Grey screen of death?

By Ian Haisley, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hi, In the last few weeks, without any updates having been run, my site now shows a grey screen with an x in the top right corner, any time I try to click on a link. I have now updated all plugins, updated site origin, etc and it is still happening. I also went through…

Post Carousel Widget CSS

By Pedro Goncalves, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hi, I am trying to customize the post carousel widget, I have already seen some posts in the forum and tried a few CSS, but nothing seems to change. First would like to align the titles (desktop and mobile) left and change the font size to 14, bold. Mobile: In the mobile version, it only…

Google Map widget $this.parent().is( ‘:visible’ ) returns false not loading apiKey

By Pär Häggström, 1 month ago. Last reply by Alex S, 1 month ago
I am having issues on multiple sites loading the API key for the Google Map widget since $this.parent().is( ‘:visible’ ) returns false for some reasons in sow.google-map.js on line 454 I have tried setting styling for the parent element to the map canvas to force it being visible on load but with no luck. Think…

Accordion Widget

By anrehman, 1 month ago. Last reply by Andrew Misplon, 1 month ago
We’re using the SiteOrigin Accordion widget and currently, when you press the + to expand the box, it moves the page down. I’m trying to disable this effect. I’ve gone to Animation > and changed the offset from 10 to 0. However, the page is still moving when you expand the box. Am I doing…

Fatal Error with Premium plugin

By barn af borderliner, 1 month ago. Last reply by Andrew Misplon, 1 month ago
SiteOrigin Premium – We tried to deactivate the plugin as suggested in all threds when this error occurs. Didnt work, downloaded a few times, installed but as soon we click activate, the fatal error comes up?! We have spend the 29USD on this, please get this corrected ASAP! the site only works, when we deactivate…

Latest Update

By salex248, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Hello, This morning I updated both the SiteOrigin Page Builder plugin and Widget Bundle plugin and lost all content on the pages where I SiteOrigin is used. I had to restore from yesterday’s backup. I have the latest version of WordPress. Is anyone else having the same issue?

Wanted to test Page Builder

By charles54, 1 month ago. Last reply by Andrew Misplon, 1 month ago
I wanted to check out Page Builder and installed it along with the widgets package. I believe I have all of the settings done correctly and when opening a *new* post all appears to be well. Attempting to edit an *old* post or draft, I do not have the option to use Page Builder. I…

Fatal Error – E_ERROR

By AREA WEBSERVANT, 1 month ago. Last reply by Andrew Misplon, 1 month ago
Saw this thread https://siteorigin.com/thread/fatal-error-e_error-but-site-seems-to-be-working-ok/ It looks really close to my info, Wondering if there is any new info / remediation info other than Deactivate – Delete & Re-install Site Origin item.