By Katrina Hindley | TAB, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi there, I have a features widget, but the widget isn’t allowing me to change the title font and colour. I’ve had a look at fond design, but when I change Font, Size or Colour, nothing happens. I’ve managed to change the Colour for the ‘More Link’ but again, I can’t change the Font or…
By Coastalkring, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I would like to add an new page to our website but the page builder does not appear any more and typing in the body shows in white letters. Page builder has worked perfectly so far. I just had an update from WordPress. Is this the problem maybe?
By marianna natsopoulou, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi, I have an issue with Hero Image Slider on the Home page. This start the last month The issue is with mouseover on menu and searchbar. I think mouseover is not working? Can you help me please? Thanks
By dpaisley, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I am using Page Builder by SiteOrigin for multiple websites. After the most recent update, it broke one sub page on one website. The error received is “Fatal error: Uncaught Exception: Invalid hex color [] in /wp-content/plugins/siteorigin-panels/widgets/lib/color.php:32 Stack trace: #0 /wp-content/plugins/siteorigin-panels/widgets/lib/color.php(409): SiteOrigin_Color::hex2rgb(”) #1 /wp-content/plugins/siteorigin-panels/inc/styles.php(687): SiteOrigin_Color_Object->__construct(NULL) #2 /wp-content/plugins/siteorigin-panels/inc/styles.php(801): SiteOrigin_Panels_Styles::generate_box_shadow_css(‘box_shadow’, Array) #3 /wp-includes/class-wp-hook.php(308): SiteOrigin_Panels_Styles::general_style_css(Array, Array) #4 /wp-includes/plugin.php(205):…
By 1st-line, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Wholesale Inquiry One of the fields on our contact form is a Drop-Down Select “States where sales taxes are collected” Users select multiple options which are “US states” which is a required option. The issue we are having is when the page loads, it selects a “null” option so customers can skip this option.
By Audrey, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello, I have GFwidget on my wordpress but it is not working anymore. I have this error : “Missing widgets. The GFWidget widget is not available.” Is it under maintenance ? Or fully deleted ? Thanks,
By patbell101, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I cannot reproduce this problem but it has been reported by three clients so far. The contact page says the email has been sent but there is no corresponding entry listed in WP Mail Logging. I had the client test and log time and date over several hours. On two (of twenty) occasions the test…
By Claudia Schreiber, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hi Andrew, I have the same problem as Prachi Patel. On my website, all plugins are deactivated due to an error and removed: No plugins available. The complete plugin-folder is deleted. Help please!
By Prachi Patel, 2 years ago. Last reply by Andrew Misplon, 2 years ago
Hello Team, I am using Site-origin Widget bundle. My WordPress site is on IIS server. WordPress is on latest version and php version is 7.4. Problem is whenever I try to update the plugin it gives me the error “The plugin so-widgets-bundle/so-widgets-bundle.php has been deactivated due to an error: Plugin file does not exist.” So…
By Olivia Laughman, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I used the Page Builder Site Origin plugin to build my website. None of the text or buttons are currently showing up on my website. When I go into page editor, it says that the widgets are missing. Is there any way to resolve this issue?
By Terry Hulseberg, 2 years ago. Last reply by Andrew Misplon, 2 years ago
(so every menu linked to an html page) says “The requested URL was not found on this server.” My site is completely disabled now. Links to media pages still work (i.e., pdf file)Links to media pages still work (i.e., pdf file) I can go to Pages and edit every page. If I click Preview while…
By Flutterbypridge, 2 years ago. Last reply by Andrew Misplon, 2 years ago
I am trying to update my website and the page builder editor isn’t working. I went in and updated all the plugin and WordPress updates, but it still isn’t working. When I open a page, all I have is visual or text editors. I am NOT an IT person and I don’t code, and if…
By epayne, 2 years ago. Last reply by Andrew Misplon, 2 years ago
We have a few pages that use the SiteOrigin Widgets Bundle for style / design and we believe they are causing some issues with the site loading. Both were made at around the same time (Mar 14 and Mar 15) and the second one was duplicated and edited from the first, although the first one…
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