By Mollie Morrissette, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hi, I cannot edit my CSS on my full-size page – as I am only presented with a quasi-mobile size, which is a weird combination of a mobile menu with oversized featured images. This same problem occurred with CSS Hero. With your sidebar open to edit my CSS, the layout of my website is completely…
By C, 5 months ago. Last reply by Andrew Misplon, 4 months ago
Hi, I’m building a widget that relies on the page being edited to establish the child pages available for selection within the widget (as a dropdown). It seems I can’t reliably use $_REQUEST[ ‘postId’ ] because that isn’t available when the widget data loads via ajax and the preview doesn’t work. Someone raised a similar…
By NW, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hello, I’ve been running into an issue where, when I try to save my edits, the site keeps loading endlessly. This only happens when I add more blocks within the page builder environment. We have sufficient memory and storage for the page, so I believe there might be a bug in your plugin causing this…
By Curmudgeon, 5 months ago. Last reply by Alex S, 4 months ago
I generally edit posts on my PC. Occasionally, however, I use my Samsung Galaxy Tab 6 Android tablet. This has always worked very well. Recently, however, perhaps in the last one to two months, I have tried to do this and experienced a problem. I can log in to my site view my Page Builder…
By gnjang, 5 months ago. Last reply by Andrew Misplon, 4 months ago
I thought I activated the widget by clicking active, but when I refresh the page, it goes back to the original disabled state. It looks to me like the DB is not being updated. When I look at the ajax response value, I can see that it is working normally as {“done”:true}, and no errors…
By oxforddigital, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hello, I’m getting a critical error message on our website. There has been a critical error on this website. Please check your site admin email inbox for instructions. If you continue to have problems, please try the support forums. Learn more about troubleshooting WordPress. The admin email is as follows: Hii! WordPress has a built-in…
By C, 5 months ago. Last reply by Alex S, 4 months ago
Hi, I appear to have the exact same issue as described here. I’ve tried modify_form and the siteorigin_widgets_form_options filters but the updated form fields don’t carry through. Hope you can help. Thanks
By Marcus Voss, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hi team, I am working on my new website and I’ve set up the SiteOrigin contact form including the CAPTCHA V3 actually. This works. Additional I want to change the design of the contact form especially the background color of the message area. Is it possible to use a CSS snippet which can be pasted…
By ambergart, 5 months ago. Last reply by Andrew Misplon, 5 months ago
I am using SiteOrigin Pagebuilder with Thinkup Themes Minamaze Pro theme. I had to update the theme and use the new version of the pagebuilder. I have a two colums design that won’t collapse correct in mobile view. The right columns won’t move underneath the first columns. Here is the development site that doesn’t work…
By adamhw, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hi there Does anyone know how I turn an existing page into a Site Origin Widgets page as it seems to have lost it’s association with being a Site Origin page This is the list of pages and you will see that the about us page doesn’t have a ‘SiteOrigin Page Builder’ title next to…
By Community Manager, 5 months ago. Last reply by Andrew Misplon, 5 months ago
The Button doesn’t work since several days. No icon visible in the diferent lists, and no way to access to the design, it doesn’t work at all. Is there any way to fix this bug ?
By norptnl, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hello, I’m contacting you because I’m having a problem with the “SiteOrigin Hero Image” widget that I use on my online store page. When I try to pull down my menu at the top of the site, it’s hidden by the widget. I’ve searched for a code to fix this but nothing works. Do you…
By Costas, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Good Evening to all! On a client’s business website, I use the SiteOrigin Blog widget to display his recent articles on a page. However, I want to change the font style of the article headings to bold, which are displayed on the following page and, also, when the visitor opens an article, its title should…
By Aytunc Celep, 5 months ago. Last reply by Andrew Misplon, 5 months ago
I have a website (www.celepevents.ch) and used their plugin for the FAQ. Now it’s like this, as soon as you click on a question, the answer opens and the window moves down a little bit, so (the screen changes). where can I adjust this or even deactivate it? Can you help me?
By sladzana, 5 months ago. Last reply by Andrew Misplon, 5 months ago
hallo, thanks for your good work with site origin. and for this support. i’m using site origin on web site that also uses the feature of jetpack portfolio for archives with the methods indicated on your site with the classic editor plugin active and archives templates with post loop etc. i would like to make…
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