Vantage “Posted On” text
By Justin Tuijl, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi Does anyone know where the “Posted On” text lives, what file? I just want to remove it. Thank you Justin
Support Threads
Widgets Bundle troubleshoots when trying to activate it
By Laura Muratova, 3 years ago. Last reply by Alex S, 3 years ago
Hello! I’m using the plugin for my work. I’m new at my position and the website hasn’t been taken care of for quite some time. That’s why the widget bundle plugin was deactivated. When I try to activate it by clicking activate button on the plugin page in wordpress it troubleshoots and shuts the whole…
Pricing Table Not Loading Correctly
By Alexa Steele, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, I have been using your plugin for a while now and really like it. I am using the pricing table widget for the first time. The issue is that on the front end the table will load with the feature descriptions and CTA buttons floating atop of the images. When I reload the page…
Problem with div block background
By Lulu, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello There, I am still new to programming with HTML and CSS, and i have a small problem. I have put a div block inside a hero image, which works perfectly fine, however the background of that div-block is not transparent. I have tried to counter this with using a background-color: transparent; which isn’t working.…
Pages updates not visible on site if not login into wp-admin
By Lance H, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I’m using page builder and various SO widgets. Since the last update of wordpress 5.7.2 I have been having an issue where changes to pages do not appear to be committed properly. If I update a page with pagebuilder, save the changes and then view the page the changes are present. However if I…
Background image added to row not showing
By Cailley, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi there, I wonder if you can help me with something that is puzzling me. I am using SiteOrigin Page Builder, which has worked well so far. I’ve added a background image to a row on my page, which normally works without a problem. However this background image does not appear when I look at…
Cant move over to edit CSS of a page
By Tracy Li, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I’ve recently installed SiteOrigin CSS on WordPress and even if I go to the CSS editor and click preview and expand page, when i try to click “navigate to : __________________”, its not changing my code, or even moving me to that page. When I try to move that page to the top URL…
Mobile responsiveness
By gail jones, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi I created a new website which looks good on a laptop and a tablet but on a mobile phone most of the content is missing including all the photos and videos. When I previewed the pages after making them they looked fine in the mobile form. I’m sure its a small thing I did…
Page Builder Row Background Images not resizing on Mobile
By Jackie Lowery, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi my background images set in my page builder rows are not resizing on mobile devices. When they load they are still large and out of proportion and cannot be seen properly. I have responsive layout enabled in settings. Can you please give me some CSS code to enable this to happen please my website…
Plugin issue Mege menu
By david marsh, 3 years ago. Last reply by Andrew Misplon, 3 years ago
i am using mega menu on my website, link is why i cant use this feature, kindly tell me,
Problems with 000webhost
By Biblioteca INSL2, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello. Good Morning! I am starting in WordPress and my site is hosted in 000WebHost. I am trying to modify the School ZoneVersion: 1.1.0 of Rara Theme. The host allowed me to install the plugins without problems but when editing, it only allows me to do it from the code but not visually. I tried…
Where to find ‘Menu’ code for Excluded JavaScript Files in WP Rocket?
By shaunoc1, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi all, I’m using WP Rocket 3.9 on my Vantage Premium site. After enabling “Delay JavaScript Execution” in WP Rocket, the menu button on mobile site needs to be hit twice in order to work. WP Rocket users on FB are telling me I need to add the menu code to “Excluded JavaScript Files” in…
Live editor not working
By niepce, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, My WP is up to date 5.7.2. I am using the MONO theme. The editor no longer works despite the deactivation of all plugins. Thank you for your help
Image does not display
By dutchy, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I have a problem, the new images does not display. it shows only: thanks for help
Id of masthead widget changes every time I edit it
By Jennie Frizelle, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I have created a widget in the masthead using Layout Builder. I have edited some of the CSS relating to the elements there (spacing, borders, widths) in Custom CSS. However every time I edit the contents of that widget via Open Builder, the ID of the style changes. So I have to go into the…