Home>Support

SiteOrigin Site Packs cannot be installed

By Fabio Marino, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I have been using SiteOrigin Site Packs for a long time. Now I notice a strange problem. SiteOrigin Site Packs cannot be installed. I have tried with various themes and on different servers. WP does not allow installation. Does it depend on the latest versions of wordpress? Does it depend on PHP? Can you help…

Can’t arrange menu order

By BM, 10 years ago. Last reply by WordPress, 3 years ago
Dear Staff, After I activated the child them you guys kindly created for me to solve the search icon and scroll to top icon issue, I can’t change menu order. I switched back to my old child theme, then menu starts to function normally (“search icon” and “scroll to top icon” don’t work in my…

Site Origin Conflict with Classic Editor

By GHugh, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, When both Page Builder by SiteOrigin and the Classic Editor by WordPress Contributors are enabled on our site, we cannot edit posts or create content for new posts. We cannot add media to new posts. If we disable Page Builder by SiteOrigin and leave the Classic Editor activated, we can edit posts. However our…

Video Widget Rejects Youtube URLs

By Courtney Stout, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I have always pasted a youtube url into the video widget on page builder, but for some reason it is now giving me the message “Sorry, we can’t load the video at the supplied URL. Please check that the URL is for a supported video file (.mp4, .m4v, .webm, .ogv, .flv) or stream (e.g. YouTube…

Site Origin Slider has disappeared.

By josephgmedia, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I installed the Site Origin Slider when SA Sliders was not working properly – all of maybe 20-30 minutes ago. When I published the site, the site origin slider completely disappeared from the page. Even when I have gone to preview it, nothing appears. I have tried a baseline test to check for plugin conflicts…

Origami post loop needs breadcrumbs

By carrie peters, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi all.. I am using Origami and on the blog page I have it displaying 2 posts via the post loop.php. It does show the two articles, but there is no way to go see the rest of the articles. Anything I can do here? Thanks! carrie

Testimonials

By fb-146, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi there, Looking for some much needed help on my Testimonial Page. I had all my testimonials on that page (in my top menu bar) but they are gone, however, they are on my Dashboard on a thing called “Testimonials” How do I get them back on my Menu bar page? PLEASE and THANK YOU…

How to bulkily edit column width?

By goodgood, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, the plugin seems cool but I have a question. If I made hundreds of pages using SiteOrigin, on each page there was a row with two columns, 50%-50%. Maybe one day I need to make all of them into 40%-60%, is there any way I could edit them bulkily, better in css? I checked…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More