By James Conley, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Content in headline plugin is disappearing or not appearing at all. First attempted to edit content in pre-built layout, but headline content disappeared upon editing. New headline segments never show content when attempting to edit. Is this occurring for anyone else? SiteOrigin included in theme bundle (The Landscaper – ThemeForest).
By bwaters, 4 years ago. Last reply by Andrew Misplon, 4 years ago
My menu drop downs are disappearing behind the Hero Image, I have the north theme installed. I searched for related fixes and you suggested changing the z index for the header/menu. I was able to adjust this (I am using elementor pro to build my header) but the drop downs are still disappearing and I…
By daniel-bizz, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hey, On a few of my pages, where I use the PageBuilder by SiteOrigin when I click on a specific layout to change it, it sends me straight to a white page with just the current date and time in GMT. However, when I click on other layouts on that same page, they work. They…
By CHRISTOS GEORGAKAS, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello as the problem says spoke also with woocommerce support and they told me that there is a js from https://auctionsearly.com/wp-content/plugins/so-widgets-bundle/js/jquery.cycle.min.js?ver=1.17.10 error : TypeError: l is undefinedjquery.cycle.min.js:6:4436 jQuery 2 can you help me please? the problem occurs when you choose from pricing table > basic > sign up > fill the fields and you can…
By Michael S Twiselton, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I have a client who is using good news theme, when I install site origin premium it says installed, when I click on activate it says there is an error and won’t let me into wp-admin, if I delete the plugin from the wp-content/plugin directory it lets me into wp-admin. I have the premium license,…
By Scott, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, We are building a website using the Leto theme by Athemes. As can be seen here www.gingerinopom.com We are having some trouble with spacing between blocks, rows etc. Whenever we test in mobile, everything is either on top of one another or spread too far apart and we are having difficulty in changing this.…
By sebamom, 4 years ago. Last reply by Andrew Misplon, 4 years ago
All of sudden, it stopped working. There are two tab items, one tab item is working, the other one is not working. I checked all codes with classic editor, but nothing I found. It is not just for one page, all of pages that I used tab menu, doesnt work. I tried to edit using…
By diabolo-web, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello ! I’m creating a new space for my website in order to have a pre-production for my test. Everything is ok except that 2 points : 1 – some blocks (div) with images have width issues. 2 – In addition, I no longer have access to the page builder edition in the BO. I…
By Marko Carević, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello everybody. I have an issue where I cant automatically translate my website, as it uses shortcodes in Site origin as basic website builder. As I have researched, I should have all shortcodes added to WPML so it does not try to translate the code, but only what is between code. Can you guys help…
By Michael Kastler, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Not sure if this is implemented or not, but I would really like the ability to add SO widgets to our widget areas/sidebars that can have their visibility toggled based on device. This is available for all SO widgets placed on pages and posts, so not sure why it wouldn’t be on sidebars? Additionally/alternatively, it…
By Tammy Bridges, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I was so excited about this plugin after searching for so long for the perfect solution BUT as I feared it’s not working. I am making changes and they are NOT updating. Does anyone have any ideas?
By Suzy, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I have some issues with the slidebar. I’ve already bought the upgrade slidebar in order to see if something changes but without sucess. What Can I do? I can’t manage the images, I’ve already copied the shortcode of the slide bar that I have created but nothing happen. The only slidebar that works it’s…
By KellyB, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I’ve tried to update a couple pages on my blog, including the landing page. When I “Update” and “View Page” none of the edits have stuck. Do you have a solution for this problem?
By Jennifer Foley, 4 years ago. Last reply by Andrew Misplon, 4 years ago
There is something corrupt in the widgets bundle that is preventing me from: – editing existing content – loading the siteorigin editor in new pages/posts When I disable the plugin, the editor loads and I can make updates. But as soon as I activate the plugin, it essentially shuts everything down from changes and the…
By Jason Bugg, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hi there, The latest WordPress Core updates disabled Page Builder on our site (elphinstone.com). I contacted WordPress WPEngine support and they rolled back the update and it fixed the issue. Are you presently working on an update for the free version or only for Premium customers? Thank you, Jason
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