Home>Support>Technical

Layout Slider Doesn’t Display correctly

By Mariekeg, 10 months ago. Last reply by Andrew Misplon, 10 months ago
The layout slider isn’t displaying properly, seems like on of the inner elements is being set with a height that is too small. If I resize the window it’ll correct itself but will be incorrect when the page is first loaded, usually 50% of the time. This occurs on laptop, phone and tablet. Here is…

Бесконечно продолжается загрузка Визуального редактора

By Stayer1986, 10 months ago. Last reply by Andrew Misplon, 10 months ago
Добрый день! У меня возникла следующая проблема с плагином SiteOrigin PageBuilder. На хостинге установлена CMS WordPress 6.6.1. Установлен плагин Page Builder от SiteOrigin версии 2.29.20. При создании страницы при попытке перейти в Визуальный редактор бесконечно длится загрузка страницы. В результате Визуальный редактор не загружается. Хочу еще уточнить, может ли такое происходить из-за того, что в…

Escaped HTML since 2.29.16

By johnAq, 10 months ago. Last reply by Alex S, 10 months ago
FYI, I’ve also asked this on the WordPress.org support forum on a similar sounding issue… https://wordpress.org/support/topic/these-strings-use-the-esc_html-function-and-are-not-translated-14/ Or, it may potentially/also relate to Technical changes cause issue with page builder since update 2.29.17 for shortcodes To reiterate: I have a problem to do with escaped html showing instead of formatted text in some widgets. After quite…

Compatibility issues with Rank Math

By Jay, 11 months ago. Last reply by Andrew Misplon, 11 months ago
Hi, I’ve been talking with the people over at Rank Math and they said their plugin isn’t working because there was “added some compatibility code that’s stripping most of the contents that should parsed and analyzed for SEO insights.” What should I do to fix this? Thanks!

Vantage Homepage Won’t Update on Mobile

By MICHAEL PENMAN, 11 months ago. Last reply by Andrew Misplon, 11 months ago
All other pages update immediately after edits are made. The problem occurs across all tested mobile devices/platforms. All internal/WP/device caches have been cleared, including host cache (Hostgator). Problem has persisted for weeks. Homepage appears fine on desktop and in WP/Vantage mobile previews. Any ideas on how to further troubleshoot?

Pagebuilder for home page not working?

By rrodini, 11 months ago. Last reply by Alex S, 11 months ago
I am using siteorigin’s Corporate theme and pagebuilder for the home page. WordPress keeps forgetting (I’ve rebuild the page several times) that the home page is a pagebuilder page (it doesn’t display the tab in the editor). It seems to remember something as evidenced by the screenshot below. screenshot Am I doing something wrong? How…

Technical changes cause issue with page builder since update 2.29.17 for shortcodes

By jijonline, 1 year ago. Last reply by Alex S, 1 year ago
The issue is the following: When loading page content on another page via a shortcode the HTML tags are outputted as content instead of paragraphs and images see issue on our test environment (newest version of the page builder is active along with the widget bundle): https://ibb.co/pdqLFWk https://scdiscoveries700.e.wpstage.net/about/ Scroll a little bit down and click…

site origin not working whole website down!

By Klcstudios, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello my whole website is built using your plug in and my whole site is down because it is not working. please can you fix this bug or tell me how I can fix. “”You need to install SiteOrigin Widgets Bundle to use the widget SiteOrigin_Widget_Features_Widget.” all bars say this when trying to fix it…”…

Bad Request when updating product pages

By a7xfanben, 1 year ago. Last reply by Andrew Misplon, 1 year ago
When I try to update a WooCommerce product page, I often get an immediate “Bad Request” error. Via the log feature in the WooCommerce plugin, it seems to be a syntax error on line 767 of my functions.php file. Here is the error log information: 2024-05-27T14:17:32+00:00Critical syntax error, unexpected ‘}’, expecting end of file Additional…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More