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plugins deleted after last update

Open 4 replies bug-reportpluginplugin-widgets-bundle
Claudia Schreiber
Started · Latest reply by Andrew Misplon

Hi Andrew,
I have the same problem as Prachi Patel. On my website, all plugins are deactivated due to an error and removed: No plugins available. The complete plugin-folder is deleted.
Help please!

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Replies

4
  1. Claudia Schreiber

    Update: I could reinstall the plugins folder from a backup with FTP. I am now back to so widgets bundle 1.46.1 – and it works.
    So the issue is obviously in the update. You should have a look into it.
    I won’t update the plugin until I know it’s fixed.
    Pls. keep me informed.
    Best greetings,
    Claudia

  2. Andrew Misplon Staff

    Hi Claudia

    Thanks for the update.

    I’m, unfortunately, not sure what the problem was. If possible, please, recreate the issue with WP_DEBUG and WP_DEBUG_LOG enabled. If the issue re-occurs, hopefully, a useful error log item will be printed.

    https://wordpress.org/documentation/article/debugging-in-wordpress/

  3. Claudia Schreiber

    That would probably mean I would break the site on purpose, and that is not what I want to do. We are in high season for our sand sculpture events and need a proper working website. Sorry. If there is sth. else that I could provide let me know.

  4. Andrew Misplon Staff

    No worries at all. When you’re able to recreate the issue, please, let us know and we’ll assist in the investigation.

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