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SIteOrigin CSS, problem by editing

Open 6 replies pluginplugin-siteorigin-cssquestion
Started · Latest reply by Ernesto Serpagli

Hallo Andrew,

if I navigate with the cursor (without clicking) on the page I am editing, the screen will be gradually saturated from the colored highlighting of the selector boxes. In a very short time, you can no longer make out any details on the page and it is not possible to select any selector anymore.

I made a short video to show the problem at: https://we.tl/t-BL3eAUfgaK
The link expires at 2024/01/24

Thanks a lot in advance for your tips!

BR
Ernesto

Installation
Windows7 PRO, Windows11
WordPress 6.4.2
SiteOrigin CSS: 1.5.9
Used browsers: FireFox, Chrome

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Replies

6
  1. Andrew Misplon Staff

    Hi Ernesto

    Unfortunately, this is a new one for me.

    It sounds like you’ve already tested the issue across two computers.
    – Does the issue persist when logged in using a private browsing window? That’ll help rule out browser extensions and browser caching.
    – Are there any console errors present in red text? Here is how you can check.
    – If you get to this item, it’s worth running a quick plugin conflict test. Does the issue persist with only SiteOrigin CSS activated?

  2. Ernesto Serpagli

    Hi Andrew,
    below are my answers:

    – Does the issue persist when logged in using a private browsing window? That’ll help rule out browser extensions and browser caching.
    No, the issue persists
    – Are there any console errors present in red text? Here is how you can check.
    Following the error appeared in the console;
    Uncaught TypeError: i.padding is not a function
    highlight https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
    jQuery 2
    each
    each
    highlight https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
    setHoverEl https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
    initialize https://www.astrolive.ch/wp-content/plugins/so-css/js/inspector.min.js?ver=1.5.9:1
    jQuery 2
    dispatch
    handle
    c https://www.astrolive.ch/cdn-cgi/scripts/7d0fa10a/cloudflare-static/rocket-loader.min.js:1

    – If you get to this item, it’s worth running a quick plugin conflict test. Does the issue persist with only SiteOrigin CSS activated?
    Yes, it seems to have no influences

    Please let me know if you need more informations/tests

    Bye
    Ernesto

  3. Andrew Misplon Staff

    Hi Ernesto

    Thanks for the detailed reply.

    – Is there any change if you temporarily deactivate all WP Rocket functionality?

    – Is there any change if you temporarily switch to a default theme like Twenty Nineteen? That’ll be an extension of the plugin conflict test done earlier.

  4. Ernesto Serpagli

    Hi Andrew,

    below my answers:

    – Is there any change if you temporarily deactivate all WP Rocket functionality?
    No and I can confirm that the problem was already present before I installed plugins to speed up the site (Super Page Cache for CloudFlare, Optimole)

    – Is there any change if you temporarily switch to a default theme like Twenty Nineteen? That’ll be an extension of the plugin conflict test done earlier.
    I tried installing twenty twentyfour-theme but there is no change. Exactly the same thing happens.

    and following a list with all installed and activated plugins:
    – All In One WP Security
    – Astrological calender (self made)
    – Category Posts Widget
    – Classic Editor
    – Classic Widgets
    – Easy Table of Contents
    – Image optimization service by Optimole
    – Page Builder by SiteOrigin
    – Planetary Position
    – Rank Math SEO
    – Recent Posts Widget With Thumbnails
    – SiteOrigin CSS
    – SiteOrigin Widgets Bundle
    – Smart Slider 3
    – SSL Insecure Content Fixer
    – Super Page Cache for Cloudflare
    – Ultimate Form Builder Lite
    – WooCommerce
    – Zodiacal period (self made)

    I look forward to hearing from you

    bye
    Ernesto

  5. Alex S Staff

    Hi Ernesto,

    Thank you for all of the information you’ve posted. Unfortunately, I’m struggling to replicate this issue. Could you create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    Private Snippet

    Navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and Private Snippet for the email address. Ensure you’ve selected Administrator. Please set a password and send it to Private Snippet.

    Once we have resolved this thread, feel free to delete our account.

    Kind regards,
    Alex

  6. Ernesto Serpagli

    Hi Alex,

    ok, done!
    Bye
    Ernesto

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