By Kelly, Kaydee Web, 3 years ago. Last reply by Alex S, 3 years ago
Hey there, I have got billing on my Google Cloud account, I have updated the API key, the plugin and themes are up to date, I have deactivated all plugins to see if they are conflicting. The Google map will not work. There is no error message on the front end at all. I get…
By gaialabs, 3 years ago. Last reply by Alex S, 3 years ago
Hello, I’m encountering a strange issue with permalink. As soon as I’m using the Post Carousel Widget, the permalink of the page changes to a new version of an old post, totally unrelated. Steps to reproduce the issue: 1. I create a new page, named Test, a permalink ‘test’ is associated, I can edit/save this…
By Lidiia, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, since a year we work with SiteOrigin Widgets Pack. Today I started working on one of pages and there was suddenly a problem, which influenced all the pages where SiteOrigin was used. This code “u003cpu003e” or something similar to it appears everywhere where there should be a text. For example I want to write…
By Josh Orenberg, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi somehow I created a pale green box around the contact form here. I’d like to get rid of the box. How can I do this? I can’t find any custom css relating to the box nor any settings for the contact form that are relevant. Thanks!
By pasticceria scandaliato, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I checked your dashboard and found that one of the installed plugins (SiteOrigin Widgets Bundle) is creating the issue. I have deactivated the plugin and the CSS is disappeared. problemi nella impostazione di più pagine del sito Message u003cp style=u0022text-align: center;u0022u003e potreste aiutarmi nel risolvere il problema… attualmente nn posso utilizzare il plugin perchè è…
By wylbor, 3 years ago. Last reply by Andrew Misplon, 3 years ago
The “SiteOrigin Hero” Widget stops being loaded on the website after a while, only restarts when i log in into the “wp-admin”. The website is “https://pm4r.com.br/” and the “SiteOrigin Hero” is at the top – you may see only a blank space when accessing the website. WP Version: 5.8.2 Page Builder by SiteOrigin Version: 2.15.0…
By Lucas Lopvet, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, I have an issue with the carousel widget, it was working fine so far, until I added a new entry. Now on the slider, an entry is displayed inside another entry, resulting in having them stack together. When looking at the code, the image and content get added to the other entry. Very weird.…
By bladink, 3 years ago. Last reply by Andrew Misplon, 3 years ago
SiteOrigin Post Carousel off version 2.15.0 not showing on website page. When hovering over the position of the elements can still be clicked to get to the page, but on the screen the thumbnail and title can’t be seen, it’s like invisible. What settings do I need to have it show up? Thanks so much!
By Shawn, 3 years ago. Last reply by Andrew Misplon, 3 years ago
If I try to use the themes customize feature I get a www.xxxxxxxxxx.com/wp-admin/customize.php error and a white screen. Only when I disable the Bundle does everything work again. Cant seem to find any error logs thrown other than this page source: Title WordPress › Error There has been a critical error on this website. Please…
By jonathan Rosen, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi SiteOrigin Forum, So I setup/formatted the SiteOrigin Contact Form Widget for my homepage side panel. It looks great on desktop, but on mobile view it’s large and the first thing you see. It dwarfs in size the website Title and is above the homepage image. (all other menu items are Collapsed in a three-line…
By Philipp Wiedl, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I have siteorigin page builder installed on my website. I use the siteorigin plugins bundle with the siteorigin pagebuilder on several sites. Now I updated to the newest plugin verstion (1.25.1) and saw, that the google maps widget doesn’t show anything (only white area). I tried roll back the plugin and recognized, that the…
By Heidi Duncan, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Why did the Google icon option get removed from the list of networks on the Social Media Buttons widget?! We’ve had this widget on our customer’s home page for over a year, with multiple networks included. I was alerted today by our customer that a blank space now appears where the Google icon once was.…
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