Contact Form Email Missing Fields

Open 2 replies technicalthemetheme-corp
3 days ago · Last reply by Roland Wright 3 days ago

Hi

I have noticed that the contact form email after submission does not include all the form fields, such as Name and Company Name. I have looked and can not find any settings to adjust. Is there a way to get them included in the information that is sent?
Many thanks
Roland

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Replies

2
  1. Andrew Misplon Staff 3 days, 52 minutes ago

    Hi Roland

    The Name field is printed in the confirmation email with the email as follows:

    From: Your name

    Company Name should print but should ideally be setup as a Text field. Name could also be switched to a Text field if you’d like to pull it out of the From line and have it print separately. Hope that helps.

  2. Roland Wright 3 days, 43 minutes ago

    Thank you, I have altered the company name to Text from Name and that has fixed it

    Many thanks
    Roland

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