Home>Support>Helvetica Neue showing in Site Title, but not Body text

Helvetica Neue showing in Site Title, but not Body text

All the site fonts for my Vantage site are set to Helvetica Neue (in Customise -> Theme Design -> Fonts). However, while the Site Title font is Helvetia Neue on the published website, the Body Font is not (looks like it could be Arial).

Any idea why this is the case and how I can fix it? Thanks

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  1. 2 months, 1 day ago Andrew Misplon Hi, I Work Here

    Hi Arvi

    Thanks for reaching out.

    Do you have a public URL where we can take a look at what’s going on?

  2. 2 months, 1 day ago Arvi

    Hi Andrew, you can see here: https://2021alwzurich.com. Behind the password is some text and a WPForms form, which I also want to be in Helvetica Neue but isn’t. Email me if you want the the password: Private Snippet

    Although there is not much text on this page, you can look at the Privacy Policy. I can send you a screen grab of the settings, if you wish.

    Arvi

  3. 2 months, 1 day ago Andrew Misplon Hi, I Work Here

    Hi Arvi

    Thanks for the update.

    The privacy policy text appears to be Helvetica Neue when I view the page. I’ve uploaded a screenshot checking with WhatFont browser extension here https://imgur.com/a/ENKdq0j.

  4. 2 months, 1 day ago Arvi

    Thanks for checking, Andrew… but the font is clearly different to the Site Title font. Although the image says the font is Helvetica Neue… it looks like Arial as its part of the same family. This is a site which is all in Helvetica Neue: http://www.amcor.com.

    Any ideas?

  5. 2 months, 1 day ago Andrew Misplon Hi, I Work Here

    Thanks for the link. The font used for the home page body is Open Sans. The Site Title font isn’t visible as a logo is used instead of the site title.

  6. 2 months, 1 day ago Andrew Misplon Hi, I Work Here

    Apologies. My reply regarding the body font is referencing the Amcor.com site. The body font there is Open Sans.

  7. 2 months, 1 day ago Andrew Misplon Hi, I Work Here

    Going back to https://2021alwzurich.com/. The reason the site title and body fonts appear different isn’t the font family, it’s the font weight and size. Here is a screenshot where I’ve set the body to 36px and 100 weight to match the site title. Those are the only changes I’ve made.

    https://imgur.com/a/OsMnjX0

    Separately, it’s worth noting that Helvetica Neue will be swapped for Arial on Windows.

  8. 2 months, 1 day ago Andrew Misplon Hi, I Work Here

    So…ideas. You could perhaps use custom CSS to set the body font-weight to say 300. You could also increase the body font size at CustomizeTheme DesignFonts: Content Size. Another option might be to switch over to Open Sans which would provide a more consistent font experience between operating systems (MacOS and Windows).

  9. 2 months, 1 day ago Arvi

    Thanks, Andrew, let me have a look.

  10. 2 months, 1 day ago Andrew Misplon Hi, I Work Here

    Sounds good, thanks.

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