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Simple product Vs Variable issues

By JohnT, 12 days ago. Last reply by Andrew Misplon, 6 days ago
I have a new product “overseas membership” It is for people to pay membership to our society. There are a couple of issues . There are 2 others with the same issues. If I create a Simple product Virtual selected Downloadable selected Inventory SKU added in stock selected Attributes > Magazine options > expand >…

Site Broken After Upgrading from SiteOrigin Widgets Bundle

By Olga Loran, 14 days ago. Last reply by Andrew Misplon, 13 days ago
Site Broken After Upgrading from SiteOrigin Widgets Bundle SiteOrigin Widgets Bundle causing critical error on website. Whenever we update from SiteOrigin Widget Bundle to any of the more recent versions, our site breaks in a big way. Siteorigin Icons don’t work in Block Editor. The button is not editable and breaks the page. I’m getting…

Editor menu icons

By Laudatio, 3 months ago. Last reply by Andrew Misplon, 1 month ago
Our editor suddenly no longer has all the options when editing a post. What can we do to set it so that we have all the functions in the WYSIWYG editor view again (see print screens)? We have the pro version 2.31.5 and the bundle version 1.67.2

Cannot work on pages

By OT, 2 months ago. Last reply by Andrew Misplon, 2 months ago
Hi A couple of weeks ago a major problem started on my site: I can no longer update my pages. The site still shows up fine on the front end for the users but I can’t make any modifications on my pages anymore on the back end. When I open a page and click to…

Icons not displaying (Vantage, SiteOrigin Features)

By JoergHopfgarten, 2 months ago. Last reply by Andrew Misplon, 2 months ago
I’m using Vantage and the SiteOrigins Widgets Bundle. I’m trying to show some features on my landing page, with an FontAwesome Icon on top. The background color is #216477, the icon should be #ffffff. Unfortunately, for some weeks now, the icons are visible when I’m in the backend editing. But they appear to be invisible…

Website print issue

By W3Mind, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hello, When we try to print the pages on https://k9uchicago.com/ it doesn’t print the page properly. Is there anyway we can fix it? Please let me know. Here’s the screenshot after printing the page https://prnt.sc/0PawowE4Bi7u Thanks

Mobile optimization is not working

By Jamilah M, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Suddenly mobile optimization has stopped working on the site that I manager. I have gotten rid of bloated pages and walked through plugin updates to try and find the issue. The site on mobile doesn’t show the full page that has a restaurant menu and the hamburger menu is duplicated. I’d like to resolve this…

Page Builder problems.

By NW, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hello, I’ve been running into an issue where, when I try to save my edits, the site keeps loading endlessly. This only happens when I add more blocks within the page builder environment. We have sufficient memory and storage for the page, so I believe there might be a bug in your plugin causing this…

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