Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer 
Missing Widgets
Hi, A new client of ours uses the SiteOrigin Page Builder (and widget bundle) on their site and recently almost all of the content on their site has disappeared. When I edit a post on the site, I’m told that…
Support Forum
Topic: plugin
Browse community answers for this topic or search for a specific issue.
SiteOrigin Hero widget hides Menu
Hi, I’m using SiteOrigin Hero widget on my homepage epitravelsportugal.com and it is hiding the drop down menu. I’ve tried several aditional CSS code from this forum, but nothing seems to work. Can you please help? Thanks. Frederico Amorim
Adjusting logo size
Every time I try making adjustment to my site logo to my preferred adjustment settings there occurs problem with cursor pointing to editing button or any download buttons, which keeps on disappearing and appearing again in other words it is…
Plugin conflict with WPML
Hi, I found this post and found that this issue now is back in business (because I do not suspect this fixed ticket is still the case…?) When having either WPML or SiteOrigin activated, pagination for blog page is throwing…
Hero not working in editor
I have a site built with Corp and Page Builder. When editing the home page I cannot edit the top hero image. When I click “edit” on the widget, it starts to open the editor but quickly refreshes to a…
Widgets Bundle and Astra theme
Hello, I have website and I am using Astra theme there. Please are the Widgets Bundle plugins fully compatible with this theme? I am asking just to be sure that after an installation of this widgets bundle, there won’t be…
Hero Widget is not scrollable on Ios
Hi, I have 2 problems with Hero Widget: 1. Hero Widget (Image/Background) is not scrollable on IOS. And it’s a really big problem for users & usability. 2. Video-Background Hero Image doesn’t play on Mobile Could you please tell me,…
all the blocks on all pages have disappeared
all the blocks on all pages have disappeared it is also impossible to restore pages from a backup copy, writes that the page has been restored, but the blocks do not appear. Several hours of work. Tell me how to…
image link
Hello I have updated wordpress and since the image links do not work. If i click on an image i only see a little spinning wheel but the links does not open. the image is placed in a widget. Who…
Lost Premium key
Hello, I’ve somehow managed to delete my premium key email from my inbox and trash. Is there a way to retrieve the key from my account? Premium was purchased on January 14th 2021
SiteOrigin Widgets Bundle slows down WordPress Backend
Hello everyone, I have some Problems with SiteOrigin Widgets Bundle Plugin on my WordPress Page. When I activate the Plugin the Backend slows down pretty much. I already tried to deactivate the all Plugins and only activate the SiteOrigin Widgets…
Page Builder not working on home page
I have experienced this before on and off with different solutions, seems to happen to me with wordpress updates, the page builder either shows only code in the classic editor, or a jumbled mess in the block editor. Currently it…
Edit mode returns date
Hi, I use Customizr theme and when I try and edit some of the SiteOrigin items It crashes and returns a date. I am on the latest Wordpres 5.6.1 with PHP 7.4. I deactivated all plugins and themes. I then…
Recycle Theme and SiteOrigin Widgets Bundle plugins crashed
Hi, I am getting this error: Fatal error: Cannot declare class orion_accordion_w, because the name is already in use in /home3/r67708expe/public_html/wp-content/themes/recycle/widgets/so-widgets/orion-accordion-w/orion-accordion-w.php on line 0 I made a diagnosis and it seems that Recycle Theme is not compatible with SiteOrigin Widgets…
Mobile only rows
I cannot make the css additions on this post https://siteorigin.com/thread/mobile-only-rows/ work using the row class. If I put the css class in the cell class it works. What I might be doing wrong.