributes to make changes to a row, but when I try them on a widget, nothing happens. I have read through A Custom CSS Guide to Page Builder Row, Cell…
siteorigin_widget class=”Su_Widget”
We just noticed that certain pages built with Site origin are showing the following error when we try to edit them: “”The widget Su_Widget is not available. Please try locate and install the missing plugin. Post on the support forums…