Fixed Background

By Adam Bak, 1 day ago. Last reply by Andrew Misplon, 4 hours ago
Hi, I was wondering if someone could help me out. I’m building this website http://therealwellbeing.com/ I have few image backgrounds set to fixed positions so the content is sliding over it. however it is not working on mobiles even with media sizes specified… thanks in advance, Adam

Video Doesn’t Play On Mobile Devices

By Chris Hannon, 5 hours ago. Last reply by Chris Hannon, 5 hours ago
I have built a site (lookingglass-foto.com) and I am using the Hero Image widget to embed and display a background video that is hosted on YouTube. The video works fine on laptop/desktop, but it does not work on a mobile device. I don’t see any settings that pertain to the display of videos on mobile…

Navbar issue

By Mike Clever, 3 days ago. Last reply by Andrew Misplon, 1 day ago
Hi. We are close to purchasing the premium version of Vantage as our site is near completion using the free version, and I’m having only one issue that I’d really like to figure out. It has to do with the menu having a margin-top on it that causes the menu to have a few inch…

RSS feed won’t validate

By J West, 1 day ago. Last reply by Andrew Misplon, 1 day ago
We use Vantage Premium and just found out our main RSS feed doesn’t validate. According to the feed validator there is an extra line at the top. Where do I go to fix this? Feed validator results: https://validator.w3.org/feed/check.cgi?url=https%3A%2F%2Fwww.vermontlibraries.org%2Ffeed%2F Thanks for any assistance.

So Vantage Theme: long menu list not showing

By R Mello, 3 days ago. Last reply by Andrew Misplon, 1 day ago
Hi, I’m using Site Origin Vantage for the website of my artists’ studio building. We have about 30 artists, each of whom gets a page on the site. I have a main Navigation menu that has each of the artist’s pages in it. But I am not finding any way for a user to scroll…

Page Builder stopped working

By Stefanie Kraus, 3 days ago. Last reply by Andrew Misplon, 2 days ago
Hi support team, It looks like Page Builder has stopped working for me, and I hope you can help. Based on other threads, I deactivated and re-activated the plugin, but that didn’t work. Everything was was fine yesterday, and I haven’t made any updates since then. Thank you so much!

Vantage theme can’t change to Japanese fonts

By Mitchell Stapleton, 14 days ago. Last reply by Andrew Misplon, 2 days ago
I’ve tried everything to change my Vantage theme to a Japanese Google font. I’ve tried plugins and custom CSS, nothing. How can I change my font family to Sawarabi Gothic and headings to Noto Sans SC? Also, why are there (seemingly) no Japanese fonts in Vantage premium? :(

Image Overlay Not Aligned

By Codi Bishop, 4 days ago. Last reply by Andrew Misplon, 3 days ago
Hi, I am a little confused.. I have added an image overlay and for whatever reason, it isn’t working consistently or accurately. It sometimes does not work at all and other times, the overlay does not display over the image, but elsewhere on the page?? I have no idea how to adjust this. I have…

Builder not working on all pages.

By vafeiadou72, 10 days ago. Last reply by Andrew Misplon, 7 days ago
Hello, I have 10 pages on my website. I can only edit 3 of them with SiteOrigin. To the other 7 there is no option to edit them with your builder. Only with the default wordpress. I tried disabling all the plugins etc and nothing worked. Is it because it is the free version? Please…

Remove Slider on Mobile Site

By elenio mattera, 9 days ago. Last reply by Andrew Misplon, 7 days ago
Hi all, We have a WP/Woo shop (Irish-pure.de) and are hiding the slider on a mobile device via css. which is working fine. only the images are still being loaded which decreases the page speed. Is there any option (function.php ?) to avoid the sliders images from being loaded mobile? Thanks, E.

SiteOrigen Google maps not working

By Johannes Vouterski., 9 days ago. Last reply by Andrew Misplon, 8 days ago
Good day, Instaled Siteorigen and the plugin google maps, instaled the API KEY in the settings from the plugin. I’m using the plugin to ad down my page the location. In the field “MAP Center” I gave the location. The plugin works as it should, only its not showing the map I want. I like…