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Design changes to one widget are affecting another

Hi,

I am having an issue on this page: https://discoverbrookline.com/places-of-interest/

I am making each widget a varied background color, or border, or border radius, etc. I am finding that when I make or edit one widget, some of the customizations are disappearing from another.

For example, I just added the round blue circular box on the bottom right of the page. When I did that, the box titled “Brookline Farmers Market” on the top of the middle row lost its yellow background color and rounded edges, though the settings are still there as I set them. This is the second time this type of thing has happened.

I assume there is some sort of conflicting css going on, but I don’t know how to start going about diagnosing this. Can you help?

Thank you.

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  1. 5 months, 12 days ago Andrew Misplon Hi, I Work Here

    Hi, thanks for reaching out.

    Please, try clearing and temporarily deactivating LiteSpeed Cache and then see if the issue persists.

  2. 5 months, 10 days ago kmcmahon

    Thank you for your response. I purged the cache and deactivated the
    Lightspeed plugin and the issue persists.

  3. 5 months, 10 days ago Andrew Misplon Hi, I Work Here

    Thanks for trying. Please, try extending the plugin conflict test. Temporarily deactivate all plugins except for Page Builder and the SiteOrigin Widgets Bundle. Does the issue persist?

  4. 5 months, 7 days ago kmcmahon

    Hi, I did as you said and deactivated all plugins except SiteOrigin Widgets Bundle and Page Builder, and checked the page in Incognito Mode and the issue persists.

  5. 5 months, 7 days ago Andrew Misplon Hi, I Work Here

    Thanks for the update. Please, try extending the test:

    – Temporarily switch to a default theme like Twenty Nineteen.
    – Temporarily deactivate all plugins except for the Widgets Bundle and Page Builder.
    – Try recreating the steps that previously caused the issue. Does the issue re-occur in the same manner?

  6. 5 months, 6 days ago kmcmahon

    Hi, I did the 3 steps you described above and I could not recreate the error, though some of the boxes are still not displaying as they are set in SiteOrigin. Please advise as to next steps.

  7. 5 months, 6 days ago Andrew Misplon Hi, I Work Here

    Thanks for the update. If you’ve found a working baseline with only the Widgets Bundle and Page Builder activated; that’s good news. Next:

    – Reactivate your theme. Try to replicate the issue.
    – Reactivate your plugins one by one. Try to replicate the issue.

    If you have a lot of plugins and assuming you get to my second point above; you can reactivate several plugins at a time. That way you can make progress by still work out which plugin is causing the issue.

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