Home>Support>Bug Report

Problems with Accordion Widget: panels always open

By Gustavo Romanillos, 5 years ago. Last reply by Andrew Misplon, 4 years ago
I suddenly started to have problems with the Accordion Widget. Panels appear open when the page first loads, even when the initial state is configured closed. It didn’t happen before and the issue is with tablets and PCs, but not with mobiles.The plugin is updated. Could you please help me solve this problem? Thank you…

Essential Grid has an issue with PageBuilder in WordPress 5.5.1

By Luis_JuarezG, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi! After updating to WordPress 5.5, Page builder stopped working, i wasnt able to modify pages content and the block editor disappeared, leaving just a visual an html editors available. Looking into other threads i found that if i temporarily change to Twenty Twenty theme and deactivate all plugins except those from SiteOrigin I could…

Widgets bug?

By leonie, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I use the SO Pagebuilder for a long time now and for many websites with great pleasure. Unfortunatly I have some problems now. I can not edit the Hero and Button widgets. When I want to edit them a white page with the current date and time appears. On the front end the page…

Scroll controls disappear from Post Carousel Widget (SiteOrigin Widgets Bundle version 1.17.6)

By jhernandezg, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Scroll controls disappear from Post Carousel Widget in SiteOrigin Widgets Bundle version 1.17.6 If on the same page we have more than one Post Carousel Widget and the first Post Carousel Widget should not show the scroll controls (there are not enough posts), they are not shown in the following Post Carousel Widgets, although they…

No Page Builder Tab after latest update

By Jeanette Henderson, 5 years ago. Last reply by Andrew Misplon, 5 years ago
After the last update, the pagebuilder tab on my new post in WP disappeared. I haven’t done anything else lately that I can think of that would have caused this to happen, except allow updates. After some effort, I discovered that if I write the post in the Block style (which I hate!), I can…

Can’t edit pages

By Александр Белый, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hello! I have one page with SiteOrigin Sliders (https://a-lebedev.pro/). When I try to edit page I can’t see content. There is code in text-mode, but in visual-mode nothing. All works good if I start to create new page, but I have to edit a little thing on the page and don’t want to build all…

Why is the site origin slider not showing up

By Ned Denger, 5 years ago. Last reply by Andrew Misplon, 5 years ago
I have used SiteOrigin page builder for a few years as it helps segment my content and I can place it without the enormous gaps that WordPress leaves. However, i have have had a catastropic problem I just found on a big ecommerce site I am building. After placing several siteorigin sliders all throughout this…

SiteOrigin Page Builder Missing

By joanne, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Hi, I use classic editor with Page Builder for my websites (The Landscaper by QreativeThemes), but SiteOrigin Page Builder button disappeared. The plugins are updated and active, but when I try to edit a page, all SiteOrigin Page Builder are missing. This began after the WP upgrade…

Page Builder issues after WP 5.5. Update

By Todd Kober, 5 years ago. Last reply by Andrew Misplon, 5 years ago
Through the NativeChurch theme, we redesigned our site through siteorgin page builder. It has been a great tool, but since the WordPress 5.5 upgrade, the modules are not available in the editor any more. From looking at the forum, I see that I am not the only one. I’m curious on a process to get…

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More