Home>Support>Bug Report

Issue with the SiteOrigin Tabs widget

By kcwong, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hi Andrew, I have a page with just two widgets: (1) SiteOrigin Tabs and (2) Custom HTML (refer to their full setup in the WeTransfer link shared below). There are 9 images in the tabs widget. They have been pre-assigned with 9 separate images (1.png to 9.png). The codes in the Custom HTML widget are…

Custom HTML widget only displaying shortcodes

By kcwong, 4 months ago. Last reply by Andrew Misplon, 3 months ago
Hi there, I use three Custom HTML widgets on a page (refer below). This custom HTML widget used to display and render the page properly. However, instead of rendering the page correctly, it now displays only the shortcodes on the page as follows: [do_widget id=siteorigin-panels-builder-3] [do_widget id=custom_html-4] Any hint and advice on resolving this issue…

Contact formular responds with error

By Eric Eggebrecht, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hello, I am receiving the following error when committing the contact formular on my website (see screenshot here: https://grundmann-maschinenbau.de/wp-content/uploads/2024/03/Screenshot_Error.png). “Error sending email, please try again later.” Do you have an idea what’s wrong? It used to work and I had nothing changed. Best, Eric

Layout issues after 2.29.8 update

By newty, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hi, With the update of SiteOrigin Page Builder from version 2.29.6 to version 2.29.8, the layout of my landing page is broken and I have some css code displayed at the end of the page. version 2.29.6 – https://tinyurl.com/25zbv5mc version 2.29.8 – https://tinyurl.com/299ktbyp here is an extract of css displayed at the bottom of the…

forminator_form id=”655″

By Johanna Bouwer, 4 months ago. Last reply by Andrew Misplon, 3 months ago
Hi everyone, Hoping someone could please help me, i an an armature, doing a site for my Husband, i did the site with free version of Site Origin, and created a form with forminator, for month the form worked with no problems, however me noticed that the form is giving us an error “”forminator_form id=”655″not…

unwanted hover effect on sow-slider-image-container

By Sean Webber, 3 months ago. Last reply by Andrew Misplon, 3 months ago
Hi, I believe since the last update, there’s a new hover effect which overlays a grey box around my hero animation – I’ve identified this as the site sow-slider-image-container. Please see https://www.thephysiobot.com/ to see what I mean. The grey appears over the video/animation which should remain entirely white. Is there a quick fix to avoid…

Administrator user not able to edit widget

By Prachi Patel, 5 months ago. Last reply by Andrew Misplon, 4 months ago
I have recently updated the plugin to 1.58.5 after the update only super admins are able to edit the site origin widget bundle features and site origin widget accordion. Users who have administrator role are not able to edit the widget and it blank out all the content in widget after the publish of the…

Bunch of undefined array key errors since update to 1.58.10

By K2PLUS, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hi since the plugin was updated to 1.58.10 i get a bunch of errors: Undefined array key “square_shape_padding” in addon-so-widgets-bundle/extra-widgets/service-box/service-box.php on line 294 Undefined array key “icon_bg_color” in addon-so-widgets-bundle/extra-widgets/service-box/service-box.php on line 286 Undefined array key “square_shape_bg_color” in addon-so-widgets-bundle/extra-widgets/service-box/service-box.php on line 293 Using WordPress 6.4.3 PHP 8.1.27, litespeed Ultimate Addons for SiteOrigin 2.4.2 Any idea how…

Site Origin Widgets Bundle update to v.1.58.9 breaks iFrame and JavaScript pages

By CautiousEditor, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hi Support Forum, We’re running a WordPress site hosted by Site5. Our Worpress version is v.6.4.3 with PHP version: 7.4.33. We have Site Origin Page Builder and Site Origin Widgets Bundle active and installed (running version is: v.1.58.7), and have never had an issue until the latest update to Widgets Bundle v.1.58.9. Upon hearing that…

Conflict with plugin Page Builder by SiteOrigin

By Indo French Hub, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Website: indofrenchhub.com Theme: SiteOrigin CorpVersion: 1.20.2 Page Builder by SiteOrigin Version 2.29.5 This morning the website stopped working. Shifted the site to a staging site (provided by the Hosting Service Provider) https://indofrenchhub.staging.tempurl.host/ All plugins were deactivated and the website was working. Then 1 by 1 – activated the plugins until activating Page Builder by SiteOrigin…

Page Builder 2.29.4 removes script style form keywords (Marketo forms)

By Bruno Rochat, 4 months ago. Last reply by Andrew Misplon, 4 months ago
Hello, I have a [marketo …] shortcode inside a page builder line. This shortcode is replaced by script, style and form (the Marketo plugin script). It works with page builder 2.28.0 but when I upgrade to page builder 2.25.4, script, style and form keywords are removed. When I tested this weekend with page builder 2.25.4…

SiteOrigin Page builder, jQuery/shortcode plugins not working

By Danny De Vries, 4 months ago. Last reply by Andrew Misplon, 4 months ago
On all pages build with SiteOrigin page builder are suddenly not displaying jQuery elements anymore. This includes all plugins using shortcodes. It just outputs the jQuery script code instead of the actual element. After some quick testing, when the shortcode element is loaded in without using the Pagebuilder, it works perfectly fine. When entered within…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More