Support Forum
Browse community answers for this topic or search for a specific issue.
Hi, recently my website lost all its content and got replaced by a tag. When show the page history, the content is there. Maybe is the Widgets plugin? Is there any way to restore the content? Home
Hi, Since updating to V2.33.0, it’s no longer possible to Clone posts. An error stating “”Uncaught TypeError: Cannot read properties of undefined (reading ‘message’)”” is returned in the console. The problem appears to be exclusive to the so_panels_get_layout call –…
Hello, I’m hoping you can help me figure out what is going wrong with our word press website. I am the office admin for a non-profit and I’ve been using Site Origin and the Vantage theme for the last few…
I have been working for 2 weeks now on my site with my hosting company to try to find out why the Visual Editor tab on the Edit Page won’t work. I had SiteOrigin Page Builder as can be seen…
Hello ! I use Polylang on my websites, and Site Origin to handle content page. Recently, I’ve noticed that I have a problem when I create a new translation for a page builded with Site Origin : widgets aren’t loaded…
The word EDIT is showing at the bottom of my Homepage after my last row/widget. It appeared when a comments box appeared. I have managed to remove the comment box but it has left the word EDIT and a space…
Whilst editing my homepage using Site Origins Builder the Homepage title ( HOME) has now appeared underneath my smart slider and a comments box has appeared at the bottom of the page. I don’t know why this has happened as…
Hi everyone I have a problem with the background color sélector into the rows and vidgets parameters. There is no field displayed to select a ‘#hex-color’!? Just a color wheel, which isn’t precise. Something to do? Thanks
Hello, I am unable to update two of my main pages for my site after a plugin update that occurred two weeks ago. Seventeen out of 19 pages I am able to edit.Please find below the issue and steps I…
Can’t Edit Posts that use Site Origin Page Builder Using KadenceVersion: 1.2.25 The “Use Classic Editor for New Posts” has been active since the beginning of the site of 15 years. However only newly created pages utilize SiteOrigin widgets. Previously…
When I go to edit an embedded video the function fails and I am presented with a display of the date and time This is only a recent event is there a workaround whilst a fix is being created? Site…
Our editor suddenly no longer has all the options when editing a post. What can we do to set it so that we have all the functions in the WYSIWYG editor view again (see print screens)? We have the pro…
Hi, You recently gave me some CSS to vertically center carousel items as on this page: https://www.brooklinechamber.com/about-us/annual-sponsors/ That is working great; however, when I insert this page into the footer widget using this code: [insert page=’annual-sponsors’ display=’content’] the carousel items…
It’s been a while since I’ve done any WP development, so bear with me. I’ve read the Start Guide and have downloaded and installed the Vantage theme. What I’d like to do is remove the slider/carousel from under the navigation,…
Since last week I am not able to edit any posts that use the Site Origin page builder, I get a 503 error.I have spoken to may host and they disabled modsecurity and increased memory but it still giving this…
Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer