Support Forum

Get help from the community and our team. Browse threads or start a new one.

Video with small black box overlay in Chrome/Opera?

plugin plugin-widgets-bundle technical · By rgdot · 4 years ago · Reply by Andrew Misplon 4 years ago

I have used the video widget to add a selfhosted webm on the footer of a page with the builder. But there is an odd small black box overlayed on it that seems to be absent when using Firefox but…

CSS not displayed.

plugin plugin-siteorigin-css technical · By Ioannis · 4 years ago · Reply by Andrew Misplon 4 years ago

Hi, I have installed the CSS origin & acitivated the plug in. As I move the cursor it does not show any css window, what is going on?

Cannot edit a page anymore

customization plugin plugin-page-builder · By SamHenn · 4 years ago · Reply by Andrew Misplon 4 years ago

Hi, I have just discovered a WP website, where I cannot edit the content of some pages, maybe all which were builded with WPBakery Page Builder. I just would like to modify a little part of the form. – The…

How to Fix Page Builder Without Losing Website Content?

plugin plugin-page-builder question · By mchen1 · 4 years ago · Reply by Andrew Misplon 4 years ago

Recently, I had a website crash because the Page Builder plugin got corrupted and prevented the website from publishing online. We tested all plugins on the website and verified that Page Builder was the one causing the issue. We deactivated…

Home page gets inserted into product page w/more than 30 product variations

bug-report plugin plugin-page-builder · By yatgirl · 7 years ago · Reply by Andrew Misplon 4 years ago

As requested in WordPress Support Forum Home page gets inserted into product page with more than 30 product variations Copied below: Hi I previously posted in this forum regarding Site Origin Page Builder ver 2.66 inserting my home page into…

Can no longer edit my site

plugin plugin-page-builder · By RyanS · 5 years ago · Reply by Andrew Misplon 4 years ago

Hello and Thank you – I can no longer edit anything on the page using Site Origin plugin- when activated all i see when i try to edit a page is: Add Widget Add Row Layouts History Live Editor Addons…

If you have already a theme, is PageBuilder the block builder?

plugin plugin-page-builder question · By wireb · 4 years ago · Reply by Andrew Misplon 4 years ago

How would you describe PageBuilder to the layperson when compared to a theme builder? wb

Folders included in Installation

general technical · By Eric Haan · 4 years ago · Reply by Andrew Misplon 4 years ago

We had an upgrade fail and need to reinstall the plugin but it will not allow me to reinstall as it says the destination folders already exist. I need to know which folders to remove.

Seeking Clarity: Extending existing widgets Tutorial

developer plugin plugin-widgets-bundle · By Timothy Andes · 4 years ago · Reply by Alex S 4 years ago

https://siteorigin.com/docs/widgets-bundle/getting-started/extending-existing-widgets/ I am struggling to understand an item in the first code block of this tutorial. What is the ‘mytheme’ string argument on the 4th line? What is it pointing to? `mytheme` isn’t mentioned anywhere else in the tutorial, and…

Footer bug

bug-report theme theme-unwind · By Rayna Fahey · 4 years ago · Reply by Andrew Misplon 4 years ago

I’m using Unwind. If I click Privacy Policy Link in the footer settings in the customiser, it doesn’t have a space between the policy link and the Theme by Site Origin text. I’d like to include both so if you…

Editor widget – responsiveness

customization theme theme-unwind · By Rayna Fahey · 4 years ago · Reply by Andrew Misplon 4 years ago

Hi I’ve been building a site using Unwind theme. I want to create more white space around the text on this page but if I add more padding to the widget it makes the mobile version awful. Have you got…

Trying to upgrade from version 2.3.2 Page Builder

plugin plugin-page-builder technical · By brent peacher · 4 years ago · Reply by Andrew Misplon 4 years ago

Is there documentation for upgrading Page Builder? I’m on version 2.3.2 trying to upgrade directly to 2.12.2 and I get the following error: PHP Fatal error: Uncaught Error: Call to undefined function wp_doing_ajax() in /home2/kyrxorg/public_html/wp-content/plugins/siteorigin-panels/siteorigin-panels.php:46

Need faster, guaranteed help?

SiteOrigin Premium includes priority email support with direct replies from our team, usually within one business day.

Explore Premium Support Start New Thread