Support Threads: technical

Add Page Builder Content to $post->post_content?

By Taylor Artemenko, 4 days ago. Last reply by Alex S, 7 hours ago
Hi, So far this plugin has been amazing and extremely helpful so thank you! In one of my plugins I am trying to build post excerpts based on the content inside the Page Builder widgets. When trying to access the $post->post_content variable it returns empty. Is it possible to have somewhere in my functions.php an…

Text and image valign

By Raymond, 2 days ago. Last reply by Andrew Misplon, 17 hours ago
Hi, thanks for the great theme again. In my blog, I put a small image after an external link to indicate the link will open a new tab. Recently the valign of the image is not middle, but the valign become top, this mess up the whole layout, here is an example: How to use…

Vantage: in mobile, footer is obscuring a content block

By tmck, 6 days ago. Last reply by Andrew Misplon, 3 days ago
Hi support! I am using Vantage and have got the homepage the way I want it on desktop, with two yellow boxes side-by-side. However, when I view the page in mobile, one of the yellow boxes is under the footer bar (http://prntscr.com/rluk00). Any ideas on how I can fix this? The site URL is https://ieeepress.wpengine.com/.…

CSS Stylesheets recognized.

By Dan Bacon, 4 days ago. Last reply by Andrew Misplon, 3 days ago
After transferring to a different server this all started happening. When I first edited a page with SiteOrigin Widget Bundle on it there was a message like “CSS style sheet did not load. Edit page and save. This will only need to be done once”. However, every time the page loads, the SO Buttons, SO…

Widgets missing in staging environment

By Daniele Alano, 5 days ago. Last reply by Andrew Misplon, 3 days ago
Hi guys, I need your help. I have to update an existing website (not made by me) and I’ve replicated the website on a staging environment When it comes to the Widgets Bundle plugin, something is not working. 14 widgets are missing from the list(plugins.php?page=so-widgets-plugins), including ‘QZR Header’, the one I need. Have you got…

Site Origin Slider Widget Not Showing on Chrome

By cramsey, 6 days ago. Last reply by Andrew Misplon, 4 days ago
Hello, Today I noticed that our website was no longer showing the Home page slider images on Google Chrome. It appears on older versions of chrome but not the current 80.0.3987.149. The website shows the slider on all other browsers, but is having problems with formatting ( the navigation buttons disappear). Has anyone else reported…

Home Page Issues – Layout Changed and Warped

By jacobcoates, 7 days ago. Last reply by Andrew Misplon, 5 days ago
Hi there, Hoping someone can help me solve this issue. On the Homepage of a clients website Pulse Internet the layout has changed for some reason, and is unresponsive to any attempts made to correct the issue. If you visit the site, the issues can be found between “Our Commitment” and the “Service Areas” heading.…

cant create any button inside block

By Ad Pozhari, 13 days ago. Last reply by Andrew Misplon, 8 days ago
hi i can not create any button inside siteorigin. after adding the below code to html or rich text plugin i update but is not saved. Click Here i tried to disable wordfence but the problem is not there. however i am able to save/update the siteorigin when i write the below code the problem…

Hero Image Problem

By Eren Tarhan, 1 year ago. Last reply by Andrew Misplon, 9 days ago
Hello, I have inserted a site origin hero widget and when i scroll down the sticky header and my logo is hidden by the hero image. The z index of the hero image is 99. I tried the the code below but didnt work. Anyone can help? .site-header { z-index: 999 !important; }