Raws and widgets color selector issue

Open 9 replies bug-reportpluginplugin-page-builder
Olivier Lemoigne
11 months ago · Last reply by Andrew Misplon 10 months ago

Hi everyone
I have a problem with the background color sélector into the rows and vidgets parameters.
There is no field displayed to select a ‘#hex-color’!? Just a color wheel, which isn’t precise.
Something to do?
Thanks

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Replies

9
  1. Andrew Misplon Staff 11 months, 3 days ago

    Hi Olivier

    Thanks for posting your question.

    When editing a row you should see a field in the DesignBackground Color section as follows. If you aren’t seeing the field in my screenshot, please take a screenshot of the Row Styles > Design > Background Color setting, upload it to WeTransfer.com, Dropbox or any online location and share the link. I’ll take a look and go from there.

  2. Olivier Lemoigne 10 months, 28 days ago

    Hi Andrew
    Here is the screenshot of the Row Styles > Design > Background Color setting.
    idem in the widget > Design > Background Color setting
    http://www.webstermedias.com/download/color-selector.png
    I use the last versions of:
    WP 6.8.1, (configured Multisite)
    OceanWP 4.1.0
    Ocean Extra 2.4.9
    SiteOrigin Page Builder 2.32.0
    SiteOrigin Widgets Bundle 1.69.0

    Thank you for your help because I need to use SO CSS to get the same bgcolor in different rows

  3. Andrew Misplon Staff 10 months, 27 days ago

    Hi Olivier

    Thanks for the screenshot. Does the issue persist if you try another browser?

  4. Olivier Lemoigne 10 months, 27 days ago

    Hi Andrew
    Yes I use to build with Chrome but it’s the same issue with FF, Opera and edge
    Thanks

  5. Andrew Misplon Staff 10 months, 27 days ago

    Thanks for the update. You can perhaps try testing with only Page Builder activated; all other plugins temporarily deactivated. If the issue persists, try temporarily switching to a default theme and testing with only Page Builder activated.

  6. Olivier Lemoigne 10 months, 27 days ago

    Thank you for your quick answer.
    I check it
    Have a nice day

  7. Andrew Misplon Staff 10 months, 27 days ago

    Sounds like a plan; please let me know how you get on. Hope you have good further too.

    Cheers
    Andrew

  8. Olivier Lemoigne 10 months, 27 days ago

    Bad news
    I look an old client site. Same config and no maintenance!
    and it’s OK?!
    The widgets versions > http://www.webstermedias.com/download/Back-oem.jpg
    WP: 6.2.6
    PHP: 7.3.33
    OceanWP 3.4.3

    Could WP Mulitisite be guilty?

  9. Andrew Misplon Staff 10 months, 27 days ago

    Not as far as I’ve ever seen. We run multi-site for our demos.

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