All content is gone
By yvonne, 17 days ago. Last reply by Andrew Misplon, 11 days ago
none of the elements developed with the Page Builder by SiteOrigin are being loaded on the front-end of the site
Support Threads: plugin-page-builder
Page Builder in block editor
By jr6000dk, 15 days ago. Last reply by Andrew Misplon, 15 days ago
Hi have a strange problem, when i install a fresh copy of WP and install page builder and widget bundle then i go to a new page i get block editor with a little block with page builder 🤔 should page builder not be fullsize and hide block editor 🤔 if i install other page…
Feature Widget: Link to Icon not working after update
By Andreas, 19 days ago. Last reply by Andrew Misplon, 19 days ago
Hello, after a recent update where this issue was fixed there seems to be a different problem now. When the box “Link feature column to more URL” is checked, the icon and title of the feature are no longer clickable/have no link. This worked before the latest update. Could you please take a look at…
All content is gone
By willian.sisinfo, 1 month ago. Last reply by Andrew Misplon, 26 days ago
Hi, recently my website lost all its content and got replaced by a tag. When show the page history, the content is there. Maybe is the Widgets plugin? Is there any way to restore the content? Home
Post Cloning broken as of V2.33.0
By Scrailin, 30 days ago. Last reply by Andrew Misplon, 30 days ago
Hi, Since updating to V2.33.0, it’s no longer possible to Clone posts. An error stating “”Uncaught TypeError: Cannot read properties of undefined (reading ‘message’)”” is returned in the console. The problem appears to be exclusive to the so_panels_get_layout call – all other AJAX calls seem fine, but this one returns blank. Additionally, Wordfence reported another…
Live Editor No Longer Working After Updating to PHP 8.2.28
By Dstrong, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hello, I’m hoping you can help me figure out what is going wrong with our word press website. I am the office admin for a non-profit and I’ve been using Site Origin and the Vantage theme for the last few years for our website. It’s been wonderful for helping me create and maintain a nice…
Visual Editor tab not working
By Jennie B, 1 month ago. Last reply by Andrew Misplon, 1 month ago
I have been working for 2 weeks now on my site with my hosting company to try to find out why the Visual Editor tab on the Edit Page won’t work. I had SiteOrigin Page Builder as can be seen on nearly every page of my site, but now it appears it does not exist…
2.31.3 Feature “WPML: Improved compatibility by excluding panels_data” cause problem
By xella, 2 months ago. Last reply by xella, 1 month ago
Hello ! I use Polylang on my websites, and Site Origin to handle content page. Recently, I’ve noticed that I have a problem when I create a new translation for a page builded with Site Origin : widgets aren’t loaded in the content admin page. It was working before, so I guessed that something have…
The word Edit is showing at the bottom of my Homepage,
By TY2017-WP, 2 months ago. Last reply by Andrew Misplon, 2 months ago
The word EDIT is showing at the bottom of my Homepage after my last row/widget. It appeared when a comments box appeared. I have managed to remove the comment box but it has left the word EDIT and a space before the end of the page. I can’t find any threads that talk about this.…
How To Remove Home title from Page
By TY2017-WP, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Whilst editing my homepage using Site Origins Builder the Homepage title ( HOME) has now appeared underneath my smart slider and a comments box has appeared at the bottom of the page. I don’t know why this has happened as I was editing a video widget on the page. I cannot get them to go,
Raws and widgets color selector issue
By Olivier Lemoigne, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Hi everyone I have a problem with the background color sélector into the rows and vidgets parameters. There is no field displayed to select a ‘#hex-color’!? Just a color wheel, which isn’t precise. Something to do? Thanks
Unable to edit 2 main site pages out of 19
By jrsesite, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Hello, I am unable to update two of my main pages for my site after a plugin update that occurred two weeks ago. Seventeen out of 19 pages I am able to edit.Please find below the issue and steps I have taken to resolve: https://fillol.se/wp-admin/post.php?post=1134&action=edit By process of elimination this plugin (SiteOrigin Widgets Bundle) appears…
Can’t Edit Posts/Pages that use Site Origin Page Builder
By Caps, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Can’t Edit Posts that use Site Origin Page Builder Using KadenceVersion: 1.2.25 The “Use Classic Editor for New Posts” has been active since the beginning of the site of 15 years. However only newly created pages utilize SiteOrigin widgets. Previously created pages do not use SiteOrigin’s widgets. Caps
Embedded video not allowing edits
By Miles Gripton, 2 months ago. Last reply by Andrew Misplon, 2 months ago
When I go to edit an embedded video the function fails and I am presented with a display of the date and time This is only a recent event is there a workaround whilst a fix is being created? Site Info ### wp-core ### version: 6.8.1 site_language: en_GB user_language: en_GB timezone: +00:00 permalink: /journal/%postname%/ https_status:…
Editor menu icons
By Laudatio, 4 months ago. Last reply by Andrew Misplon, 2 months ago
Our editor suddenly no longer has all the options when editing a post. What can we do to set it so that we have all the functions in the WYSIWYG editor view again (see print screens)? We have the pro version 2.31.5 and the bundle version 1.67.2