Good morning, I have a website with the premium virtue theme from kadence theme which has been working well for several years and since last night the SiteOrigin Page Builder plugin is crashing the site (error 500), if I deactivate the plugin, the site comes back online. I did not update, why this problem? Thank…
By austindetours, 2 years ago. Last reply by Andrew Misplon, 2 years ago
When trying to edit the About page of my website, I get the error message: “Thank you for creating with WordPress. Version 6.1.1 Template Preview There could be a slight variation on how your customer will view the email content. Close Saving revision… Your latest changes were saved as a revision. All Pages The backup…
By miabriyahna, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi! I built a website for a client and used the Site Origin Hero widget eight times. Everything works well when I view it on my laptop and even my iphone, and ipad. However I checked the site on my mother’s ipad mini, and each time I used the Site Origin Hero widget there was…
By ralph, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I’ll be editing a page builder page and updating when suddenly after it updates the pagebuilder editor disappears and I am only left with visual or text editors! I added a duplicate page plugin and when I duplicate said page, page builder editor appears again! This is happening on 4 of my websites that have…
By Caracol Viajero, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello, I’ve been encountering some issues in the last few days with SiteOrigin, when adding changes for example to me sidebar, the mobile version it does not show up (PC version it does). After trying many features, I think that it conflicts either with WordPress or my theme (Voyager), how could I know where the…
By Matt Ward, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi I’m looking to find a way to increase the gap between the two buttons I have loaded onto my hero widget, currently when being displayed on a laptop the gaps is very narrow between the top and bottom of the two buttons and I want to play around with the gap to get the…
By Dillon-DES, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Support Team, Before I start I’d just like to say “Page Builder” is awesome. My question is regarding the pre-built “Page Builder Layouts”, specifically “SNIP: Client Carousel”. I have tried editing the CSS and can not figure out how to change the color of the navigation dots, a.k.a. SLICK DOTS. How do I change the…
By Przemyslaw Gamdzyk, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi I need to make a cell with background and text. Cell have min-height. I want to center the text vertically. Can you tell me how to do it? I check the Vertical Alignment option for a row, but the text is still from the top?
By Bertil Garpenholt, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello, I have installed the free plug in Page builder, Version 2.8.2. as I like to work with it. Ihowever received from Microsoft thet there is a problem and now I got this when I am trying to work with my homepage. I have a theme from Think up themes (Consulting Pro Version 1.6.2) and…
By Tethe Fernandez, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi! Your builder came with the theme I purchased. The tab builder has disappeared from the site. Deactivate all nonnative plugins and still replicate the problem any suggestions?
By Elvin Morales, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Trying to place an image slider on a homepage and was wondering if there is a way to set height so that the system automatically fits the images within a specific parameter. Is that something that can be done or I have to make all images the same size?
By Hielke Brandsma, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Let’s say that I have a widget that needs a lot of tinkering. In that case I have to choose ‘Done’ and after that I need to update the page before I see any changes. After that I need to repeat the procedure over and over again. This is really time consuming and frustrating. Wouldn’t…
By nethub, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi, I use Lighthouse to check my website and it said some images are not lazy load, so I check the HTML source code and found that every first image of “SiteOrigin Image Grid” Widget does not use . I tried to fresh install new WP with SiteOrigin, the problem still there. Here is the…