Support Threads: question

Background image added to row not showing

By Cailley, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hi there, I wonder if you can help me with something that is puzzling me. I am using SiteOrigin Page Builder, which has worked well so far. I’ve added a background image to a row on my page, which normally works without a problem. However this background image does not appear when I look at…

Cant move over to edit CSS of a page

By Tracy Li, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hi, I’ve recently installed SiteOrigin CSS on WordPress and even if I go to the CSS editor and click preview and expand page, when i try to click “navigate to : __________________”, its not changing my code, or even moving me to that page. When I try to move that page to the top URL…

Problems with 000webhost

By Biblioteca INSL2, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hello. Good Morning! I am starting in WordPress and my site is hosted in 000WebHost. I am trying to modify the School ZoneVersion: 1.1.0 of Rara Theme. The host allowed me to install the plugins without problems but when editing, it only allows me to do it from the code but not visually. I tried…

Live editor not working

By niepce, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hello, My WP is up to date 5.7.2. I am using the MONO theme. The editor no longer works despite the deactivation of all plugins. Thank you for your help

Help with Responsive Layout on Mobile

By dadgumLee, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Dear SiteOrgin team, I’m probably about to ask an incredibly rookie question, so please forgive me if so. I promise I’ve looked over the forums and tried to find the answer for myself. I’ve been using the Vantage theme for years on another website, to great effect and I appreciate all the love and care…

Space between last element and footer

By KoaSchecter, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hi there I am getting a space between the last element and the footer which I can’t seem to remove. see – http://movingmadeeasy.live-website.com/about-us I have got in touch with the support for the theme who tell me they see code generated by teh site origin blocks (i’m not sure thats true). I have removed any…

Yoast Seo 16.5 Compatibility Issue

By saleenajhon, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hello Everyone, while updating SiteOrigin and Yoast SEO, the plugins compatibility is creating some kind of problem. We have YoastSEO latest version Premium account. When trying to export/import a layout the system breaks down. Images for export with/without Yoast https://ibb.co/fvxxrvV (with Yoast, the filename is the timestamp plus JSON is empty) https://ibb.co/ZSxzDWM (without Yoast, it…

Page speed

By ehpoulsen, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hey! How’s the page speed (out of the box), compared to e.g. Elementor or Oxygen? I’m working on an affiliate website and I need the speed for performance and SEO reasons. I look forward to hearing from you. Best Emma

Can I merge two accordions?

By Myra, 3 months ago. Last reply by Andrew Misplon, 3 months ago
My website has 2 separate accordion widgets side by side in 2 different columns to show lists of students from each year but on mobile devices the years are messed up (for example I put the odd years in column 1 and even years in column 2, but on a mobile device, the even years…