By Claudia Schreiber, 11 months ago. Last reply by Andrew Misplon, 11 months ago
Hi Andrew, I have the same problem as Prachi Patel. On my website, all plugins are deactivated due to an error and removed: No plugins available. The complete plugin-folder is deleted. Help please!
By Prachi Patel, 11 months ago. Last reply by Andrew Misplon, 11 months ago
Hello Team, I am using Site-origin Widget bundle. My WordPress site is on IIS server. WordPress is on latest version and php version is 7.4. Problem is whenever I try to update the plugin it gives me the error “The plugin so-widgets-bundle/so-widgets-bundle.php has been deactivated due to an error: Plugin file does not exist.” So…
By Olivia Laughman, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I used the Page Builder Site Origin plugin to build my website. None of the text or buttons are currently showing up on my website. When I go into page editor, it says that the widgets are missing. Is there any way to resolve this issue?
By Terry Hulseberg, 1 year ago. Last reply by Andrew Misplon, 1 year ago
(so every menu linked to an html page) says “The requested URL was not found on this server.” My site is completely disabled now. Links to media pages still work (i.e., pdf file)Links to media pages still work (i.e., pdf file) I can go to Pages and edit every page. If I click Preview while…
By Flutterbypridge, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I am trying to update my website and the page builder editor isn’t working. I went in and updated all the plugin and WordPress updates, but it still isn’t working. When I open a page, all I have is visual or text editors. I am NOT an IT person and I don’t code, and if…
By epayne, 1 year ago. Last reply by Andrew Misplon, 1 year ago
We have a few pages that use the SiteOrigin Widgets Bundle for style / design and we believe they are causing some issues with the site loading. Both were made at around the same time (Mar 14 and Mar 15) and the second one was duplicated and edited from the first, although the first one…
Good morning, I have a website with the premium virtue theme from kadence theme which has been working well for several years and since last night the SiteOrigin Page Builder plugin is crashing the site (error 500), if I deactivate the plugin, the site comes back online. I did not update, why this problem? Thank…
By ralph, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I’ll be editing a page builder page and updating when suddenly after it updates the pagebuilder editor disappears and I am only left with visual or text editors! I added a duplicate page plugin and when I duplicate said page, page builder editor appears again! This is happening on 4 of my websites that have…
By Tethe Fernandez, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi! Your builder came with the theme I purchased. The tab builder has disappeared from the site. Deactivate all nonnative plugins and still replicate the problem any suggestions?
By George, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello. I have the following problem. I cant upload photo. When i try, the following message pops up: The response is not a valid JSON response”. How can i solve it? Thanks.
By charlie777, 1 year ago. Last reply by Alex S, 1 year ago
Hi there, As a couple others have noted in the last few days, we are no longer able to update any pages on any of the sites we manage that use SiteOrigin page builder and widget plugins. We’ve completed the following to try and resolve the issues: – As of a couple days ago, previewing…
By lc3460, 1 year ago. Last reply by Andrew Misplon, 1 year ago
When I try to edit an SiteOrigin Widget that was previously added to a page, I get a 504 error reading “The page request was canceled because it took too long to complete.” This appears on all widgets and is not exclusive to any particular browser (Chrome or Firefox). I can edit widgets that I…
By Pilar DomÃnguez, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I’m using Page Builder and I’m trying to edit the content of the pages and I can’t do it because an extra tab to the standard WordPress editor doesn’t appear. I can’t change the content because only visual text and html appears, not the page builder. Can you please give me a solution? The widget…
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