Adding password protected pages

By duncanwilliam, 3 days ago. Last reply by Andrew Misplon, 1 day ago
Hi there, I wondered if someone can help please? I am a keynote speaker and wanting to offer some sales courses to my website. I am wanting them to be password protected but have multiple password access. Can anyone advise me how to do this please? My website is

SiteOrigin Video Player

By anrehman, 1 month ago. Last reply by Andrew Misplon, 17 days ago
I am trying to use the SO Video Player in Page Builder and when I use Vimeo and columns, the player doesn’t respect the size or dimensions. I have tried to disable oEmbed but that just makes the whole thing not work anymore?

Bug with SiteOrigin Video + iPad

By anrehman, 19 days ago. Last reply by Andrew Misplon, 17 days ago
Hi, I think I’ve encountered a bug with the SiteOrigin Video widget and iOS Safari. When on an iPad, our website renders a little zoomed out. I’ve been trying to figure out what was causing it when I noticed it only happened on a few pages. I have now discovered that it happens on whatever…

Syntax Error on line 444 after updating Site Origin plug in

By hfurby, 17 days ago. Last reply by Andrew Misplon, 17 days ago
Hello- I started updating Site Origin plugins on my wordpress my site. I now get this error: Parse error: syntax error, unexpected ‘[‘ in /nfs/www/WWW_pages/username/site.com/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 444 and I’m locked out of my site. It won’t display anything. I’ve read about connecting to ftp but not sure where to start if I can’t access…

PHP error

By Julien Deroletz, 20 days ago. Last reply by Andrew Misplon, 19 days ago
Hi Team, I have the following error on my website, can you please let me know how to fix it ? PHP Error Count Location Call Stack Component Warning preg_replace_callback(): Compilation failed: invalid range in character class at offset 22 4 wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php:839 preg_replace_callback() wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php:839 SiteOrigin_Widget->get_instance_css() wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php:721 SiteOrigin_Widget->save_css() wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php:297 SiteOrigin_Widget->generate_and_enqueue_instance_styles() wp-content/plugins/so-widgets-bundle/so-widgets-bundle.php:745 SiteOrigin_Widgets_Bundle->enqueue_active_widgets_scripts() wp-includes/class-wp-hook.php:303 do_action(‘wp_enqueue_scripts’) wp-includes/script-loader.php:2083 wp_enqueue_scripts()…

Site crashes after plugin update

By Lisa, 26 days ago. Last reply by Andrew Misplon, 23 days ago
I run a WoonderShop PT Child theme. The site crash as soon as I update to latest Page Builder by SiteOrigin. I deactivate it via file manager to retain access to the admin panel and reinstalled with the same result. Where can I get hold of older versions to install? Any Idea what could be…

Hero widget not full width

By Rene, 26 days ago. Last reply by Andrew Misplon, 25 days ago
If I use a one of the pre-build lay-outs than the Hero widget in that lay-out is full width as it should be. When I only take the Hero widget from the library than it does mot display full width. The image is as wide as the container. This behaviour seems theme independent. I have…

Content disappear after widget selection

By Lutz, 27 days ago. Last reply by Andrew Misplon, 26 days ago
Hi, since the last WordPress Update I can’t edit any content of my widgets. I can see the content in Appearance/Widgets but once I click on one of these widgets, it only shows the empty Visual Editor. I disabled all plugins except the Widget Editor. Same problem. Any ideas? Regards Lutz