By Jamilah M, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Suddenly mobile optimization has stopped working on the site that I manager. I have gotten rid of bloated pages and walked through plugin updates to try and find the issue. The site on mobile doesn’t show the full page that has a restaurant menu and the hamburger menu is duplicated. I’d like to resolve this…
By NW, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hello, I’ve been running into an issue where, when I try to save my edits, the site keeps loading endlessly. This only happens when I add more blocks within the page builder environment. We have sufficient memory and storage for the page, so I believe there might be a bug in your plugin causing this…
By Curmudgeon, 5 months ago. Last reply by Alex S, 4 months ago
I generally edit posts on my PC. Occasionally, however, I use my Samsung Galaxy Tab 6 Android tablet. This has always worked very well. Recently, however, perhaps in the last one to two months, I have tried to do this and experienced a problem. I can log in to my site view my Page Builder…
By gnjang, 4 months ago. Last reply by Andrew Misplon, 4 months ago
I thought I activated the widget by clicking active, but when I refresh the page, it goes back to the original disabled state. It looks to me like the DB is not being updated. When I look at the ajax response value, I can see that it is working normally as {“done”:true}, and no errors…
By gamzehrealty, 4 months ago. Last reply by Andrew Misplon, 4 months ago
I build a page with site origin and now I am switching to elementor pro. I am not able to edit some pages with elementor and when I click on edit with elementor I get to modify a template page and not the same page. Anyway to fix this issue?
By ambergart, 4 months ago. Last reply by Andrew Misplon, 4 months ago
I am using SiteOrigin Pagebuilder with Thinkup Themes Minamaze Pro theme. I had to update the theme and use the new version of the pagebuilder. I have a two colums design that won’t collapse correct in mobile view. The right columns won’t move underneath the first columns. Here is the development site that doesn’t work…
By Niki Gower, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hi there SO team! Just a quick question – is there any way to change to point at which the sticky header appears. At the moment it will appear on immediate scroll event. I am wondering if you can control the scroll point that initiates it? thinking like some pop-ups do – that only initiate…
By Roland Wright, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hi On corps I want to reduce the footer text size. There does not seem an easy way I tried customer CSS but no joy. It reduced all paragraph text not just the footer I am worried I have caused some issue to the site now How can I delete all CSS amends/ I tried…
By Joost Damen, 5 months ago. Last reply by Andrew Misplon, 5 months ago
Hello! I’m new to WP and i’m not tech-minded at all. I was exploring my new website and designing it a little bit. At one point the page stopped loading when I was editing some text colouring, and since then I was efficiently locked out. I’m using the vantage theme but ever since I can…
By Aytunc Celep, 5 months ago. Last reply by Andrew Misplon, 5 months ago
I have a website (www.celepevents.ch) and used their plugin for the FAQ. Now it’s like this, as soon as you click on a question, the answer opens and the window moves down a little bit, so (the screen changes). where can I adjust this or even deactivate it? Can you help me?
By kjellerupbiz, 5 months ago. Last reply by Alex S, 5 months ago
Hi I have issues with the customizer whenever I install woocommerce and Site Origin Page Builder. An image of how it looks, without woocommerce (same goes without Page Builder but with woocommerce): Perfect – and an image of how it looks with woocommerce and Page Builder: Not good Any idea why? It happens with themes:…
By Matthew Olson, 7 months ago. Last reply by Andrew Misplon, 7 months ago
I’m getting this error when adding SiteOrigin, choosing Post Carousel, navigating to Posts Query, and changing the query to anything other than Posts. … There has been a critical error on this website. … Any known issue that might cause this?
By T Strow, 7 months ago. Last reply by Andrew Misplon, 7 months ago
I had installed and activated your plug-in to make some basic changes to the layout of my site that I did not know that I could do another way (my themes custom .css option) anyway, I no longer need the plug-in, but it will not delete. Please advise.
By Giulio Frusi, 7 months ago. Last reply by Andrew Misplon, 7 months ago
Good evening I am noticing that the website logo disappears if I visit the pages from a device with android 14.0. Also the menu bar is not visible well. How can I avoid this problem. Thanks
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