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accordion content can’t be updated

Open 3 replies pluginplugin-widgets-bundletechnical
Started · Latest reply by Andrew Misplon

Hi
I use accordion a lot on my website, pretty much on every pages, and it works well but on one page on which I used it for a FAQ. I have been unable to edit this page. Each time I try, I get the following error message:

– ” Updating failed. The response is not a valid JSON response”
or/ and
– “503 – Service Unavailable – The server is temporarily busy, try again later!”.

As I said, it only happens on this particular page though, and I don’t understand why since I am not using anything different from the others pages

COURSES INFORMATION & FAQ

Any help would be much appreciated !

Thanks

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Replies

3
  1. Andrew Misplon Staff

    Hi, thanks for getting in touch.

    There is, unfortunately, quite a long list of possible causes. Does the issue persist if you temporarily deactivate all plugins except for the Widgets Bundle? In this first test, we’re just checking to see if a working baseline can be found.

  2. Yoh

    Thanks for your quick reply Andrew. It worked.

  3. Andrew Misplon Staff

    Thanks for the update. Did the issue resolve without finding the cause?

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