By SallySneed, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I have not touched my website in months, but for some reason the Page builder plugin is not working. When I attempt to edit the page, it shows up as the Classic Editor only. I have tried deactivating Page Builder, deleting the plugin and reinstalling it. This did not fix it. I have also tried…
By patbell101, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I cannot reproduce this problem but it has been reported by three clients so far. The contact page says the email has been sent but there is no corresponding entry listed in WP Mail Logging. I had the client test and log time and date over several hours. On two (of twenty) occasions the test…
By JanaM, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I have a problem with Unwind Theme after update: Recovery mode is triggered, in WP Dashboard I see Error: This theme failed to load properly and was paused within the admin backend. And on the website: I’ve seen another user reporting a critical error (link)
By grzegorz komorowski, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi. I’m using Siteorigin page builder on my website. I just noticed that padding from desktop devices is used on mobile. Inspected with DevTools, you can see that the mobile style is applied but there is only empty padding with !important: “@media (max-width: 780px) #pg-13-0> .panel-row-style { padding: !important; }” I checked with staging and…
By Claudia Schreiber, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi Andrew, I have the same problem as Prachi Patel. On my website, all plugins are deactivated due to an error and removed: No plugins available. The complete plugin-folder is deleted. Help please!
By craig-lambo, 1 year ago. Last reply by Alex S, 1 year ago
We have installed the Siteorigin page builder plugin on our clients website which uses the ACF Custom fields plugin, is there a way to add the custom field using the Site builder? Is there any way of also adding our custom HTML code and removing the default HTML added from the page builder?
By Prachi Patel, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello Team, I am using Site-origin Widget bundle. My WordPress site is on IIS server. WordPress is on latest version and php version is 7.4. Problem is whenever I try to update the plugin it gives me the error “The plugin so-widgets-bundle/so-widgets-bundle.php has been deactivated due to an error: Plugin file does not exist.” So…
By George Plumley, 1 year ago. Last reply by Alex S, 1 year ago
The page on which I get this error is a Formidable Forms View, which has its own details “page”. What that means in FF is that you can view all the entries for a form (what FF calls the Listings Page), and when you click on one of them, you see the full entry (Details…
By Tanja Kropf, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I have a website with a directory plugin. It requires entering a street address, but not all my listings have an actual address. I want to show only city and state and hide street address and zip code. Is this possible? I inspected the element and it looks like it’s all one element: 3825 North…
By Jasmine Izhar, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hey Team, I’m looking to add a source/reference link to our FAQ page which is build on SiteOrigins. We currently do not want to add any more apps to this site as we will be redesigning it and giving it a full make over later in the year. Can you please let me know what…
By Przemyslaw Gamdzyk, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I have written a widget for the SiteOrigin Widget. I would like to change the text that appears on the widget tile. How do I do this? I mean this text, I want it to depend on what the user selects in the widget
By t g, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Search facility isn’t searching within third party plugin ‘Simple File List Pro’ which forms the majority of the content on the site so unless anyone has a good solution as to how I could get it to search – I am wanting to remove the search facility. (I note the search facility isn’t visible in…
By Yoh, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi I use accordion a lot on my website, pretty much on every pages, and it works well but on one page on which I used it for a FAQ. I have been unable to edit this page. Each time I try, I get the following error message: – ” Updating failed. The response is…
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