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Topic: bug-report

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Visual Editor Not Saving Work

bug-report general · By Malcolm Seaboyer · 5 years ago · Reply by Andrew Misplon 5 years ago

Hello, I am running into an issue where none of the page edits I am trying to make are saving when using the visual editor. When I update the page or switch to the text editor, they disappear. I’ve cleared…

New update May 19 2020 showing error

bug-report plugin plugin-page-builder · By Phil Rosenzweig · 5 years ago · Reply by Andrew Misplon 5 years ago

Updated today and get the following error: An error occurred while updating SiteOrigin Premium: Download failed. cURL error 56: OpenSSL SSL_read: Connection reset by peer, errno 104

Changes will not be saved

bug-report plugin plugin-siteorigin-css · By Eduardix · 5 years ago · Reply by Andrew Misplon 5 years ago

Hi I’ve updated to version 1.2.6 some minutes ago. WordPress 5.4.1 and GeneratePress as theme. This new version doesn’t allow to save changes!! I click repeatedly on the blue button (save CSS) but nothing happens. Previous version worked perfectly Regards…

Random sidebar or second column appeared with page HTML content included

bug-report plugin plugin-page-builder · By hc · 5 years ago · Reply by Andrew Misplon 5 years ago

I’m not sure if due to an update, but now on some of our website pages it looks like a second column or sidebar has appeared on the left side of the page. The page content displays poorly in the…

Quick view on Corp Theme Home page not responding

bug-report theme theme-corp · By SimpleClickers · 6 years ago · Reply by Andrew Misplon 5 years ago

Hi guys, I hope you are all well. What I’m trying to do is to solve the issue with quick view button on home page. I’m using Corp child theme. It’s working on Shop/[products] page but even though quick view…

Custom CSS blank screen

bug-report plugin plugin-siteorigin-css · By _David32123_ · 5 years ago · Reply by Andrew Misplon 5 years ago

Hello, I had this issue yesterday where my custom CSS was not working. When I clicked on the “eye” icon, there was a blank screen but I fixed it by clearing my cookies and cache from the past 7 days…

Fatal error: Call to undefined function siteorigin_page_setting() in

bug-report theme theme-vantage · By 松本靖治 · 6 years ago · Reply by Andrew Misplon 5 years ago

Hello, I got a fatal error on the products page of my website. The sidebar doesn’t show up anymore and I get this message: Fatal error: Call to undefined function siteorigin_page_setting() in wp-content/themes/vantage/sidebar-shop.php on line 10 There has been a…

WP Bakery causing 404 Errors on Page Editing on North Theme Products

bug-report theme theme-north · By anamorphiclenses · 6 years ago · Reply by Andrew Misplon 6 years ago

So all of a sudden when I go to edit product pages, I get a 404 error. I have isolated this to the WPBakery Plugin. Disabling it allows me to edit the product page as normal, but obviously breaks the…

Call-to-action not editable

bug-report plugin plugin-widgets-bundle · By Shinjini Mehrotra · 6 years ago · Reply by Andrew Misplon 6 years ago

Hi guys, I can’t edit any of the SiteOrigin call to action widgets on my website. And if I duplicate the widget and want to move it, I get an error there as well, There seems to be an admin.ajax…

Vantage Theme, Cannot Edit Home Page, Receive 404 and Error

bug-report theme theme-vantage · By Matt Deutchman · 6 years ago · Reply by Andrew Misplon 6 years ago

Error Log: [06-Feb-2020 23:08:39 UTC] PHP Fatal error: Uncaught Error: Call to undefined function siteorigin_page_setting() in /home/mdeutchman22/public_html/homeoffrz.com/wp-content/themes/vantage/404.php:22 Stack trace: #0 /home/mdeutchman22/public_html/homeoffrz.com/wp-includes/template-loader.php(98): include() #1 /home/mdeutchman22/public_html/homeoffrz.com/wp-blog-header.php(19): require_once(‘/home/mdeutchma…’) #2 /home/mdeutchman22/public_html/homeoffrz.com/index.php(17): require(‘/home/mdeutchma…’) #3 {main} thrown in /home/mdeutchman22/public_html/homeoffrz.com/wp-content/themes/vantage/404.php on line 22