Get help from the community and our team. Browse threads or start a new one.
Start New Thread
It seems after updated the North Theme to 1.3.2 part of my menu is being overlapped by my Slider Pictures. Also, if I scroll down the page my header disappears and reappears after every other page. Anyway to rollback to…
I know that the theme doesn’t come with a sidebar and that you can fake it by using the page builder to make two columns. I have created, ZI have turned off and on plugins to try and narrow that…
Hey guys, I’m having some problems finding the right size for the featured images. Sometimes they’re automatically zoomed in and i need a way to control the positioning. Is there a specific resolution i should use? or a way to…
Hi, Just updated to latest North theme 1.3.2. When adding SiteOrigin social media buttons in top bar widget area the top bar doesn’t push down header, it overlaps the header and navigation. I’m using the scalable sticky navigation/header. Scrolling down…
When I click to select a new icon, it just spins and spins. I can change other graphics like the logo or site icon, but the Menu, Back to Top, Search and Close icons all act this way.
Not officially, as the plugin is indicated to be active, but the plugin does not appear at all when I go to edit pages. I’m using Version 10.2.1.5. Thank you.
Hi, the page i am working on is isabelledorion.com/programme/ 1) I want to get ride of the header just for that page. With site origin editor i was able to get ride of it but with all the page, not…
Hello, I’ve twice tried to buy and pay by Credit Card a Single Premium license, but it just didn’t work. Error: There was an error processing your order. Please contact support. Voilà… Regards, VM
Any issues with anyone using a site pack? I downloaded, installed correctly, built a new site, shared it with the client, they approved it. Went to upload to live and saw updates required to pluggins/widgets. Ran the updates successfully yet…
I updated to the latest version of WordPress, 4.7.2, and now I lost all layouts created with the Page Builder that si included in the Averta Lotus Theme I purchased from Envato market. Everything is lost! :( HELP
For some reason, if I put three image widgets side-by-side and put pictures in them, then while the tops of the pictures align with each other, the same thing doesn’t happen at the bottom. Here’s a link to show you…
Plugin Will Cause Homepage To be blank unless deactivated. Bug?
Hello, I have the current version of page builder and noticed that the custom row ID selection is no longer available. Is there a way to set a unique row ID? Thanks, Joe
I see they are actually installed, but the site editor (am examining home page) isn’t finding the widgets and reporting “Missing Widget”
Hi, I have just stated a new fresh, clean, empty wordpress site. I’ve added 3 test posts. I get 403 Forbidden whenever I go to Appearance -> Customise As this is a new empty site essentially with no other plugins…
SiteOrigin Premium includes priority email support with direct replies from our team, usually within one business day.
Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer