Support Threads: plugin

Page builder error

By Ankur Shah, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I have just recently noticed the error below on my WordPress website Can you please look into this and let me know how this can be resolved? This error occurs after I open the visual editor to add or edit text. There has been a critical error on this website. Learn more about troubleshooting WordPress.

Jetpack Conflict Affecting Paragraphs

By Tutors & Futures, 1 year ago. Last reply by Andrew Misplon, 1 year ago
This is a very strange conflict that has occurred. When Jetpack plugin is activated it is removing the paragraphs on certain areas of my site. On the homepage for example: Over the past decade, Tutors & Futures has worked with hundreds of students across the world, offering a bespoke provision to each and every family.…

Blog Post Title Colour Not Changing

By Tutors & Futures, 1 year ago. Last reply by Andrew Misplon, 1 year ago
On my homepage at the below link, I have added a Blog Post carousel towards the bottom. The background is blue but I cannot get the title font to change. I have adjusted it on the widget but it remains the same no matter what I do. www.tutorsandfutures.com

Uncaught Error: Call to undefined function orion_get_theme_option_css()

By A h, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello, I get this error: E_ERROR was caused at line 13 of the file /home/asd/ftp/asd/wp-content/plugins/recycle-plugin/widgets/so-widgets/orion-features-w/orion-features-w.php. Error message: Uncaught Error: Call to undefined function orion_get_theme_option_css() in /home/asd/ftp/asd/wp-content/plugins/recycle-plugin/widgets/so-widgets/orion-features-w/orion-features-w.php:13 Stack trace: #0 /home/asd/ftp/asd/wp-includes/class-wp-widget-factory.php(61): orion_features_w->__construct() #1 /home/asd/ftp/asd/wp-includes/widgets.php(115): WP_Widget_Factory->register(‘orion_features_…’) #2 /home/asd/ftp/asd/wp-content/plugins/so-widgets-bundle/base/inc/widget-manager.class.php(62): register_widget(‘orion_features_…’) #3 /home/asd/ftp/asd/wp-includes/class-wp-hook.php(307): SiteOrigin_Widgets_Widget_Manager->widgets_init(”) #4 /home/asd/ftp/asd/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array) #5 /home/asd/ftp/asd/wp-includes/plugin.php(476): WP_Hook->do_action(Array) #6 /home/asd/ftp/asd What can I do?

Can’t open or edit Custom HTML widget

By IQ Glass, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi, When I try to open or edit a Custom HTML widget on my site which uses the Siteorigin builder it just brings me to a blank page with the date and time in plain text in the top right corner. I have read other threads and articles and tried the various troubleshooting methods mentioned,…

SiteOrigin CSS – error notify

By Ernesto Serpagli, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hello guys, I have been using this plugin since I developed my site and am very happy with it. Today I recognized something very strange when I try to start it: Normally, as I start SiteOrigin CSS, I push the “eye”- button above on the right site and my homepage apperars immediately for navigating/editing. If…

Plugin not working on migrated site

By Carl Crawford, 1 year ago. Last reply by Andrew Misplon, 1 year ago
I migrated my WordPress site to a new server. Everything is working except for Page Builder. When I got to page that uses Page Builder, I get a page with he following text: ————— Section ID: Enter a Unique Section ID. You can use this ID in Menu item for enabling One Page Menu. Title:…

Google Maps Widget is not displaying the Google-Logo, license breach

By Vincens von Bibra, 1 year ago. Last reply by Andrew Misplon, 1 year ago
Hi there, Google send an email that the use of Google Maps on a clients site (https://kjp-praxis-duesseldorf.de/kontakt/) is not in line with the license, because the Logo is not visible. I looked into it, and it appears that the Logo is in the DOM, but just above the Map-Container and therefore not visible. The problem…