Missing photos

By JPMcLean, 1 month ago. Last reply by Andrew Misplon, 1 month ago
I’m using the Beautiful Pro theme on the Genesis framework. A few days ago, some of my sidebar pictures stopped displaying. These pictures link to various social and purchase sites. I’m using the Classic editor. I’m using the Page Builder by SiteOrigin plugin and the SiteOrigin Widgets Bundle plugin. I’ve tried deactivating/clearing the cache/reactivating the…

Menu Description in Vantage Free Theme

By Nathan Kauffman, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hi, and thanks for all the great work the SiteOrigin team does. I need to include the menu description on the main menu of our site to show a second language and have tried following the previous (very old) instructions found here: https://siteorigin.com/thread/enable-menu-description/ I’ve done the following but am not getting the description to appear:…

Revolution slider not working

By marcblaustein, 1 month ago. Last reply by Andrew Misplon, 1 month ago
hi there. i have the rev slider plugin active. i add a widget to siteorigin builder, and i select my slider name from the dropdown, yet nothing appears on my page. please help! i’ve also tried using a siteorigin editor widget and pasted the shortcode into the text area, but still no luck. i don’t…

North Theme – Logo blurry

By HutchLR, 1 month ago. Last reply by Andrew Misplon, 1 month ago
I know this have been asked before, but I can’t seem to find for the North theme. I have tried uploading the logo at various different sizes, but it always looks blurry. Where do I need to look in North CSS to set a size for the masthead logo. If i increase the size of…

Google search console – Style sheet and script errors

By André Calado, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hi everybody, When I changed the site from http to https, the Google Search Console started telling me that the URL is available to Google, but there is problem…”. 32 of 50 page resource on my site are with style sheet, robots.txt or Script errors. I’m looking for solutions in tutorials and videos, but i…

portofolio issue with pagebuilder

By mohammad ali, 1 month ago. Last reply by Andrew Misplon, 1 month ago
problem: cannot update the portfolio items, when accessing the edit page for example once the edit finished and clicking on the update button it leads to 404 error (other pages can be edited without issue) I tried to : – update everything (plugins / theme / php version) – edit .htaccess – regenerate permalinks When…

heading not responsive

By ask, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hello, I am using Siteorigin North theme. Heading 1 is not responsive. On Andriod phone the line “FOCUSED ON YOUR SUCCESS” is not resizing (the letter D in focused is in a different line). Also there is too much left and right margin the mobile mode. Site: http://blgrafika.com/newblg/ Will appreiciate your help. Thank you Regards…

Vantage full-width broken?

By David Leigh, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hi, I’ve just noticed that two of my sites on the Vantage theme (Free 1.11) that WERE full-width are now narrow. The only thing that I think I’ve done recently is to change from PHP 5.6 to PHP 7.2. Would that have any connection to this? Here are the sites: https://surleslinteaux.leighweb.com/ https://david.leighweb.com/ Strangely, another site,…

Social Icons

By C.F, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hi, I have social icons added to a widget in my menu (astra theme) which look and work totally fine but for some reason when viewing on mobile the icon fills the square and it could do with some padding around it. If I increase the padding in the settings then it doesn’t look right…

SiteOrigin video background not responsive

By Petelero, 1 month ago. Last reply by Andrew Misplon, 1 month ago
I have a video background playing back on my frontpage. I placed the video background by creating a single column full-width row and enabling the Video Background option under the row settings. (I had the SiteOrigin Video Background plugin installed hence the ability.) Note: I DID NOT USE SiteOrigin HERO FOR THIS. THERE ARE NO…