Post carousel suddenly not showing images

By curio, 2 days ago. Last reply by Andrew Misplon, 14 hours ago
Hey there, The post carousels on one of my client’s site are suddenly not showing any images. Every post has a featured image, and these carousels had worked perfectly for over a year. Other info that may help troubleshoot: • The widget’s preview shows images even though the widget itself does not. • It was…

unknown error

By Nade Jovanovska, 15 hours ago
hello when i open a widget this text is showing up “Unknown error. Failed to load the form. Please check your internet connection, contact your web site administrator, or try again later.” and everything is ok with my network connection. i cant change anything. Thank you

Google Maps Widget, random locations

By Jessica Kelkun, 1 day ago. Last reply by Andrew Misplon, 16 hours ago
Hi, I can’t seem to get the plugin to locate the chosen location properly. The map randomly centers on New York, Cape Town, when I’m actually entering “Chelles, 77500 Chelles / Gare de Chelles, 77500 France / Paris, France / France”. In fact, I can type in anything, it shows a random location (wether Cape…

Google Maps Not Working

By danieljones, 1 day ago
Hi, Google Maps was working on my website, but I’ve just finished running updates to the WP Version and Plugins, but now it’s not displaying. I have: – regenerated an API from Google’s Cloud Platform and – replaced the API Key in the SiteOrigin Widgets Settings > Google Maps > Settings The page where the…

Parallax doesn;t work on mobile

By amitabh, 5 days ago. Last reply by Andrew Misplon, 2 days ago
Hi, I created my website using Siteorigin plugin, it looks great on a PC screen: I inserted a parallax image on every page, on some pages i inserted 2. but when I open it on my phone the parallax effect doesn’t work. Can someone please help me fixing the problem? My website is Thank…

Drop-down menu is hiding behind the Hero Widget

By digipactmedia, 4 days ago. Last reply by Andrew Misplon, 3 days ago
Hi Here is my website I am using Siteorigin Widget Bundle in this website. I am facing problem due to Hero widget in my website in all the pages remaining homepage. The problem is that the dropdown menu is hiding behind the widget. I have tried to increase menu z-index more then the widget,…

Multisite error given by Query Monitor

By SeanKing, 11 days ago. Last reply by Andrew Misplon, 8 days ago
I use ClassicPress Multisite and I noticed that I get this error on a post/page editing page according to Query Monitor under PHP Errors: Warning Message: array_unique() expects parameter 1 to be array, null given Count: 2 Location: On subsite 1: 1. do_action(‘admin_print_scripts-post.php’) wp-admin/admin-header.php:118 2. SiteOrigin_Panels_Admin->enqueue_admin_scripts() wp-includes/class-wp-hook.php:286 3. SiteOrigin_Widget->form() wp-content/plugins/siteorigin-panels/inc/admin.php:500 4. SiteOrigin_Widget_Field_Base->render() wp-content/plugins/so-widgets-bundle/base/siteorigin-widget.class.php:486 5. SiteOrigin_Widget_Field_Section->render_field()…

Logos don’t center anymore

By Salonkivene, 10 days ago. Last reply by Andrew Misplon, 9 days ago
Hello, Today I uploaded my the SiteOrigin Widgets and of my page ( and suddenly my footer logo section’s logos won’t center anymore. I’m a total noob with this and I don’t have any support from the company who built my page. I suppose it’s the Image Grid widget which is acting up? What can…

Center title on Circle Widget

By jdl3, 13 days ago. Last reply by Andrew Misplon, 10 days ago
I am wondering how to center the Title on my Circle Icon Widget. I came across this thread and it worked beautifully when centering the text under the title. I am new to this so all the help thanks! I figure its probably an easy fix as centering the text worked rather simply.

Button widget missing

By itsMelanie88, 14 days ago. Last reply by Andrew Misplon, 13 days ago
I’ve enabled the Button widget (plugins –> so widget) but I can’t select the widget in my page builder. I’ve tried disabling all widgets and enabling just the button widget but to no effect. All the other widgets are visible in the page builder. Any thoughts? Kind regards, Melanie