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Page Builder tab Blank

By justinbmiller, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I’ve taken over a site that was recently built with the Site Origin Page Builder tool. I’ve moved the site over to a staging environment and updated WP and all plugins. When I go to edit a page, I’m presented with the 3 buttons at the top that are in the basics tutorial: Visual, Text,…

Background parallax size

By nanci theevildesigner, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hello, I tried to add some parallax background to a row, with a text widget on it (with white background) and it looks perfect on Chrome, but it acts like a 2 columns row (image and text) on Safari and mobile. Is there something I can do to have a parallax background kinda everywhere? Thanks!

Home Page is Not Loading

By Hanan Aslam, 3 years ago. Last reply by Andrew Misplon, 3 years ago
I am using Siteorigin builder with eduma theme. Since last night my home page front-end and backend is not loading. its just keep loading. Please Help!

Images not updating in live view

By marybk, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Confirmed Sponsors On this page, I’ve added 1 logo to the “Silver Sponsors” (total 3) and 1 more to “Supporters” (total 4) but none of those updates are showing up. They are all appearing as normal in the preview but the live view is not updating

Grey screen of death?

By Ian Haisley, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, In the last few weeks, without any updates having been run, my site now shows a grey screen with an x in the top right corner, any time I try to click on a link. I have now updated all plugins, updated site origin, etc and it is still happening. I also went through…

Post Carousel Widget CSS

By Pedro Goncalves, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hi, I am trying to customize the post carousel widget, I have already seen some posts in the forum and tried a few CSS, but nothing seems to change. First would like to align the titles (desktop and mobile) left and change the font size to 14, bold. Mobile: In the mobile version, it only…

Google Map widget $this.parent().is( ‘:visible’ ) returns false not loading apiKey

By Pär Häggström, 3 years ago. Last reply by Alex S, 3 years ago
I am having issues on multiple sites loading the API key for the Google Map widget since $this.parent().is( ‘:visible’ ) returns false for some reasons in sow.google-map.js on line 454 I have tried setting styling for the parent element to the map canvas to force it being visible on load but with no luck. Think…

North Theme: Cart icon “damaged”

By Datsyuk, 3 years ago. Last reply by Andrew Misplon, 3 years ago
Hey there, I just installed Noth Theme for a brand new Woocommerce Store like I did already before on other projects. Unfortunately something went wrong and the cart icon in the menu bar seems to be broken. It only shows a square with some cryptic signs inside. Is there a known fix? regards Datsyuk

Accordion Widget

By anrehman, 3 years ago. Last reply by Andrew Misplon, 3 years ago
We’re using the SiteOrigin Accordion widget and currently, when you press the + to expand the box, it moves the page down. I’m trying to disable this effect. I’ve gone to Animation > and changed the offset from 10 to 0. However, the page is still moving when you expand the box. Am I doing…

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