Support Threads: plugin

Tutor LMS conflict

By SJ, 6 days ago. Last reply by Alex S, 8 hours ago
Hello, thank you very much for your excellent PageBuilder, I really enjoy using it. Unfortunately, I discovered today that courses cannot be duplicated correctly in the popular “tutor lms” plugin if your plugin is activated at the same time. It would be great if you could fix this troubleshoot. I would be very grateful for…

Woocommerce Conflict

By Burstner Club, 8 days ago. Last reply by Andrew Misplon, 6 days ago
I’m testing Woocommerce on my site (Panoramic Premium theme) but when it is installed and activated I am unable to edit my site origin Hero widget. I’ve confirmed that it is Woocommerce that’s causing the problem by deactivating etc. but can’t find a solution. Is there a setting I am missing? many thanks.

Corp Image quality issue

By enf, 13 days ago. Last reply by Andrew Misplon, 11 days ago
hello all of a sudden i find the problem with galley image quality. AQUARS III As you see here the galleru is blur.. The WP and theme and all the plugins are up to date. Could you please advise what could cause the issue? thank you best regards

Restrict some widgets to certain post type

By corcules, 14 days ago. Last reply by Alex S, 12 days ago
Hello, I usually make widgets and i’m working a lot with custom post types. Today, i’m trying to make a widget available to the user according to the type of the current edited post. Basically, i would like to have widget “A” available when editing a page but not when editing a post. And conversly…

Black Spaces On Side of Images/Sections

By Sarafis Adyton, 17 days ago. Last reply by Andrew Misplon, 16 days ago
I am using Moesia theme from aThemes (www.mccinternalmedicine.org) and when I change anything to the homepage the header image and social section have annoying, obtrusive black spaces added to the sides. Does anyone know why? AThemes support indicated this was an intentional look by SiteOrigin.

SiteOrigin Widgets broken

By Simon Connell, 19 days ago. Last reply by Alex S, 18 days ago
I have the Cerauno template with SOW. The widgets are not showing at the moment .. they functioned fine far years, and in other sites with same latest updates, also fine even now – its just a problem with one site. When trying to edit the Widgets in the side bar under “Appearance” menu ……

“Edit Live” button does not appear

By argi -, 20 days ago. Last reply by Andrew Misplon, 19 days ago
Hello, My web is built with Siteorigin, but suddenly I can no longer edit the homepage with Siteorigin. Now the “Edit Live” button does not appear. This does not happen on other pages on the website. I only see the “classic edit” and code like this: CAN YOU HELP ME? thank you!

Problem with WP 6.4+

By ostryweb, 19 days ago. Last reply by Andrew Misplon, 19 days ago
Hi, with 6.4 and 6.4.1 we are having problems with SOME content, some posts and pages with Page Builder content are not marked as a “SiteOrigin Page Builder” type and when opened, they load PB interface, I can open widgets and change content, but this will not get saved even though WP says it was…

Custom widget

By Сергей Хомутов, 21 days ago. Last reply by Andrew Misplon, 20 days ago
Greetings. I need help. I created a widget using this instruction – https://siteorigin.com/docs/widgets-bundle/getting-started/creating-a-widget/. But after all the actions, no widget appears. I did the following 1. I went to the plugins folder and created a folder there called extend-widgets-bundle 2. In this folder I created a file extend-widgets-bundle.php and placed the following code in the…