Site not loading into visual editor for Custom CSS
By Angela Angelovic, 12 days ago. Last reply by Angela Angelovic, 7 hours ago
My site address shows at the top, but the site is not loading into the visual editor.
Support Threads: technical
Looking for parallax with shortcode slider as background
By lshenefield, 16 hours ago
Is this possible? I know how to make images as a parallax background, but in the case that the editor has a shortcode that is a slider, I want the slider to stay fixed and the page scroll up over it. Anyone know how? green.43designs.com Thank you, Luke
mini cart display error only at home page in child theme
By raharjoandrew, 1 day ago. Last reply by raharjoandrew, 1 day ago
hai there. i am using siteorigin north child theme. At home page, the cart cannot display full but is fully functional on any other pages besides home page. when i look at the source code, stops at on child theme home page while functionally it should continue to have until . when i don’t use…
Adding a New Post Type
I need to create a new Post Type (layout) for my blog page, but the guidance Site Origin Guidance Does not appear to work and most guidance is 2-4 years old. Under Tools, “Post Types” is not available. Can anyone information on how to go about doing this with siteorigin? I have disabled and activated…
Yoast Seo says I have zero text. Why?
By mattn73, 9 days ago. Last reply by Aaron Evans, 2 days ago
Hi there, I’ve read old threads with this issue and someon from Site Origin said it was fixed in 2017, but I’m having the issue in 2019. Yoast analysis of my page says, “Text length: The text contains 0 words. This is far below the recommended minimum of 300 words.” Please tell me if this…
SiteOrigin Hero Image Covers Menu (Theme: Flash)
By Olga, 8 days ago. Last reply by Andrew Misplon, 6 days ago
Hi SiteOrigin support team. I have exactly the same problem that is described here. SiteOrigin Hero Image Covers Menu (Theme: Flash) I tried all the solutions from the topic but nothing helped. What else can I do? Thank you!
category comment box issue
By Kim Jinwoo, 8 days ago. Last reply by Andrew Misplon, 6 days ago
If you are viewing posts by category, the comment box does not appear my blog http://kimjinwoo.com/2019/06/kbank_signout/ : normal http://kimjinwoo.com/category/1-esay/ : error I want a paid purchase, but I want to know if this problem can be solved in this theme.
Cannot upload any file as logo
By michnev, 24 days ago. Last reply by Andrew Misplon, 6 days ago
Hello there, everything works perfectly fine with your builder, I am very happy with it. However, using the MONO website with “North” I cannot upload any file as a logo. Tried different files, sizes, browsers, deactivated all non-siteorigin plugins, deleted cache – negative. The logo never appeared on any device or browser expect on a…
SiteOrigin Video Player will not show video on Mobile
By cp122589, 8 days ago. Last reply by Andrew Misplon, 7 days ago
I recently added a video on our site (http://houseboatslakelanier.com/boatrentals/) and it works great from a desktop, however, I can’t get the video to show at all when accessing it from mobile view on wordpress, or from my android phone. Autoplay is not turned on. Thank you!
Thin line above Pagebuilder top row
By Paul Baker, 8 days ago. Last reply by Andrew Misplon, 7 days ago
Hi, I’m having trouble getting rid of a thin grey line on each of my Page Builder pages. Here’s an example: IceSpy You can see the line directly above the heading ‘Wireless Temperature Monitoring’. I’ve already tried disabling ‘responsive layout’ in the settings plus various other CSS codes I’ve read about on here. Any help…
How do I fix “The widget kad_icon_flip_box_widget is not available”
By hallbird3280, 9 days ago. Last reply by Andrew Misplon, 7 days ago
The widget kad_icon_flip_box_widget is not available. Please try locate and install the missing plugin. Post on the support forums if you need help. I have the latest downloaded plugin and that still is not fixing my issue.
403 error on Add a New Page/post
By shabbirp, 10 days ago. Last reply by Andrew Misplon, 8 days ago
Hi, I have used the site origin page builder plugin earlier, this is the first time I am facing this issue. All post types that have been activated to show the page builder show a 403 error for add new page/post or edit the page. I deactivated the plugins to see if it is a…
pagebuilder is gone
By stemmomma, 10 days ago. Last reply by Andrew Misplon, 8 days ago
similar to another thread in the forum, pagebuilder has disappeared. activated/deactivated widgets not helping. no signs of javascript errors. how do i get this back? thanks
Consultant Theme – Go live and icons disappear?
By myb777, 10 days ago. Last reply by Andrew Misplon, 8 days ago
Hi, I’ve just gone live with my site based on the Consultant site pack (which I think is based on the North theme). I’ve noticed something strange… The icons have disappeared when I’ve redirected the domain. So when I was developing the website it was on http://46.32.240.47/caymanblueconsulting.com/ When I went live I re-pointed the domain…
SiteOrigin Slider not centered and not animating
By Tianhao, 10 days ago. Last reply by Andrew Misplon, 8 days ago
My SiteOrigin widget slider isn’t centering itself no matter what I’ve tried, and there is a delay with clicking on the next image, and there is no transition or animation, even though I’ve chosen the transition speed, I’ve tried messing around with all the settings but cannot find a way round this. I am not…