Support Threads: bug-report

At least since september, everytime we try to add a new post to our blog, instead of the usual post editing window, we get this one, asking me details about a Tweet, our Twitter user, API key and secret, e.a. Also inmediateluy, we get an automated WordPress email informing us of a critical error, which…

Trying to add on home page of this site: iopovero.it the widget ST Woocommerce Product it show after the correct image of the product the HTML tags like: €35,00. On the shop page of Woocommerce the products are showed correctly. Maybe it’s a bug? Please help.

I have one site that I had not converted to blocks but am attempting to do this process today. I intend to maintain the layout in order to use PageBuilder using the layout option and json method I used for all the others. However. There is a general bug with PageBuilder. When I go to…

Hello! I updated the Siteorigin Plugin today on a website that is in development. I have a header with two cells in a row. The header has position: relative and one cell has position: absolute. With the update, these settings work no more, they are displaced. I assume, that there is some bug in the…

Hi, Weeks ago, a website with Vantage 1.20.16 theme active doesn’t show row structure style properly. Selected full width the content overflow the container both sides. I assumed there was a conflict with some plugin, so I deactivated all no siteorigin plugins and reactivated one by one. The “guilty” plugin seems to be CookiePro, by…

I would like to add an new page to our website but the page builder does not appear any more and typing in the body shows in white letters. Page builder has worked perfectly so far. I just had an update from WordPress. Is this the problem maybe?

Hi, I have an issue with Hero Image Slider on the Home page. This start the last month The issue is with mouseover on menu and searchbar. I think mouseover is not working? Can you help me please? Thanks

I am using Page Builder by SiteOrigin for multiple websites. After the most recent update, it broke one sub page on one website. The error received is “Fatal error: Uncaught Exception: Invalid hex color [] in /wp-content/plugins/siteorigin-panels/widgets/lib/color.php:32 Stack trace: #0 /wp-content/plugins/siteorigin-panels/widgets/lib/color.php(409): SiteOrigin_Color::hex2rgb(”) #1 /wp-content/plugins/siteorigin-panels/inc/styles.php(687): SiteOrigin_Color_Object->__construct(NULL) #2 /wp-content/plugins/siteorigin-panels/inc/styles.php(801): SiteOrigin_Panels_Styles::generate_box_shadow_css(‘box_shadow’, Array) #3 /wp-includes/class-wp-hook.php(308): SiteOrigin_Panels_Styles::general_style_css(Array, Array) #4 /wp-includes/plugin.php(205):…

Wholesale Inquiry One of the fields on our contact form is a Drop-Down Select “States where sales taxes are collected” Users select multiple options which are “US states” which is a required option. The issue we are having is when the page loads, it selects a “null” option so customers can skip this option.