Missing Widget
By MichelleL, 8 months ago. Last reply by Andrew Misplon, 8 months ago
Hello, I downloaded a new theme and now my widgets are missing. I went to inactive widget and still can’t find them. Can you help?
Support Threads: question
SiteoriginWidgetBundle causing: “There has been a critical error on this website”
By Gelara Ghieratmand, 8 months ago. Last reply by Andrew Misplon, 8 months ago
Hi, I have a website where suddenly I got the error: “There has been a critical error on this website”. I deactivated all my plugins to see which plugin is causing the problem. I found out it was the Siteorigin Widget Bundle causing this. I thought I needed to have an alternative plugin, which I…
Subject on contact form – Web builder
By Peter Farkaš, 9 months ago. Last reply by Andrew Misplon, 9 months ago
Hello, may I ask is it possible to add the Name that a user adds to the contact form to be displayed in the subject of the email when I receive it? Just so that the subjects of the emails are not the same every time in such instances when filling out the Subject by…
Sorry but what is going on with your last updated
By Caledonian Way, 9 months ago. Last reply by Andrew Misplon, 9 months ago
I just updated this morning your actualization of your widget and it’s a complete mess. First, some pages were sent to the bin folder and then the menu didn’t work. Second, some photos change the format to round. Third, some pages take away page attributes and in some pages the page attributes are incompleted… I…
Google Mobile Usability Issues
By ChrisDD, 9 months ago. Last reply by Andrew Misplon, 9 months ago
I do not know how to make my website mobile friendly. Is there a tutorial on this? Google emailed me in regards to this as well. Content wider than screen, clickable elements too close together, text too small to read. Thank you for your help, I appreciate it. hyrnrg.com/shop
Disable ‘add block’ button for new posts on Gutenberg
By Carlos Perez, 9 months ago. Last reply by Andrew Misplon, 9 months ago
Hi there, I wish to know if there’s some way to disable the ‘add layout block’ button that appears when creating a new post. I mean this one: https://postimg.cc/jLKFXZ6v I’m having problems clicking it by error and I normally don’t use it. Thanks for your help.
Featured Images loading incorrectly – Site Origin Grid Widget
By Pongor, 9 months ago. Last reply by Andrew Misplon, 9 months ago
You can see what I am talking about if you visit my website https://www.megadadblog.com and scroll down to the grid/featured post section. The way the grid is displaying for the most recent two posts does not align with the previous 4 postings and some of the featured images is being cropped out for some reason.…
I keep getting this message on your Contact Form
By jmgranger, 9 months ago. Last reply by Andrew Misplon, 9 months ago
Hi. I keep getting “Error sending email, please try again later.” when I try to test the form I made in SiteOrigin’s Contact Form. Can you please advise as to how to fix this? Here is the test page for this: https://bossermancenter.com/contact/
No search result
By jan.rok, 10 months ago. Last reply by Andrew Misplon, 10 months ago
Hi, I use SiteOrigin Corp Theme, search icon in header menu (standard settings in appearance -> theme settings -> navigation -> Menu search enable) and search widget in footer. I have multilanguage website (with Polylang plugin) too, primary language is Czech, secondary English. With primary language search works ok. I have problem with search in…
Page doesn’t open in Page Builder mode
By Theo Koopman, 10 months ago. Last reply by Andrew Misplon, 10 months ago
Hi, I’ve been working with Page Builder for a while, and like it a lot. However, now I have one of the pages of my website that doesn’t open in Page Builder mode anymore, and instead of giving me the adjustable blocks, just gives me one window with a big pile of code. Can anyone…
connect Tripetto forms to a button
By Mario Bellore, 10 months ago. Last reply by Andrew Misplon, 10 months ago
Hi, I’m trying to connect a tripetto form in a button/call to action in home page. How can I do that? Form name is displayed like this [tripetto id=’1′]
username from login in contact form
By S Rades, 10 months ago. Last reply by Alex S, 10 months ago
We use WordPress for an internal intranet with login for each user. Is it possible to show and post the username in the contact form. If possible, this field should be readonly
Configure default Widget when we switch from Wysiwyg to SiteOrigin
By xella, 10 months ago. Last reply by Alex S, 10 months ago
Hello, I would like to know if it’s possible to choose a custom widget to be used when we switch from WYSIWYG editor view to the page builder editor on an admin page. For exemple, I have an old page constructed with the default classic wordpress editor. When I click to the button “Page Builder”,…
local custom fonts / Unwind Theme
By Roland Wegmann, 10 months ago. Last reply by Andrew Misplon, 10 months ago
Hello I’m new to wordpress and siteorigin. Nevertheless I bought and installed the premium stuff from siteorigin. I also installed and and try to use the Unwind theme. I know siteorigin offers an addon for using Google web fonts; but I would really prefer to store my fonts local (because I run my site in…
What has happened to the Huge It Slider?
By ChecMark, 10 months ago. Last reply by Andrew Misplon, 10 months ago
Years ago I purchased a license and have created numerous sliders, but today I had an issue with not being able to insert a slider in The Events Calendar. I went to the Huge IT Slider website to post the question but almost everything on their site doesn’t work. I couldn’t login. I got a…