By barn af borderliner, 3 years ago. Last reply by Andrew Misplon, 3 years ago
SiteOrigin Premium – We tried to deactivate the plugin as suggested in all threds when this error occurs. Didnt work, downloaded a few times, installed but as soon we click activate, the fatal error comes up?! We have spend the 29USD on this, please get this corrected ASAP! the site only works, when we deactivate…
By Amit Pradhan, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I had purchased vantage premium. We were conducting some testing and therefore Vantage theme was inactive for some time. Now if I using this theme, upgrade to premium is not working it is taking me to new purchase. Even download is not working. Request to please provide a link in either download or send a…
By Ms-doze, 3 years ago. Last reply by Andrew Misplon, 3 years ago
When i put over ~10 markers on the Google map widget, this results in an error in console “OVER_QUERY_LIMIT” And widget displays only ~10 markers. How i can fix that?
By julian, 3 years ago. Last reply by Alex S, 3 years ago
We are using SO on several sites without issue. As of today we started having an issue on one page. Page is made up of an SO Row with two SO Editor widgets. In the first we have a simple text In the second we have a short code. When we try and update either…
By Andy Nguyen, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello. I have a family restaurant website, and the entire site broke from the latest update. When trying to access the wp-admin, I get some critical error message. I had to contact my hosting provider for support, and they found that the plugin is the issue. Here’s what I was provided in the logs: thrown…
By salex248, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, This morning I updated both the SiteOrigin Page Builder plugin and Widget Bundle plugin and lost all content on the pages where I SiteOrigin is used. I had to restore from yesterday’s backup. I have the latest version of WordPress. Is anyone else having the same issue?
By charles54, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I wanted to check out Page Builder and installed it along with the widgets package. I believe I have all of the settings done correctly and when opening a *new* post all appears to be well. Attempting to edit an *old* post or draft, I do not have the option to use Page Builder. I…
By Julianseven7, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi SiteOrigin :) I am attempting to set up WordPress on InstantWP on my local machine, do you know if anyone has had any success with this? Kindest regards Julian
By Sarah Taggart, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi When you go on to live editor or just edit the page, if you click on a previous made button it takes you off the website to a blank white page with time and date and a link. In order to go back to the website you have to close the tab and you…
By Margaret, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I have Advanced Editor Tools (previously TinyMCE Advanced) and the Siteorigin widget bundle. I have recently experienced a lot of difficulties editting my tables such as: I cannot remove borders even when I change the color to white, or the border to “0”, my fonts within a table change, the table overlaps the text below.…
By Kim Fenley, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi When I update from version of Vantage 1.6.6 to the latest free version 1.18.0. for WordPress it removes my level 2 Ads on all pages. What’s the fix. Kim
By AREA WEBSERVANT, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Saw this thread https://siteorigin.com/thread/fatal-error-e_error-but-site-seems-to-be-working-ok/ It looks really close to my info, Wondering if there is any new info / remediation info other than Deactivate – Delete & Re-install Site Origin item.
By hafisk, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, I’m facing trouble trying to fix how Hero Slider image (object) is displayed on mobile devices. It is displaying correctly on laptops and other big screens. Screenshot: https://ibb.co/Hg7TTvL How can I make it full width or as the background for the slider on mobile devices? Website URL: https://hafis.net/ Thanks
By anrehman, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, We’re using ThemeTrust theme – Trade and we’re find that full width images/background color headers glitch when the page loads. Is someone able to advise what we’re doing wrong? Examples below: About Us Our History Touchstones and Cornerstones
By Cor, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Since the update of wordpress to 5.8 I’m experiencing a problem… In this case WordPress has found a problem with one of your plugins: Page Builder by SiteOrigin. The site displays the message “A critical error has occurred on this site” when opened. Plugin Page Building by SiteOriging could not be loaded correctly and has…
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