By cobaltcat28, 4 months ago. Last reply by Andrew Misplon, 4 months ago
I’m trying to migrate to the new block format in the Appearance/Widgets area, but it’s telling me I need to “Please contact your site administrator to migrate this block.” There is no button to start the migration. This is labeled “Legacy SiteOrigin Widget.” How do I manage this? I can’t edit the existing footer widgets…
By Dan, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hello, I have a problem with my menus on mobile. liveoakrv.info. When clicking on the hamburger menu, there are a number of sub menus that have a down arrow which bring you to new menu items. However, on mobile, you MUST click the down arrow. If you click the menu title, it will not open.…
By Helen G, 4 months ago. Last reply by Andrew Misplon, 4 months ago
I want to change the Main Menu Color to something a little darker. So I went to Customize: Header & Navigation: Position & Style and changed the Main Menu Color. I clicked “Publish” and it just hung there. So I exited the page and tried again. The color I selected shows next to Main Menu…
By vc-alternative, 4 months ago. Last reply by Alex S, 4 months ago
I am using the Polestar Child Theme. The original programmer changed the code so that Posts would always be displayed in English, regardless of the language chosen (to avoid duplicated posts in 3 languages since we are not translating them). Since the last update, the sidebar disappeared from the blog and the posts and when…
By W3Mind, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hello, When we try to print the pages on https://k9uchicago.com/ it doesn’t print the page properly. Is there anyway we can fix it? Please let me know. Here’s the screenshot after printing the page https://prnt.sc/0PawowE4Bi7u Thanks
By Luccas Alves Gaulia, 5 months ago. Last reply by Andrew Misplon, 5 months ago
The SiteOrigin Widgets Bundle Plugin is working correctly in other themes. In the theme I created, it worked at first, but now it seems that it is not working with JS correctly, for example, in the Carousel. However, the plugins I created in the Bundle work correctly, so it is difficult to find the error.…
By Jamilah M, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Suddenly mobile optimization has stopped working on the site that I manager. I have gotten rid of bloated pages and walked through plugin updates to try and find the issue. The site on mobile doesn’t show the full page that has a restaurant menu and the hamburger menu is duplicated. I’d like to resolve this…
By Kevin Hutman, 5 months ago. Last reply by Andrew Misplon, 5 months ago
I was recently editing my site’s “home” page and was trying to embed a link at the top for a go-fund me campaign.. at some point I clicked on something that changed the method of editing the page to mostly code. My page is fine otherwise but I have no idea how to edit code…
By Mollie Morrissette, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hi, I cannot edit my CSS on my full-size page – as I am only presented with a quasi-mobile size, which is a weird combination of a mobile menu with oversized featured images. This same problem occurred with CSS Hero. With your sidebar open to edit my CSS, the layout of my website is completely…
By C, 6 months ago. Last reply by Andrew Misplon, 5 months ago
Hi, I’m building a widget that relies on the page being edited to establish the child pages available for selection within the widget (as a dropdown). It seems I can’t reliably use $_REQUEST[ ‘postId’ ] because that isn’t available when the widget data loads via ajax and the preview doesn’t work. Someone raised a similar…
By NW, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hello, I’ve been running into an issue where, when I try to save my edits, the site keeps loading endlessly. This only happens when I add more blocks within the page builder environment. We have sufficient memory and storage for the page, so I believe there might be a bug in your plugin causing this…
By Curmudgeon, 6 months ago. Last reply by Alex S, 5 months ago
I generally edit posts on my PC. Occasionally, however, I use my Samsung Galaxy Tab 6 Android tablet. This has always worked very well. Recently, however, perhaps in the last one to two months, I have tried to do this and experienced a problem. I can log in to my site view my Page Builder…
By gnjang, 6 months ago. Last reply by Andrew Misplon, 5 months ago
I thought I activated the widget by clicking active, but when I refresh the page, it goes back to the original disabled state. It looks to me like the DB is not being updated. When I look at the ajax response value, I can see that it is working normally as {“done”:true}, and no errors…
By oxforddigital, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hello, I’m getting a critical error message on our website. There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums. Learn more about troubleshooting WordPress. The admin email is as follows: Hii! WordPress has a built-in…
By C, 6 months ago. Last reply by Alex S, 5 months ago
Hi, I appear to have the exact same issue as described here. I’ve tried modify_form and the siteorigin_widgets_form_options filters but the updated form fields don’t carry through. Hope you can help. Thanks
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