By Cameron Reid, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello, I’ve somehow managed to delete my premium key email from my inbox and trash. Is there a way to retrieve the key from my account? Premium was purchased on January 14th 2021
By Jordan22, 4 years ago. Last reply by Andrew Misplon, 4 years ago
Hello everyone, I have some Problems with SiteOrigin Widgets Bundle Plugin on my WordPress Page. When I activate the Plugin the Backend slows down pretty much. I already tried to deactivate the all Plugins and only activate the SiteOrigin Widgets Bundle Plugin. But it is still super slow. Also I tried to delete Plugin and…
By J. Anthony, 4 years ago. Last reply by Andrew Misplon, 4 years ago
I have experienced this before on and off with different solutions, seems to happen to me with wordpress updates, the page builder either shows only code in the classic editor, or a jumbled mess in the block editor. Currently it is only the home page. I created the site with Vantage and Page Builder, I…
By barrysss, 4 years ago. Last reply by SiteOrigin, 4 years ago
Hi, I use Customizr theme and when I try and edit some of the SiteOrigin items It crashes and returns a date. I am on the latest Wordpres 5.6.1 with PHP 7.4. I deactivated all plugins and themes. I then activated the child theme, and site origin PageBuilder and widgets bundle and left everything else…
By Emilia, 4 years ago. Last reply by SiteOrigin, 4 years ago
Hi, I am getting this error: Fatal error: Cannot declare class orion_accordion_w, because the name is already in use in /home3/r67708expe/public_html/wp-content/themes/recycle/widgets/so-widgets/orion-accordion-w/orion-accordion-w.php on line 0 I made a diagnosis and it seems that Recycle Theme is not compatible with SiteOrigin Widgets Bundle plugin. I tried to update them but when I activate the two plugins the…
By Tom, 4 years ago. Last reply by SiteOrigin, 4 years ago
I cannot make the css additions on this post https://siteorigin.com/thread/mobile-only-rows/ work using the row class. If I put the css class in the cell class it works. What I might be doing wrong.
By Lena Lamontagne, 4 years ago. Last reply by SiteOrigin, 4 years ago
Hello, I am not able to post new page or post. The pages are using Site Origin Page Builder. I contacted the theme maker of the theme and he suggested that i contact you as the error seems to stem from your plugin. See error below that i received in email. I have since updated…
By Burty Baker, 4 years ago. Last reply by SiteOrigin, 4 years ago
I have used Page Builder by SiteOrigin for my website (www.burtybaker.co.uk) for a number of years. I haven’t modified my website for quite a while but when I visited it a few days ago I saw that a number of my plugins had updates available. After I had updated Page Builder I was no longer…
By olga08, 4 years ago. Last reply by SiteOrigin, 4 years ago
Hello! I’m using the Flash theme with the PageBuilder SiteOrigin page builder, I want the big picture in the header to be displayed in the header of the site. Tell me how to do this? Previously, it got up very well (from the beginning of the screen), the header information was displayed at the top…
By yomo_1234, 4 years ago. Last reply by Alex S, 4 years ago
Hi! Hero Image is unfortunately covering the menu in mobile version of the site of new WordPress Twenty-Twenty One Layout =. I tried to set z-index to 100 or 999 with “!important” to several classes and ids (listed below) but nothing seems to work. The second problem is that if I put a image inside…
By Paul Wright, 4 years ago. Last reply by Alex S, 4 years ago
Hi I want to have some very brief videos in the slider: 1-2 second animated title slides. I have them in MP4 format, but the help for the widget says that only YouTube videos can start automatically. I don’t want to upload them to YouTube, and imagine it would be slower including a call to…
By mflores57, 4 years ago. Last reply by Alex S, 4 years ago
Hello. I’m having an issue with Page Builder. When the plugin is activated it rewrites current (and newer posts) with older posts I’ve published several years ago. When I deactivate the plugin, every posts reverts back to normal. I’m not quite sure how to resolve this issue. Current WordPress version: 5.6.1
By jrichard, 4 years ago. Last reply by Alex S, 4 years ago
Hi, I’m using Siteorigin Page builder and I’ve got an issue with the parallax effect that only occurs on Chrome and Edge but not Firefox or mobile. The page link : http://www.jeanlutzsa.fr/contact/ At the very bottom of the page, the background behind the Siteorigin Services widget seems mispositioned and white appears at the bottom. I…
By mwolters18, 4 years ago. Last reply by SiteOrigin, 4 years ago
Dear reader, On the website I build for my sister, the contact form suddenly doesn’t work anymore. The error says that there are issues sending the e-mail, and suggest to try again later. Actions I’ve allready tried: – Update all plugins etc. – Check e-mail plugin –> the website sends e-mails – I tried deactivating…
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