Accordions Not Opening for Some Users

By Joanne, 3 years ago. Last reply by Alex S, 3 years ago
Hi, I’m experiencing complaints from some individuals using Google Chrome and Firefox saying they can’t open any of the SiteOrigin accordions on our website. Regrettably, I’m not able to see or experience this problem. Has this ever happened before? Can you please take a look at our website (https://wclc2020.iaslc.org/information-for-abstract-presenters/)?

Missing Widget

By SyndicateDiaz, 3 years ago. Last reply by Andrew Misplon, 3 years ago
“The widget thim_campaign_widget is not available. Please try locate and install the missing plugin. Post on the support forums if you need help.” Not sure what happened, went to the site and a section of the homepage was gone and found this error in the page editor. Any light that can be shed on this…

Headline Plugin Content Disappearing

By James Conley, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Content in headline plugin is disappearing or not appearing at all. First attempted to edit content in pre-built layout, but headline content disappeared upon editing. New headline segments never show content when attempting to edit. Is this occurring for anyone else? SiteOrigin included in theme bundle (The Landscaper – ThemeForest).

error woocommerce subscriptions and site origin widget bundle

By CHRISTOS GEORGAKAS, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello as the problem says spoke also with woocommerce support and they told me that there is a js from https://auctionsearly.com/wp-content/plugins/so-widgets-bundle/js/jquery.cycle.min.js?ver=1.17.10 error : TypeError: l is undefinedjquery.cycle.min.js:6:4436 jQuery 2 can you help me please? the problem occurs when you choose from pricing table > basic > sign up > fill the fields and you can…

Page Jump on Accordion/Tab Link

By Joanne, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I recently updated the to the latest Siteorigins Builder and Widget plugin (Version 2.11.5 and Version 1.17.10 respectively), and have noticed that now when users click on accordion or tab they jump to the text area. How do I disable this jump? I’ve tested by disabling other plugins, but no luck so far identifying…

Feature widget – icon not centering

By Katja Claes, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello On the following page: https://hybrideleren.basolimburg.ucll.be/methodes/abc-methodiek/ I used the SiteOrigin feature widget with one feature per row. In the example layout the icons are perfectly centered, but on my page only the text is centered but not the icon. I tried adding some custom css to center the icon but no luck. Could you please…

Issues with the Post Carousel Widget

By EnergyProjections, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi there, There seem to be quite a few issues with the SiteOrigin Widget in WordPress. Things were working fine on my website till Thursday, 12 November 2020. However, problems started to happen from Friday, 13 November 2020. For instance, posts in Post Carousel are now appearing vertically. They used to appear horizontally before. I…

Invalid img loading HTML attribute value in Slider widget

By Disassembler, 3 years ago. Last reply by Andrew Misplon, 3 years ago
SiteOrigin Image Slider widget generates images with as attribute. The only valid values for loading attribute according to HTML standards are “eager” and “lazy”. The value “1” is invalid. In order to fix the invalid HTML, one needs to modify wp-content/plugins/so-widgets-bundle/widgets/slider/slider.php and change to on lines 171 and 201 (in version 1.17.8 of SiteOrigin Widgets…