This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Replies

6
  1. Andrew Misplon Staff

    Hi Barry

    Thanks for reaching out.

    There are a few troubleshooting steps you can try.

    * At SettingsGeneral, are both Site and WordPress URL’s set to https?
    * Does the issue persist if you temporarily deactivate all plugins except for those authored by SiteOrigin?

  2. Barry Smith

    Thanks for getting back. I have decided to redo the site so I am ignoring the layout issues as it may be related to the initial developing software I used.

  3. Andrew Misplon Staff

    Hi Barry, there are console errors present, you can view them by opening your browser’s console, here is how https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. If you’re starting from scratch then this isn’t an issue but if you’re just changing themes or something of that nature then it’s worth fixing this issue.

  4. Barry Smith

    Thanks, I might just look into that to get a temporary fix, because the site looks awful and it may be a short while before I get a new one up and running.

  5. Barry Smith

    I fixed the issue, it was a Plugin All In One SEO. Should have done the plugin check, rookie mistake.

  6. Andrew Misplon Staff

    Thanks for the update. We’re able to use SiteOrigin plugins with All In One SEO. If you have a moment you could perhaps try testing with only SiteOrigin plugins and All In One SEO activated, no other plugins activated.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread