Home>Support>Technical

Code being stripped

By Glen, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I have a simple text-box popup on my page, and it calls on a php function script which resides in the header. I am adding code (in text view) to create this very simple popup. It is triggered on the front end via a link click. (I cannot find a plugin that isn’t all about…

SiteOrigin – Anything Carousel and Accessibility

By Vince leung, 1 year ago. Last reply by Alex S, 1 year ago
Our company is being audited by the AODA (Ontario’s Accessibility) and needs to conform to WCAG AA. We have a carousel slider right now with 6 slides and our scanner is detecting “ARIA hidden element must not be focusable or contain focosable elements. Some details: Line: Resolution: Focusable content should have tabindex=”-1″ or be removed…

Social media icons not showing in header?

By rick7, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I have the problem of social media icons not showing in header — which I notice has been experienced by several other people in this forum. The staging site is at https://staging2.focotrashmob.org/. This is hosted by Siteground. I am using a logo sized 400×115 pixels, non-restrained in the header, if that matters. Any help appreciated……

WordPress Update Incompatibility

By MaxK, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi folks, I’m currently trying to fix a client’s contact forms from sending everything to spam, and the solution seems to be installing WP Mail SMTP plugin. Unfortunately their site and plugins are all completely out of date, uncluding Site Origin Page Builder and Widgets Bundle, and WP Mail SMTP is not compatible with my…

How to place Google Maps Api key inot SiteOrigin Google Maps Widget

By CautiousEditor, 1 year ago. Last reply by Andrew Misplon, 1 year ago
HI SiteOrigin, our website uses SiteOrigin Widgets Bundle tool: Site Origin Google Maps This week, after latest updates, our embedded Google Map throws error: “This Page can’t load Google Maps correctly. Do you own this website? I researched and followed all the guidance I could find here on the forum, and also on stack overflow,…

How to fix box in mobile view – or hide

By hollyburtoncoaching, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I have a Row with 3 widgets The Row has a background image with a colour wash over the top Background Image display = Tiled image Background Image Style = Full Column 1 style has background colour #fffff Padding 5,10,5,10 % Vertical Alignment Center Editor Design Background Colour #c1ebff Padding 30, 30, 30, 30 px…

Hero Image Covers Main Menu

By SMZM Rika, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello, This is my site: https://swiftracingjapan.com/bont/safety/ And Hero is covering the primary menu. I’ve looked into the past thread and tried with: #header { z-index: 100; } or .site-header { z-index: 101; } Neither of them works… Is there any other way to fix this? Thank you for your help! Rika

“empty needle” message because of updated Site Origin widgets bundle plug-in

By The Composite Eye TCE Official, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello, We just updated our Site Origin widgets bundle plug-in to the latest version and began getting an “empty needle” message whenever editing an existing post or creating a new post on WordPress. Please see this link for a screenshot of the message we got. This message shows up and then the usual editor page…

I cannot edit any page google-analyticator error

By jmmikrut, 1 year ago. Last reply by Andrew Misplon, 1 year ago
This is teh error i am getting. Error Details ============= An error of type E_ERROR was caused in line 288 of the file /home/customer/www/photometrics.net/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php. Error message: Uncaught Google_AuthException: Error refreshing the OAuth2 token, message: ‘{ “error”: “invalid_grant”, “error_description”: “Bad Request” }’ in /home/customer/www/photometrics.net/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php:288 Stack trace: #0 /home/customer/www/photometrics.net/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php(247): Google_OAuth2->refreshTokenRequest(Array) #1 /home/customer/www/photometrics.net/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php(225): Google_OAuth2->refreshToken(‘1/ZriP7b_x9ipOg…’) #2 /home/customer/www/photometrics.net/public_html/wp-content/plugins/google-analyticator/google-api-php-client/src/service/Google_ServiceResource.php(167): Google_OAuth2->sign(Object(Google_HttpRequest)) #3…

Table of Image – display on mobile

By hollyburtoncoaching, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I have a similar issue to this older thread from 2020 https://siteorigin.com/thread/displaying-a-table-of-images-on-mobile/ and wondering if there is an updated solution? I have 5 rows each with 6 columns using SiteOrigin Image widget to display business logos. How do I get this to collapse the display on mobile so it’s not one column of 30 images…

On page anchor text using button widget

By hollyburtoncoaching, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I’m trying to create on page (directing further down the same page) anchors using a button widget “Learn More” which then takes users to boxes with options to services to select. I can’t figure out how to put the correct href ID into the button to have it direct to the section ID on page…

Post Carousel text overlay?

By Mildred Locke, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi there, I’m trying to implement a post carousel to our website’s homepage but by default it shows the post title in H3 underneath the image where it’s difficult to see. Is there a CSS code I can use to make the title appear over the image/hover to make it more prominent please? Many thanks,…

I can’t update any page created with Siteorigin Builder

By Kristy Cuervo, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I Installed yesterday Siteorigin theme and plugins: SiteOrigin Corp Page Builder by SiteOrigin SiteOrigin CSS SiteOrigin Widgets Bundle I’re just begining with my first page since yesterday and everything were fine; but today when I tried to continue, saving the new version of my first page, pressing the Update button, WordPress bring up this page…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More