.XML file failed to upload on wordpress
By Lindsay Mennell, 7 years ago. Last reply by Alex S, 7 years ago
I am trying to upload a .xml file using the wordpress uploader and keep receiving a failed message for every element. Please help!
Support Threads
Unwind – template override / Admin Log in problem
By TanyaS, 7 years ago. Last reply by TanyaS, 7 years ago
Hi there, I keep getting messages that these templates are out of date. Any ideas on how to update them? ### Theme ### Name: SiteOrigin Unwind Version: 1.2.5 Author URL: https://siteorigin.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child…
SiteOrigin Editor automatically remove empty paragraphs
By silvia.d, 7 years ago. Last reply by Alex S, 7 years ago
Good evening, I have the following problem width SiteOrigin Editor. I want to add an empty paragraph between two others. At first it seems to work correctly, but when I update the page and open the editor again, the empty paragraph has been automatically removed. I’m using the last version of both SiteOrigin Widgets Bundle…
SIteOrigins Widget Bundle disappeared from my wordpress
By Claire Schembri, 7 years ago. Last reply by Claire Schembri, 7 years ago
HELP! I received a notification that this plugin needed to be updated; when I did so, I got an error, and now the plugin has disappeared! I have tried to reinstall it via WordPress Plugins section, and by uploading the zip file directly, but I keep getting an error “Destination Folder already exists”. What can…
Site Origins Widget Bundle no longer working
By [email protected], 7 years ago. Last reply by Alex S, 7 years ago
I am getting this message and my website is now broekn – please help = my client is not happy. Installing Plugin: SiteOrigin Widgets Bundle Downloading installation package from https://downloads.wordpress.org/plugin/so-widgets-bundle.1.11.4.zip… Unpacking the package… Installing the plugin… Destination folder already exists. D:/inetpub/vhosts/suemcqueen.com/new.suemcqueen.com/wp-content/plugins/so-widgets-bundle/ Plugin installation failed. TGMPA v2.6.1 Return to Required Plugins Installer
SiteOrigin Contact form not working
By Blake Larry, 7 years ago. Last reply by Alex S, 7 years ago
I’ve had a SiteOrigin Contact Form set up on my site and it’s been working for a while. Suddenly, it appears to not be sending mail to the designated email address. The last email submission I successfully received was on the 12th Jan. The form goes to the “thanks for your submission” portion of the…
Pages disappearing and getting mixed up with SiteOrigin Page Builder is enabled..
By sounds, 7 years ago. Last reply by Alex S, 7 years ago
Hi, Something is gone wonky with my pages since I updated to the latest version of siteOrigin. I’m using a shortcode to display pages in a front page display, provided in my theme. But since I updated SiteOrigin, the pages are disappearing from this front page display, Some of them are taking on the titles…
Siteorigin Features widget misalignment of 4th feature
By NiekP, 7 years ago. Last reply by Alex S, 7 years ago
Hi Guys, Currently I am setting up a site with your Corp theme. On my home page I am using the Features widget and I found that the 4th feature is alway misaligned, it is too high compared to the other features. It is independent of the number of features on a row (I have…
The visual editor in the site origin css plug-in stopped working
By avralex7, 7 years ago. Last reply by Alex S, 7 years ago
The visual editor in the site origin css plug-in stopped working, could you help me? Цhen you touch the eye nothing happens(
A problem with Revo Slider Widget and SiteOrigin Tab.
By [email protected], 7 years ago. Last reply by Alex S, 7 years ago
Hi, We are developing a theme for Themeforest on your plugin. We really like it, but have 2 problems. 1) We created a demo file and after importing it, this error appears: Record not found And the content after the slider is not shown. To resolve this, a user should open a widget and choose…
Hero Image: Change Height on Mobile View
By bikermanirl, 7 years ago. Last reply by Alex S, 7 years ago
Is it possible to set the height of a hero image on mobile devices? I have it set at 800 px on desktop but that doesnt look right on mobile and want to reduce the height on that view
Vantage Theme & Page Builder Plugin Creates 500 Internal Server Error
By ChexDog, 7 years ago. Last reply by Alex S, 7 years ago
Hello, I currently have a site hosted with WordPress.com . I have the Vantage theme installed and all of the recommended plugins, except when I try to active Page Builder it causes my site to error. If I deactivate Page Builder, all is well with the site again. Any ideas what might be the issue?…
Bugged preview after another user creates an autosave(preview)
By Sharsie, 7 years ago. Last reply by Alex S, 7 years ago
Hello there, I have already created an issue on github, but it seems you handle all the support here including bugs, so I’m duplicating it here as well. The issue manifests when you create a post, then someone else clicks a preview and creates an autosave. If you then come back to the post and…
Search bar text invisible
By TanyaS, 7 years ago. Last reply by Alex S, 7 years ago
Hello, The search bar text is invisible and I cannot seem to fix this issue. https://bluestoneapothecary.com/ Thanks! Tanya
PageBuilder dissapeared after update
By [email protected], 7 years ago. Last reply by Alex S, 7 years ago
Hi, after updating WordPress I found that PageBuilder completely dissappeared from my Pages. Then when I look at the “Install Recommended Plugins”-page, Page Builder is not installed (anymore). When I try to install the plugin again, after awhile I get the message that installation failed. I also get a message that the “targetfile already exists.…