Home>Support>Siteorigin conflict

Siteorigin conflict

Hello,

I’ve been using Siteorigin for a long time in my website. Yesterday I’ve logged into my wordpress admin panel and when I tried to edit a page, just appeared the text version and the visual panel, but not the Siteorigin. I’ve tried to disable all the plugins as mention in other threads and It wasn’t working, but I’ve discovered that if I change the wordpress theme then starts working.

I don’t know why it’s happening that, it’s the same theme since the beginning. I’ve also used the google chrome developers tool to look if there is an error and that’s what appears.

Uncaught ReferenceError: panelsOptions is not defined
at HTMLDocument. (siteorigin-panels.min.js?ver=2.11.8:8)
at i (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.6:2)
at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.6:2)
at Function.ready (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.6:2)
at HTMLDocument.J (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.6:2)
(anonymous) @ siteorigin-panels.min.js?ver=2.11.8:8
i @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.6:2
fireWith @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.6:2
ready @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.6:2
J @ load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.6:2

Do you know what’s happening?

Thanks in advance

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 1 year, 2 months ago xbar

    Hello,

    I’ve discovered that was a problem with the theme not with the siteorigin, now it’s solved.

    Thanks

  2. 1 year, 2 months ago Andrew Misplon Hi, I Work Here

    Hi, thanks for reaching out. It sounds like your theme might be producing a JavaScript error which in turn is impacting plugins that use JavaScript such as Page Builder. If you temporarily deactivate all plugins including Page Builder and then edit a page, are there errors present in the console in red text? https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

  3. 1 year, 2 months ago Andrew Misplon Hi, I Work Here

    Super, glad to hear you’re making progress. Thanks for the update :)

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More