Upgrade to Vantage premium from standard
By Gerald Hynes, 7 years ago. Last reply by Alex S, 7 years ago
I have been running Vantage and have now bought Premium but I cannot upgrade my existing website.
Support Threads
no credit card
By Markus Kuehnlein, 7 years ago. Last reply by Alex S, 7 years ago
ok, I know it´s not the right Thread, but I miss a person whom I can turn to. It´s unable to pay without a credit card, also with paypal. What i can do now?
Page Builder alignment issue with Arabic
By Hussam, 7 years ago. Last reply by Alex S, 7 years ago
Hello everyone, while designing a website, I stumbled upon problem while using the SiteOrigin page builder in Arabic while making a page consisting of one row and 2 widgets, the problem is that the whole row looks shifted to the right or it looks like there’s a hidden 3rd widget creating a huge white blank…
Moving Site logo to the far left of page
By Craig Lind, 7 years ago. Last reply by Alex S, 7 years ago
Im trying to move my site logo to the far left side of the page but i cant get it to move past the current location if i use this belove in centers it here is the site http://mjmlroofing.org/ /* Vantage Center Logo */ header#masthead .hgroup .logo { float: none !important; } header#masthead .hgroup .logo…
Prebuilt Layouts return no results
By atiseau, 7 years ago. Last reply by Alex S, 7 years ago
Hi! Hoping someone can help me, fast! I cleared my WordPress site to start over again and I originally used SiteOrigin Page Builder’s prebuilt layout to design my site. I’ve reactivated all previous widgets but for some reason when I search the prebuilt layout directory now, it returns no results. Does anyone have any solutions…
SIteOrigin Contact Form not receiving messages.
By awilson, 7 years ago. Last reply by Alex S, 7 years ago
Hello, I am currently testing out the SiteOrigin’s Contact Form on the Bento Theme and I am not getting any messages from it. It will say that the form was submitted successfully but I do not receive any messages to my email. This site is in “Coming Soon” Mode, would this have anything to do…
Fullwidth row not working in IE11
By kamiyeye, 8 years ago. Last reply by kamiyeye, 7 years ago
Hi there, I found that the fullwidth rows not working correctly in IE11, please see Home Page 4 It works well in Chrome and Firefox. Any ideas? Best Regards, Edward
Slider Widget icons Ada compliance
By cjouper1, 7 years ago. Last reply by Andrew Misplon, 7 years ago
I have installed the simple slider widget on a website for a client. When I run the WAVE accessibility check on the page, it comes up with an “empty link” error on the two icons for moving left and right in the slide show. Is there a way to add alt text or link information…
Widget Post Carousel
By Dani47, 7 years ago. Last reply by Dani47, 7 years ago
Hi, I’m Trying to change the backgorund colour in the Post Carousel widget using this css: .sow-carousel-wrapper ul.sow-carousel-items li.sow-carousel-item .sow-carousel-thumbnail a span.overlay { background: #ededed; } …and it works fine in Pages and Post but not in portfolio (My portfolio is a Custom Post Type using CPT UI Plugin). Do you know what may be…
Site Orgin Slider doesnt work since a couple of Days
By Heiko, 7 years ago. Last reply by Heiko, 7 years ago
HI, I have no idea why the Slider doesnt work anymore. Some Days ago it stopt working from day to day. I think i have nothing changed on the site. Is not on a Single post, its on the hole Domain. https://plattenheber.org/fein-dustex-25-industrie-staubsauger/ Thats a Post, there should be some Slids with picture. It would be…
Sireorigin Pagebuilder breaks form posts
By ojt “ojt”, 7 years ago. Last reply by ojt “ojt”, 7 years ago
I own a plug in that uses a basic POST form. It uses a shortcode and works correctly with WordPress’s standard text editor using either the “text” or “visual” tab. However if I use Siteorigin Pagebuilder the form does not post correctly. It seems to wipe the POST form data, or something similar. I haven’t…
Problems with Siteorigin Corp theme + Siteorigin page builder plugin
By Jose Maria Martinez Burgos, 7 years ago. Last reply by Alex S, 7 years ago
Hi, I installed Corp theme and page builder plugin (+ widgets bundle + siteorigin CSS) on localhost and everything works fine. I uploadad everything my website using Duplicator and the problems started. I can´t customize the theme using the Customize option, the screen gets blank, only the ‘You are customizing …’ text. The pages or…
Removing the Footer or Changing it on Site Origin North
By Dexter Keuss, 7 years ago. Last reply by Alex S, 7 years ago
Hello, i am currently running my site with site origin north, and would like to change the bottom to my address, or remove it. What do I need to do, to complete this? Is it premium membership or what? thanks!
Page Builder Tab Missing
By Mark Vaughan, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Is this due to a conflict with newer word press version?
Woocommerce Theme Update
By Perran Costi, 7 years ago. Last reply by Andrew Misplon, 7 years ago
Hello, after the new woocommerce upgrade it now says that Your theme (Create) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the…