Home>Support

Visual Editor no longer available

By MSY, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello, I have somehow lot the visual editor on my website. Not sure when as I have not made changes in about 3 months. I have read other threads and disabled other non-site Origin plug-ins, cleared the cache, deleted additional CSS. None of these worked. Pls help.

Site Origin Button is too big on mobile

By Jesse, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Helle everyone, I use the Site Origin Widgets for a while now. Yesterday, I changed something in the header of a website (changes the size of the logo, mobile version). Since I have done this, the Site Origin Widget (Button) becomes very big on a mobile phone. On a desktop, everything looks fine. There is…

editor problem since WP upgrade

By Olivier Requet, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello i got an huge blue area of around 820px height since update to WP 5.02 and update to the last SiteOrigin plugins. This occurs for every new rows. Do you have any idea ? seems that every new row takes my screen height instead of adapting to the height of the widgets bars.

problem with text and html editor

By thorty, 5 years ago. Last reply by Andrew Misplon, 5 years ago
hi, i started a new site. totally frsh installation. nothing other installed then classic editor, pagbuilder and widgets bundle. as template i use vantage. if i use the widgets html editor or siteorigin editor i have problems with displaying my entered text. e.g. if i type the following: I typed this! the text output on…

No option to use sitebuilder on pages

By zong, 5 years ago. Last reply by Andrew Misplon, 5 years ago
There is no option to sue site builder on pages. Older forum threads show tabs, but there are no tabs to choose from anymore, there is 3-dot menu on the left side that opens the page options that lets you switch the editor, and page builder is not listed. Example of what older forum threads…

Update on page builder problem

By Lance Raphael Cherry, 5 years ago. Last reply by Alex S, 5 years ago
Hi, i updated page builder plugin to the latest version, but it appears that some other plugin has replaced page builder. At first I thought it was the updated version so I went back to the older version but the replacement is still actively there. currently i cannot use page builder, but the new plugin…

Site Origin Premium for 2 sites and Vantage

By Suzanne Boles, 5 years ago. Last reply by Alex S, 5 years ago
Two questions please: 1. I’m running site origin on 2 sites. If I upgrade to premium is that just for one site? 2. I paid for the Vantage Premium (I thought for both sites but maybe just for one). It’s still working on the site. But I read it’s only available on premium package? So…

Grey color between rows

By jolan, 5 years ago. Last reply by Alex S, 5 years ago
Hi, for one of my sides I use two rows. One with Site Origin Editor and Site Origin Hero, the other with the Site Origin Hero only. Unfortunately there is a „grey” bar between the rows when I start the preview. Some months ago I had the same content for another page and it worked.…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More